7 Aug 2017 by General Manager
Dear Guest, Greetings from all of us and firstly let me thank you for choosing the St Raphael Resort for your recent stay. I have noted your comments on the specific review and please note that it is our policy to personally evaluate all guest feedback so to ensure that comments are taken seriously into consideration for the improvement of our operation and definitely your feedback is of utmost importance and paramount to the quality control of our operation. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future. Our kind regards, Demetris Demetriou, MA General Manager
The property is closed between 22 November and 21 January.
All-inclusive room rates at St Raphael Resort are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).
Food and beverages
Entertainment
Not included
Some rates at St Raphael Resort are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities. Hit the beach and work on your tan in the sunloungers (chaise longues) or relax in the shade with cabanas (surcharge) and umbrellas. At St Raphael Resort, you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. There are 6 restaurants on site, as well as a coffee shop/cafΘ and a nearby corner/local shop. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces. This luxury hotel also offers a complimentary children's club, a children's pool and outdoor tennis courts. Self parking is free. A complete renovation of St Raphael Resort was completed in March 2019. Smoking is allowed in designated areas at this 5-star Limassol hotel.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking
St Raphael Resort offers 272 air-conditioned accommodations with minibars and a safe. Satellite televisions are provided. Bathrooms include dressing gowns, slippers, bidets and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis.
For a fee, guests can enjoy a full breakfast daily.
Dolce Vita Ristorante – This restaurant only serves dinner.
Seashells Healthy Living – This delicatessen only serves lunch. Open daily.
The Palladium Restaurant – This restaurant only serves dinner. Open daily.
Alakati – Overlooking the garden, this restaurant only serves dinner. Guests can enjoy al fresco dining (weather permitting). Open daily.
Splash Restaurant – This poolside restaurant serves lunch and light fare. Guests can enjoy al fresco dining (weather permitting). Open daily.
24-hour room service is available.
An outdoor tennis court, a marina and a health club are featured at the hotel. 2 outdoor swimming pools are on site along with an indoor pool. In addition to a kids' pool, other recreational amenities include a waterslide, a sauna and a fitness centre.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Serenity Spa has massage/treatment rooms and couples treatment room(s). Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and reflexology.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Please note: Alakati Restaurant, Splash Restaurant, and Seashells Grab N Go are closed from November 1 to mid-April each year.
St Raphael Resort offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property uses solar energy, plus eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards and cash. This property uses solar energy, plus eco-friendly cleaning products.
For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural-heritage and the local economy.
