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Once Upon Lisboa

Property class: 3.5

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Photo gallery for Once Upon Lisboa

A breakfast setting with a three-tiered fruit and cheese board, a selection of pastries, and orange juice on a round table.
A modern loft apartment with a dining area, sofa set, and a TV.
A modern interior with a wooden desk, two chairs, and a bookshelf filled with various decorative items.
A spacious room with a large bed, a blue sofa, a glass coffee table, and a chandelier.
A building with three red awnings, each labeled "Once Upon a Bakery."

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Bar
  • Laundry room
  • Housekeeping

Explore the area

View in a map
5 Rua de São Julião, Lisbon, 1100-150
  • Place, Lisbon Cathedral
    ‪2 min walk‬
  • Place, Commerce Square
    ‪2 min walk‬
  • Place, Rossio Square
    ‪7 min walk‬
  • Airport, Lisbon (LIS-Humberto Delgado)
    ‪14 min drive‬

Room options

View all photos for Superior Double or Twin Room

A bedroom with a bed, a sofa, a desk, and a chair.

Superior Double or Twin Room

  • City view
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Premium Double or Twin Room

A bedroom with a bed, a blue sofa, wooden flooring, a dresser, and a TV on the wall.

Premium Double or Twin Room

  • City view
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Deluxe Double or Twin Room

A bedroom with a sloped ceiling, a bed with white bedding, a wooden floor, and a small table with a lamp.

Deluxe Double or Twin Room

  • City view
  • 34 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Double or Twin Room (Deluxe Premium)

A spacious room with a large bed, a blue sofa, a glass coffee table, and a chandelier.

Double or Twin Room (Deluxe Premium)

  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Suite

A modern loft apartment with a dining area, sofa set, and a TV.

Suite

  • City view
  • 61 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

Room

  • Sleeps 6
  • Free Wi-Fi

View all photos for Deluxe

A double bed with a plaid headboard, two bedside lamps, and two framed artworks on the wall.

Deluxe

  • 34 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Premium

A hotel room with a large bed, two bedside tables with lamps, a chandelier, and two framed pictures on the wall.

Deluxe Premium

  • 40 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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About this property

Once Upon Lisboa

This smoke-free hotel features a bar/lounge, a coffee shop/cafe and concierge services. Continental breakfast is free. Additionally, dry cleaning and a communal living room are on-site.
Once Upon Lisboa offers 17 accommodations with espresso makers and a safe. 42-inch Smart televisions come with cable channels.

Bathrooms include slippers and hairdryers. This Lisbon hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Additionally, rooms include complimentary bottles of water and blackout curtains. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.

During your stay at Once Upon Lisboa, you're just a quick walk from Rossio Square. Free breakfast, a bar and a coffee shop/cafe are available.
  • Free continental breakfast served daily
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Grab something to eat at the coffee shop/cafe or stop for a drink at the bar/lounge
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • Just a 3-minute walk from Commerce Square and 9 minutes on foot from Rossio Square
There's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily.

Once Upon Lisboa also features concierge services, dry cleaning/laundry services, and a communal living room.

This 3.5-star Lisbon hotel is smoke free.

Guests are served a free continental breakfast daily from 8:00 AM to 10:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)

Parking and transport

  • No on-site parking available

Food and drink

  • Free continental breakfast available daily 8:00 AM to 10:30 AM
  • A bar/lounge
  • A coffee shop/cafe

Family friendly

  • Soundproofed rooms

Conveniences

  • Limited-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Turndown service

Accessibility

  • No lift

More

  • Communal living room
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch smart TV with cable channels

Food and drink

  • Espresso maker
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Electrical adapters
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 8:00 AM - midnight
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
The front desk at this property is open daily from 8:00 AM - midnight.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
Property Registration Number 9174

Once Upon Lisboa Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 9 out of 10 reviews
Rating 8 - Good. 1 out of 10 reviews
Rating 6 - Okay. 0 out of 10 reviews
Rating 4 - Poor. 0 out of 10 reviews
Rating 2 - Terrible. 0 out of 10 reviews

10/10

Cleanliness

10/10

Staff & service

9.6/10

Amenities

10/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Paige

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious rooms and helpful staff! Generous breakfast and cute wine bar above the lobby. Convenient location close to waterfront, Alfama, and Baixa neighborhoods.
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a wonderful place to stay in Lisboa; easy walk to the river and central location. The staff was amazing - helpful, kind, always available. The towels were new, the toiletries lovely. We would absolutely stay here again
Stayed 3 nights in Apr 2026
Verified review

8/10 Good

Jill

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice Hotel

Very clean hotel. Excellent staff and great location. Elevator inoperable!
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, very helpful. This property is exactly where you want to be om the Alfama. Great value. Great hotel, everything brand new. They are building a breakfast/bakery on site.
Stayed 3 nights in Sep 2025
Verified review

10/10 Excellent

Joel

Liked: Cleanliness, staff & service, amenities
Room was spacious and clean. Staff were friendly and helpful. Breakfast was included and was delicious. We were there on new year's eve and the staff gave us a bottle of champagne to celebrate
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

NATHALIA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nossa estadia no Once Upon Lisboa foi incrível. Deixo muitos elogios a toda staff do hotel. Chegamos um pouco antes do nosso check-in e o recepcionista Pedro já liberou o nosso quarto. A estrutura é nova e de ótima localização. Eu e minha noiva não vemos a hora de voltar a Lisboa para ficarmos no Once novamente.
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Joseph

Stayed 4 nights in May 2026
Verified review

10/10 Excellent

James

Stayed 1 night in Nov 2025