4/10 â Schlecht
James
Mit dem Partner gereist
14. Mai 2025
Gut: Sauberkeit und Zustand der Unterkunft
VerbesserungswĂŒrdig: Personal & Service und Ausstattung
Okay so the best stuff first. The place has been newly painted. The room was recently rennovated. Like smells of fresh paint evenâŠ
It was a horrifying check in experience though. In fairness we didnât arrive until 10:30.
There was no one there. Door bell did not bring anyone there. When we dialed the phone number wee were forwarded to a cell phone and they promised to send someone down to let us in.
15 minutes later a car arrived with 2 people. The clerk looked like he had just come from a party.
He didnât know how to properly bill us. The charge card machine wasnât charged. They asked for a damage deposit- which is odd when you use a credit card to pay. The authorization was submitted in a very strange way. Still donât know if I will have to fight to get it canceled.
We were left a key to room and a key to front door. And the clerk left when transaction was done.
The front door lock was a master botch job. I have never seen a poorer piece of locksmithery. I donât know how it even kept out other people and was surprised that the key even unlocked the door.
Check in experience was 45 minutes long start to end.
But the bed was new, the place was clean the sheets were clean and the bedding was new. The room was very plain. And the sleep was good.
It appears the hotel has been taken by new management so maybe these bugs will iron themselves out.
James
Aufenthalt von 1 Nacht im Mai 2025