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Eurostars Das Letras

5.0 star property

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Photo gallery for Eurostars Das Letras

Serves lunch and dinner
1 bedroom, premium bedding, minibar, in-room safe
Lobby
Lobby
Terrace/patio

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Parking available
  • Spa
  • Gym

Explore the area

View in a map
Rua Castilho 6-12, Lisbon, 1250-069
  • Place, Avenida da Liberdade
    ‪3 min walk‬
  • Place, Marquis of Pombal Square
    ‪8 min walk‬
  • Place, Rossio Square
    ‪15 min walk‬
  • Airport, Lisbon (LIS-Humberto Delgado)
    ‪8 min drive‬

Room options

View all photos for Double or Twin Room (with Extra Bed)

1 bedroom, premium bedding, minibar, in-room safe

Double or Twin Room (with Extra Bed)

8.0 out of 10
Very good
(11 reviews)
  • 24 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed OR 3 Single Beds

View all photos for Junior Suite, 1 King Bed with Sofa bed

Junior Suite, 1 King Bed with Sofa bed | 1 bedroom, premium bedding, minibar, in-room safe

Junior Suite, 1 King Bed with Sofa bed

9.0 out of 10
Wonderful
(12 reviews)
  • 38 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Double or Twin Room

1 bedroom, premium bedding, minibar, in-room safe

Double or Twin Room

9.4 out of 10
Exceptional
(62 reviews)
  • 24 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

Double or Twin Room (With Extra Child Bed)

  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

Junior Suite (Triple)

  • Sleeps 3
  • 1 Double Bed and 1 Single Bed OR 3 Single Beds

Junior Suite (Single Use)

  • Sleeps 1
  • 1 King Bed

View all photos for Double Room Single Use

1 bedroom, premium bedding, minibar, in-room safe

Double Room Single Use

9.4 out of 10
Exceptional
(8 reviews)
  • 24 sq m
  • Sleeps 1
  • 1 Double Bed OR 2 Single Beds

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About this property

Eurostars Das Letras

Luxury hotel with fitness centre and sauna
Along with a restaurant, this hotel has a fitness centre and a bar/lounge. WiFi in public areas is free. Other amenities include a sauna, spa services and a business centre. Housekeeping is available on request.
Eurostars Das Letras offers 107 air-conditioned accommodations with minibars and a safe. Beds feature premium bedding. Flat-screen televisions are featured in guestrooms. Bathrooms include a combined bath/shower unit with a rainfall showerhead, bathrobes, slippers and bidets.

This Lisbon hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. Services include massages.
Our customers tell us that they can't get enough of the helpful staff at Eurostars Das Letras. During your stay, you're just a quick walk from Avenida da Liberdade. You'll find features such as free WiFi in public areas, plus a restaurant and a gym.
  • Free WiFi
  • Enjoy Portuguese cuisine while dining at Restaurante das Letras
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a gym and a sauna
  • Guests have great things to say about the helpful staff and the location
  • Just a 4-minute walk from Avenida da Liberdade and 14 minutes on foot from Rossio Square
Eurostars Das Letras offers its guests a sauna and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A business centre and a meeting room are available. Spa services, a terrace, and concierge services are also featured at the luxury Eurostars Das Letras. For a fee, parking is available.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 10:30 AM and at the weekend from 7:00 AM to 11:00 AM.
Restaurante das Letras – This bar specialises in Portuguese cuisine and serves lunch, dinner and light fare. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Covered parking on site (EUR 18 per day)

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 20 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Restaurante das Letras

Things to do

  • Gym
  • Sauna

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre
  • Meeting room

Outdoors

  • Terrace

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 8 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2008
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 32-inch flat-screen TV

Food and drink

  • Electric kettle
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 30 per night.
  • Cots (infant beds) are available for EUR 30 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 20 per person
  • Covered self-parking fee: EUR 18 per day
  • Crib (infant bed) fee: EUR 30 per night
  • Rollaway bed fee: EUR 30 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and a security system
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Eurostars Das Letras
Eurostars Das Letras Hotel
Eurostars Das Letras Hotel Lisbon
Eurostars Das Letras Lisbon
Eurostars Das Letras Hotel Lisbon
Eurostars Das Letras Hotel
Eurostars Das Letras Lisbon
Eurostars Das Letras Hotel Lisbon

Reviews

Eurostars Das Letras Reviews

9.0

Wonderful

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 602 out of 1005 reviews
Rating 8 - Good. 287 out of 1005 reviews
Rating 6 - Okay. 78 out of 1005 reviews
Rating 4 - Poor. 20 out of 1005 reviews
Rating 2 - Terrible. 18 out of 1005 reviews

Reviews

10/10 Excellent

Joseph

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel close to everything. Great service. Super friendly front desk and bartenders. Will definitely return.
Stayed 2 nights in Aug 2025

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and modern hotel that was in easy walking distance to everything.
Stayed 5 nights in Aug 2025

10/10 Excellent

Dwayne

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great staff and location. Not many eating options nearby but great for shopping.
Stayed 7 nights in Aug 2025

10/10 Excellent

Andrew, New York

Stayed 4 nights in Aug 2025

10/10 Excellent

Allen

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the room location it was overall nice experience
Stayed 5 nights in Aug 2025

10/10 Excellent

Andres Robert, Torrington

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was the best
Stayed 3 nights in Aug 2025

10/10 Excellent

Jacqueline

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was incredibly attentive, and the property was very clean. The hotel itself has touches of five star qualities making the stay even more enjoyable. I would absolutely stay here again. It’s tucked away in a quiet neighborhood, yet perfectly located with a fantastic coffee shop right across the street and plenty of dining options within walking distance. Best of all, it’s only about a 10-minute walk to Rossio Square and Baixa-Chiado, two of Lisbon’s most vibrant areas filled with shops, restaurants, and endless energy. If you want a peaceful place to retreat to while still being just steps from the action, this is the ideal spot. On the other hand, if you prefer to be right in the middle of the action, then staying directly in Rossio or Baixa-Chiado might suit you better.
Stayed 5 nights in Aug 2025

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

WORST HOTEL, VERY BAD QUALITY AS 5 *

This was the worst 5-star hotel I've ever stayed in. It's not even 3-star quality. The furniture is old and broken, the bathroom and room are dirty, and the photos are completely different from the actual room. The room is old and unprepared for guests. My stay was terrible. I spoke with them for several days, and they did absolutely nothing. I DO NOT RECOMMEND IT.
Stayed 10 nights in Jul 2025

10/10 Excellent

Leonino

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very accommodating and pleasant to deal with at all hours.
Stayed 8 nights in Jul 2025

10/10 Excellent

Tabrez

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet location. Within walking distance to Avenida Metro and Marques De Pombal Stations. Large room space and comfort. Friendly hotel concierge, bar and restaurant staff. Recommendation #1: use either less bleach or an alternate product for towel laundry. Recommendation #2: ensure housekeeping staff can at least communicate in basic English to avoid language barrier with hotel guests.
Stayed 9 nights in Aug 2025

10/10 Excellent

David Allen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2025

10/10 Excellent

DAO

Liked: Property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Anthony

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

KERRI-ANN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I enjoyed my stay!
Stayed 7 nights in Jul 2025

10/10 Excellent

Gagik, Glendale

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel
Stayed 4 nights in Jul 2025

6/10 Okay

lily

Not a five star. More like 3.5 stars
Stayed 4 nights in Jul 2025

10/10 Excellent

Dinesh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central location that was still quiet…Flexibility on check out…gave us late check out till 2pm which was much appreciated since we got to the hotel quite late. All the staff was very friendly and helpful…especially Rueben at the front desk
Stayed 1 night in Jul 2025

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Tenvit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2025

10/10 Excellent

vianca

Stayed 3 nights in Jul 2025

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reception staff exceptionally helpful and well informed about local facilities and restaurants
Stayed 3 nights in Jul 2025

10/10 Excellent

Claudia, San Juan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Jessica

Stayed 4 nights in Jul 2025

10/10 Excellent

Jose

Travelled with partner
Liked: Amenities
Wonderful customer service
Stayed 1 night in Jul 2025

6/10 Okay

corey

Travelled with partner
Liked: Cleanliness, property conditions & facilities
The hotel was very nice. The rooms were spacious, modern and clean. Great location. Our stay was the the last of a three leg trip. In comparison to our first hotel in Lisbon a week earlier the hotel failed miserably. No concierge service. It was very impersonal, whereas our first hotel (the Corinthia) was there to assist from the time I made the reservation until the time we checked out, they took care of our luggage from the time the unloaded it from our transport until it was taken to our room. Eurostars Das Letras offered no assistance at all. Starting with the request for transportation from the airport to the hotel. I emailed the property requesting information regarding transportation and they responded with the information I requested and what information they needed from me. I provided my information but heard nothing from the hotel confirming requested transportation. As we got closer to our trip I send another email asking if we were confirmed and I did not get a response. When we did get to the hotel there was one young woman at the front desk who checked us in. Beyond her there was no one. We ate dinner at the hotel the first night and it was without a doubt the worse meal of our entire 10 day vacation in Lisbon and Sao Miguel. I rate the staff one star because beyond one person at the front desk there was no staff that we saw.
Stayed 2 nights in Jul 2025