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The Castle Hotel

3.0 star property

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Photo gallery for The Castle Hotel

Front of property – evening/night
Luxury Studio Suite | Egyptian cotton sheets, premium bedding, iron/ironing board, free WiFi
Luxury Studio Suite | Living area | 36-inch flat-screen TV with cable channels, streaming services
Luxury Studio Suite | Living area | 36-inch flat-screen TV with cable channels, streaming services
Luxury Studio Suite | Bathroom | Free toiletries, hair dryer, towels, shampoo

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Bar
  • Room service
  • Housekeeping

Explore the area

View in a map
Westgate, Lincoln, England, LN1 3AS
  • Place, Lincoln Castle
    ‪1 min walk‬
  • Place, Lincoln Cathedral
    ‪2 min walk‬
  • Place, The Lawn
    ‪4 min walk‬
  • Airport, Hull (HUY-Humberside)
    ‪45 min drive‬

Room options

View all photos for Executive Single Room, 1 Double Bed, City View

Executive Single Room, 1 Double Bed, City View | Egyptian cotton sheets, premium bedding, iron/ironing board, free WiFi

Executive Single Room, 1 Double Bed, City View

8.4 out of 10
Very good
(5 reviews)
  • City view
  • Sleeps 1
  • 1 Double Bed

View all photos for Executive Double Room

Executive Double Room | Egyptian cotton sheets, premium bedding, iron/ironing board, free WiFi

Executive Double Room

9.0 out of 10
Wonderful
(13 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Twin Room

Executive Twin Room | Room amenity

Executive Twin Room

8.0 out of 10
Very good
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Junior Suite, 1 King Bed, City View

Junior Suite, 1 King Bed, City View | Egyptian cotton sheets, premium bedding, iron/ironing board, free WiFi

Junior Suite, 1 King Bed, City View

  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Apartment, 2 Bedrooms

Luxury Apartment, 2 Bedrooms | Private kitchenette | Fridge, electric kettle

Luxury Apartment, 2 Bedrooms

  • 2 bedrooms
  • Sleeps 4
  • 1 Double Bed and 1 King Bed

View all photos for Family Cottage, 2 Bedrooms, City View

Family Cottage, 2 Bedrooms, City View | Egyptian cotton sheets, premium bedding, iron/ironing board, free WiFi

Family Cottage, 2 Bedrooms, City View

  • City view
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 1 Double Bed

View all photos for Deluxe Double Room, 1 Queen Bed

Egyptian cotton sheets, premium bedding, iron/ironing board, free WiFi

Deluxe Double Room, 1 Queen Bed

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Double Room

Egyptian cotton sheets, premium bedding, iron/ironing board, free WiFi

Deluxe Double Room

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Double Room, 1 Queen Bed

Egyptian cotton sheets, premium bedding, iron/ironing board, free WiFi

Deluxe Double Room, 1 Queen Bed

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Deluxe Double Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Luxury Studio Suite

Luxury Studio Suite | Egyptian cotton sheets, premium bedding, iron/ironing board, free WiFi

Luxury Studio Suite

  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Luxury Studio Suite

Luxury Studio Suite | Egyptian cotton sheets, premium bedding, iron/ironing board, free WiFi

Luxury Studio Suite

  • Sleeps 2
  • 1 Queen Bed

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The Lincoln Hotel
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4.0 out of 5, Very good, 1,000 reviews
The price is CHF 83
includes taxes & fees
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About this property

The Castle Hotel

A restaurant, a bar/lounge and coffee/tea in a common area are available at this smoke-free hotel. Free WiFi in public areas and a free manager's reception are also provided. Other amenities include concierge services.
The Castle Hotel offers 21 accommodations, which are accessible via exterior corridors and feature a hairdryer and free toiletries. This accommodation offers separate sitting areas. Beds feature Egyptian cotton sheets and premium bedding. 36-inch flat-screen televisions come with cable channels. This Lincoln hotel provides complimentary wireless Internet access. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.
Our customers tell us that they can't get enough of the helpful staff at The Castle Hotel. During your stay, you're just a quick walk from Lincoln Christmas Market. Features include free WiFi in public areas and a free manager's reception, plus a restaurant.
  • Free WiFi
  • Enjoy local and international cuisine while dining at Reform
  • Continental breakfast served daily for a fee
  • Services include a concierge and luggage storage
  • Steps from Lincoln Christmas Market and Newport Arch
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. WiFi is free in public spaces.

The Castle Hotel also features a terrace, coffee/tea in common area, and concierge services.

This 3-star Lincoln hotel is smoke free.

The hotel hosts a free manager's reception daily.
Reform – This restaurant specialises in local and international cuisine and serves breakfast, lunch and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (GBP 8.50 per day)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Continental breakfast available for a fee 7:00 AM to 9:30 AM on weekdays and 8:00 AM to 10:00 AM on weekends; GBP 15 for adults and GBP 15 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception

Restaurants on site

  • Reform

Family friendly

  • In-room refrigerator

Conveniences

  • Guidebooks
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Front entrance ramp
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 2 buildings
  • 4 floors
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Egyptian cotton sheets
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Toilet paper
  • Towels provided

Entertainment

  • 36-inch flat-screen TV with cable channels
  • Streaming services

Food and drink

  • Electric kettle
  • Limited room service
  • Refrigerator
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Access via exterior corridors
  • Heating
  • Iron/ironing board on request
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 9:30 PM
Early check-in subject to availability
Early check-in fee: GBP 10
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 8:00 AM - 9:30 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 30.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately GBP 15.00 for adults and from GBP 15.00 for children
  • Nearby parking fee: GBP 8.50 per day (33 ft away)
  • Early check-in fee: GBP 10 (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 30.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and a security system
The front desk at this property is open daily from 8:00 AM - 9:30 PM.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

Castle Hotel Lincoln
The Castle Hotel Hotel
The Castle Hotel Lincoln
The Castle Hotel Hotel Lincoln

The Castle Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 139 out of 235 reviews
Rating 8 - Good. 71 out of 235 reviews
Rating 6 - Okay. 14 out of 235 reviews
Rating 4 - Poor. 4 out of 235 reviews
Rating 2 - Terrible. 7 out of 235 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First class food.
Stayed 1 night in Nov 2025

10/10 Excellent

Dan

Stayed 1 night in Oct 2025

10/10 Excellent

David, Halifax

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was good but, need to be hotter. Staffs were excellent, good quality service. We did not experience any evening meals unfortunately, we arrived Sunday and stays till Wednesday morning. The hotel only serves dinners from Wednesday evening to Saturday 😟 We weren’t aware until we made the booking. We were also we’re not aware of any extra parking space at the back of the hotel? I has messaged the hotel about parking earlier but was told to park at Westgate Carpark! Only after we had arrived and booked in, the receptionist told us we could park at the back 😟 having already paid £10.50 for overnight parking.
Castle Hotel from the castle wall!
Stayed 3 nights in Oct 2025

8/10 Good

Patricia

Stayed 2 nights in Oct 2025

10/10 Excellent

Darren

Stayed 1 night in Oct 2025

8/10 Good

Mike

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I've stayed here on many occasions when working and it was one of my favourite hotels then. Now I've retired and it was the obvious choice when visiting Lincoln with my wife. There's nothing wrong with the Castle hotel and if you'd never been there before you wouldn't notice anything at all but it's not the place it once was. There are far fewer staff around so check in, breakfast etc takes longer than it did. The quality of the breakfast whilst better than you'll get in many other hotels is again, not what it was. The biggest frustration was breakfast which usually involved repeated requests for more milk, butter or toast when more alert staff would notice these were needed. On our third and last morning there was a change of staff and it was a much better experience: The waitress/receptionist was lovely and chatty and the food arrived in a quarter of the time it had previously. Other than these minor gripes, the stay was lovely. It would be hard to find a better location in Lincoln. The room was clean, the bed comfy and the shower hot. Everything I need. I get that margins are getting squeezed and that good staff are hard to find but fixing these little things are what makes a hotel stand out from the crowd. I hope The Castle returns to its former glory soon.
Stayed 3 nights in Sep 2025

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

8/10 Good

Rob

Stayed 1 night in Sep 2025

8/10 Good

Heather

Liked: Cleanliness, staff & service
My room overlooking the castle walls was spotless. However, the furnishings and decor were a little exhausted looking there and in public areas. The vegetarian breakfast was outstanding. Good quality ingredients and piping hot.
Stayed 1 night in Sep 2025

10/10 Excellent

MR C L

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Diane

Stayed 1 night in Sep 2025

10/10 Excellent

Nick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best Hotel Stay for Ages!

Very impressed by all on offer. Room booked, first class value. Evening meal excellent As was breakfast. Have not had such attentive and prompt restaurant service "for many a year"! Hotel situation close to cathedral and castle. The reason for visit. Also close to long term parking as hotel does not have places for cars.
Stayed 1 night in Sep 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

A very nice hotel centrally located. We had a very nice stay here which included an evening meal (paid for locally) and breakfast (included in the price) The room wasn't large, but big enough for us
Stayed 1 night in Aug 2025

10/10 Excellent

Peter

Stayed 2 nights in Aug 2025

6/10 Okay

Vanessa

Liked: Cleanliness, staff & service
No lift Room at very top of hotel Not suitable for a disabled person
Stayed 1 night in Aug 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service
Stayed 3 nights in Aug 2025

8/10 Good

Trevor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Herbert

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Lincoln Hotel with great location and nice ameniti

Great location and nice hotel.
Stayed 1 night in Jul 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Castle Hotel first visit.

Very happy with our stay at the castle hotel bailgate. Clean, welcoming, great location. Breakfast was first rate, freshly cooked to order and very tasty. The staff were very helpful and friendly. Will definitely go back if I were to visit again.
Stayed 1 night in Jul 2025

6/10 Okay

Carol

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
The staff were lovely . The property itself was tired looking , our room was basic .
Stayed 2 nights in Jul 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Marc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

6/10 Okay

Darren

Liked: Cleanliness, property conditions & facilities
Hotel was in good location for the historic area and was walkable. The hotel refused to allow me to park the car in the car park and said the car park was for the exclusive use of guests who booked directly by phone and as I used hotels.com I needed to move it. This is apparently confirmed in the terms and conditions but I must have missed this. I arrived early and could have done with checking-in without the need to return to the hotel after 15:00 but this was refused on the basis that the printer wasn’t working. I moved my car to the council car park which is £10 for 24 hours so pretty reasonable and about 100m away. The bed was rock-hard. The room was clean and well maintained. Breakfast was nice - cooked to order.
Stayed 1 night in Jun 2025

10/10 Excellent

Edward

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

8/10 Good

Winnyfred

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a very pleasant stay at The Castle hotel: comfortable rooms, clean and in a quiet surrounding.
Stayed 3 nights in May 2025