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Pestana Rua Augusta - Lisboa

4.0 star property
VIP Access

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Photo gallery for Pestana Rua Augusta - Lisboa

2 restaurants; lunch, dinner, and brunch served
Lobby lounge
Superior Room | View from room
Bar (on property)
Premium Room (Corner) | Minibar, in-room safe, laptop workspace, blackout curtains

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Housekeeping

Explore the area

View in a map
Rua do Comércio, 93 - 63, Lisbon, Lisboa, 1100-149
  • Place, Commerce Square
    ‪1 min walk‬
  • Place, Rua Augusta Arch
    ‪2 min walk‬
  • Place, Rossio Square
    ‪7 min walk‬
  • Airport, Lisbon (LIS-Humberto Delgado)
    ‪14 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Classic Single Room (Cozy)

Classic Single Room (Cozy) | Minibar, in-room safe, laptop workspace, blackout curtains

Classic Single Room (Cozy)

9.8 out of 10
Exceptional
(9 reviews)
  • 13 sq m
  • Sleeps 1
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Classic Room

Classic Room | Minibar, in-room safe, laptop workspace, blackout curtains

Classic Room

9.6 out of 10
Exceptional
(30 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Room (Plus)

Superior Room (Plus) | Minibar, in-room safe, laptop workspace, blackout curtains

Superior Room (Plus)

9.8 out of 10
Exceptional
(11 reviews)
  • 19 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Junior Suite

Junior Suite | Minibar, in-room safe, laptop workspace, blackout curtains

Junior Suite

10.0 out of 10
Exceptional
(2 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Family Suite

Minibar, in-room safe, laptop workspace, blackout curtains

Family Suite

10.0 out of 10
Exceptional
(2 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Superior Room

Superior Room | Minibar, in-room safe, laptop workspace, blackout curtains

Superior Room

9.8 out of 10
Exceptional
(30 reviews)
  • City view
  • 19 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Comfort Room (Interior)

Comfort Room (Interior) | Minibar, in-room safe, laptop workspace, blackout curtains

Comfort Room (Interior)

9.6 out of 10
Exceptional
(9 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Premium Room (Corner)

Premium Room (Corner) | Minibar, in-room safe, laptop workspace, blackout curtains

Premium Room (Corner)

8.0 out of 10
Very good
(7 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

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About this property

Pestana Rua Augusta - Lisboa

2 restaurants, a 24-hour front desk and tour/ticket assistance are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include multilingual staff assistance.
Pestana Rua Augusta - Lisboa offers 89 air-conditioned accommodations with minibars and laptop-compatible safes. LED televisions come with cable channels.

Bathrooms include a shower with a rainfall showerhead, and hairdryers. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Housekeeping is provided on a daily basis.

Our customers tell us they can't get enough of Pestana Rua Augusta - Lisboa's great location. During your stay, you're just a quick walk from Rossio Square. Enjoy features like free WiFi in public areas, plus 2 restaurants and breakfast (surcharge).
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Enjoy a bite to eat at one of the 2 restaurants
  • Continental breakfast served daily for a fee
  • Services include tour or ticket assistance and luggage storage
  • Guests have great things to say about the breakfast and the clean guestrooms
  • Steps from Commerce Square and 7 minutes on foot from Rossio Square
  • Cats and dogs welcome for a fee (restrictions apply)
There are 2 restaurants on site. Public spaces have free WiFi. Multilingual staff, tour/ticket assistance, and a lift are also featured at Pestana Rua Augusta - Lisboa. A complete renovation of Pestana Rua Augusta - Lisboa was completed in June 2023.

This 4-star Lisbon hotel is smoke free.

For a fee, guests can enjoy a continental breakfast daily from 8:00 AM to 10:00 AM.
Olive – This bistro serves brunch and lunch.
Morsi – This theme restaurant specialises in pizza and serves lunch and dinner. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily continental breakfast available 8:00 AM to 10:00 AM for a fee: EUR 18 for adults and EUR 18 for children
  • 2 restaurants

Restaurants on site

  • Morsi
  • Olive

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • Lift (90 centimetre wide door)

More

  • Renovated entire property - June 2023
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • IPod dock
  • LED TV with cable channels

Food and drink

  • Minibar

More

  • Air conditioning
  • Heating
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 30 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 33 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately EUR 18 for adults and from EUR 18 for children
  • Pet fee: EUR 30 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
Property Registration Number 12082

We should mention

  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Pestana Rua Augusta Lisboa
Pestana Rua Augusta - Lisboa Hotel
Pestana Rua Augusta - Lisboa Lisbon
Pestana Rua Augusta - Lisboa Hotel Lisbon

Pestana Rua Augusta - Lisboa Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 715 out of 818 reviews
Rating 8 - Good. 81 out of 818 reviews
Rating 6 - Okay. 15 out of 818 reviews
Rating 4 - Poor. 3 out of 818 reviews
Rating 2 - Terrible. 4 out of 818 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Rosa

Liked: Cleanliness, staff & service, amenities
The room was clean and spotless. The staff were so friendly and helpful at all times. The hotel is close to the main plaza and definitely convenient. We were able to walk everywhere and super easy to get uber to take us to different places around the city
Stayed 4 nights in Feb 2026

10/10 Excellent

Brandt

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities
Loved this hotel. Only bad part was being ignored by the lobby bartender for whatever reason. There were only two things he could gather about us without engaging with us. One, we were american , but not the bad kind in the least and two, black ethnicity. I can’t say what his problem was actually, but l know what l felt. Other than that l loved everything about this hotel. I would book it again but avoid the bartender with the handle bar mustache. I truly didn't appreciate that.
Stayed 4 nights in Jan 2026

10/10 Excellent

MIRASOL, ALAMEDA

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff were amazing! I reached out to them for an early check in, and they made it happen :) Grateful for the warm welcome. The room is spotless and had everything we needed. The hotel itself is centrally located and within walking distance from Lisbon Cathedral and the Alfama district. Overall, a great short stay in Lisbon. Obrigado!
Stayed 1 night in Feb 2026

8/10 Good

Brock

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very good hotel … excellent location … updated … very comfortable … temp varied at night as switched between a/c and heat … due to the time of year … hotel can switch back if requested but sometimes switches back during the night … still would recommend … as otherwise very good.
Stayed 5 nights in Jan 2026

10/10 Excellent

Liang

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
loved the location of the hotel! Especially during the raining days. Every thing was only one step away from the hotel and I could get in and out to enjoy the blue sky and sun without getting wet:) staff are helpful with providing recommendations on where to go and eat too! Will definitely stay here again if I come back to Lisbon
Stayed 4 nights in Jan 2026

10/10 Excellent

Sonja

Liked: Cleanliness, amenities, property conditions & facilities
The front desk staff was very friendly and helpful for many different needs. The breakfast was not included in my stay but however I did pay for 3 mornings for convience It was mediocre the fried eggs were rubbery and sat on a hot plate. But they did make me fresh when I requested they the host. Assortment of offering were adequate. Location of hotel as amazing and room was clean and redone everyday to perfect standards
Stayed 4 nights in Jan 2026

10/10 Excellent

Beata

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful room , excellent staff and service .highly recommend .
Stayed 2 nights in Jan 2026

10/10 Excellent

Denise

Liked: Cleanliness, amenities, property conditions & facilities
We had an amazing stay at Pestana Rua Augusta – Lisboa! Nuno went above and beyond with stellar service, and Reuben made fantastic cocktails at the bar. Their friendliness and professionalism really elevated our experience and made the trip excellent.
Stayed 3 nights in Jan 2026

10/10 Excellent

Alejandra

Stayed 3 nights in Jan 2026

10/10 Excellent

Frank

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location and amazing staff!
Stayed 1 night in Jan 2026

10/10 Excellent

Penelope, Lenexa

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great Location close to a a big plaza, restaurants, shops, cable cars and transportation. Walkable to the Cathedral (only a slight uphill walk) Wonderful breakfast buffet with a large variety of foods beautifully presented. Nice clean rooms and great showers. Great hotel
Stayed 1 night in Jan 2026

10/10 Excellent

Holly

Stayed 3 nights in Jan 2026

10/10 Excellent

Alondra

Stayed 1 night in Jan 2026

10/10 Excellent

Dayanna

Liked: Cleanliness, property conditions & facilities
Habitaciones pequeñas pero bien localizado
Stayed 1 night in Jan 2026

10/10 Excellent

Behzad

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We had a great time. The location is great.
Stayed 3 nights in Jan 2026

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities
Amazing stay!
Stayed 1 night in Jan 2026

10/10 Excellent

Saba

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We loved our stay here, the staff is very friendly. The location is great. Beds were comfortable the best sleep we’ve had while traveling.
Stayed 3 nights in Nov 2025

10/10 Excellent

Jennifer

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous hotel with a view of the arch from our balcony. Plenty of restaurants and shopping nearby.
Stayed 2 nights in Jan 2026

10/10 Excellent

Nely, st eustache

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed the location and balcony! the service by the front desk staff was excellent
Stayed 9 nights in Jan 2026

10/10 Excellent

Stacey

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was fantastic great loacation
Stayed 2 nights in Jan 2026

10/10 Excellent

Peter

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Fantastic location. Friendly staff. Our room had a beautiful street view of the city.
Stayed 1 night in Jan 2026

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Everything was perfevt
Stayed 2 nights in Jan 2026

10/10 Excellent

Marissa

Stayed 1 night in Jan 2026

10/10 Excellent

Terri

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2026

10/10 Excellent

Inetaro

Stayed 1 night in Jan 2026