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4.2 out of 5

"The property was attractive and in a nice peaceful road. Nice decor throughout. All staff were attentive and very helpful and polite. " More

By a verified traveller on Fri 26 Apr 2019

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Double or Twin Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max
CHF 166* Per night/room 19 May - 20 May

Double Room Single Use

Bed Count 1 Full Bed Maximum Occupancy 1 Max

Suite, 1 King Bed with Sofa bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Double or Twin Room (with Extra Bed)

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Eurostars Das Letras. During your stay, you're just a quick walk from Avenida da Liberdade. You'll find features such as free WiFi in public areas, plus a restaurant and a gym.

  • Free WiFi
  • Enjoy Portuguese cuisine while dining at Restaurante das Letras
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a gym and a sauna
  • Just a 4-minute walk from Avenida da Liberdade and 14 minutes on foot from Rossio Square

Eurostars Das Letras ratings based on 42 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Eurostars Das Letras

Everyone (16) Couples (19) Family (2) Other (1) Friends (3)
5 out of 5
The property was attractive and in a nice peaceful road. Nice decor throughout. All staff were attentive and very helpful and polite.

Posted by on 26 Apr 2019

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5 out of 5

Great location

Pros: The location is great , within walking distance to the central area for trains and buses.
Location: Nice cafes and restaurants nearby and very close to the Bus stop for the City Tour Bus.
Lovely hotel with spacious clean and comfortable rooms. The staff are very pleasant and helpful.

Posted by , from London on 24 Feb 2017

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4 out of 5

Very clean but slightly soul-less

Hotel was good - very clean and tidy. Slightly soul less and lacking in atmosphere, mostly due to it being entirely decked out in black and grey marble, which made it feel a bit sparse. Rooms were a good size and with all expected amenities. Location good and convenient to metro etc. Some nice restaurants very close by, especially the unexpected Tibetan restaurant. Wifi slightly annoying as you had to continually log in, but it did work consistently and speed was fine. Staff nice and helpful. Overall - wouldn't mind if I had to return there again, but it's slightly forgettable. More 4 than 5 star really.

Posted by on 25 Nov 2015

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5 out of 5

Lisbon stay

Unfortunately we stayed there only for 2 nights..lobby was well decorated, checkin fast without problems, all staff very helpfull and nice and polite, all speak good english,rooms big enough, brilliant bathroom with separated bath and rain shower..mini bar, bathrobes and slippers..situated on the hill, but close to everything..overall great hotel would stay again

Posted by on 4 May 2015

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4 out of 5
War sehr zufrieden. war alles Hochwertig eingerichtet. Doch fehlte mir einfach das Auge zum Detail. Ein Lift ständig ausser Betrieb. Mülleimer direkt beim Eingang wurden selten geleert. Besser keine Pflanzen im Eingangs Sektor..Wenn ja nicht verwelkte.

Posted by , from Wallisellen on 15 May 2024

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5 out of 5

Posted by on 26 Dec 2023

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5 out of 5

Posted by on 27 Feb 2023

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4 out of 5
Ystävällinen henkilökunta. Siivouksen aikataulu liian myöhäinen, parani kun huomautimme asiasta. Pidimme hotellin sijainnista, rauhallinen alue. Hyviä ravintoloita ympärillä. Hotellin aamupala oli hyvätasoinen.

Posted by on 9 Mar 2020

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4 out of 5
everything was very clean and I could notice special attencion in the bathroom cleanness.

Posted by on 28 Jan 2020

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5 out of 5

Posted by on 5 Jan 2020

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About the Eurostars Das Letras

Location Rua Castilho 6-12, Lisbon, 1250-069

Property Features

Eurostars Das Letras offers its guests a sauna and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A business centre and a meeting room are available. Spa services, a terrace, and concierge services are also featured at the luxury Eurostars Das Letras. For a fee, parking is available. This 5-star Lisbon hotel is smoke free.

  • 1 building
  • 107 guestrooms or units
  • 8 levels
  • Built in 2008
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Terrace
  • Newspapers in lobby (free)
  • ATM
  • Lift
  • No smoking on site
  • Bar or lounge
  • 1 conference room
  • Dining venue

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Train station: Rossio Station (1.1 km / 0.7 mi)
  • Metro station: Avenida Station (0.4 km / 0.3 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Eurostars Das Letras offers 107 air-conditioned accommodations with minibars and a safe. Beds feature premium bedding. Flat-screen televisions are featured in guestrooms. Bathrooms include a combined bath/shower unit with a rainfall showerhead, dressing gowns, slippers and bidets. This Lisbon hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

  • Minibar
  • In-room dining (limited hours)
  • Flat-screen television
  • Electric kettle
  • Luxury bedding
  • Combined shower/bath
  • Rainfall showerhead
  • Housekeeping (daily)
  • Safe
  • Dressing gowns
  • Slippers
  • Toiletries (free)
  • Bidet
  • Telephone
  • Desk
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 7:30 AM to 10:30 AM.

Restaurante das Letras – This bar specialises in Portuguese cuisine and serves lunch, dinner and light fare. Guests can enjoy drinks at the bar.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals nearby

Spa Services

Guests can pamper themselves by indulging in the on-site spa services. Services include massages.

  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

To make arrangements for check-in, please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after midnight, please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 30 per night.
  • Cots (infant beds) are available for EUR 30 per night.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Cashless transactions are available

Safety features at this property include a fire extinguisher and a security system

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, Eurocard, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector and a security system in all accommodation. Cashless payment methods are available for all transactions.

  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities on-site
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Gloves are available to guests
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property follows regional sanitisation guidelines Clean & Safe (Portugal)
  • No cots (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Parking height restrictions apply
  • Individually-wrapped food options are not available
  • Debit cards
  • Gap period enforced between guest stays - 24 hours
  • Online penalty collection

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 20 per person
  • Covered self-parking fee: EUR 18 per day
  • Crib (infant bed) fee: EUR 30 per night
  • Rollaway bed fee: EUR 30 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Eurostars Das Letras
  • Eurostars Das Letras Hotel
  • Eurostars Das Letras Hotel Lisbon
  • Eurostars Das Letras Lisbon
  • Eurostars Das Letras Hotel Lisbon
  • Eurostars Das Letras Hotel
  • Eurostars Das Letras Lisbon
  • Eurostars Das Letras Hotel Lisbon

You should know

  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.