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Pousada Alfama

4.0 star property
VIP Access

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Photo gallery for Pousada Alfama

Bar (on property)
Hallway
Lobby sitting area
Terrace/patio
Comfort Double Room, Balcony | Minibar, in-room safe, laptop workspace, soundproofing

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Bar
  • 24/7 front desk
  • Housekeeping
  • Free WiFi

Explore the area

View in a map
Rua de São Tomé nº 76, Lisbon, Lisboa, 1100
  • Place, Castle of São Jorge
    ‪3 min walk‬
  • Place, Lisbon Cathedral
    ‪5 min walk‬
  • Place, Rossio Square
    ‪8 min walk‬
  • Airport, Lisbon (LIS-Humberto Delgado)
    ‪8 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

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Mansarda | Minibar, in-room safe, laptop workspace, soundproofing

Mansarda

9.0 out of 10
Wonderful
(7 reviews)
  • 17 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Double Room, Balcony

Comfort Double Room, Balcony | Minibar, in-room safe, laptop workspace, soundproofing

Comfort Double Room, Balcony

8.4 out of 10
Very good
(11 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Double Room, Terrace

Comfort Double Room, Terrace | Minibar, in-room safe, laptop workspace, soundproofing

Comfort Double Room, Terrace

8.8 out of 10
Excellent
(5 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room, River View

Superior Double Room, River View | View from room

Superior Double Room, River View

8.8 out of 10
Excellent
(6 reviews)
  • 18 sq m
  • River view
  • Sleeps 2
  • 1 Double Bed

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Exterior

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4.7 out of 5, Exceptional, 1,001 reviews
The price is CHF 208
includes taxes & fees
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About this property

Pousada Alfama

Hotel with a bar, a short walk to Castle of São Jorge
Along with a bar/lounge, this smoke-free hotel has concierge services and a 24-hour front desk. WiFi in public areas is free. Other amenities include a front desk safe and multilingual staff assistance. Change of towels is available on request
Pousada Alfama offers 42 accommodations with minibars and a safe. 43-inch LCD televisions come with cable channels. Bathrooms include a shower and hairdryers. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.
Our customers tell us they can't get enough of Pousada Alfama's great location. During your stay, you're just a quick walk from Castle of São Jorge. Features include free WiFi in public areas, plus a bar and breakfast (surcharge).
  • Free Wi-Fi in some public areas
  • Enjoy drinks at the bar/lounge
  • Continental breakfast served daily for a fee
  • Amenities include a front desk safe, multilingual staff and a lift
  • Guests have great things to say about the location and the breakfast
  • Within a 10-minute walk of Castle of São Jorge and Lisbon Cathedral
As a guest of Pousada Alfama, you'll find multilingual staff, concierge services, and a front desk safe. Public spaces have free WiFi. You can enjoy a drink at the bar/lounge.

This 4-star Lisbon hotel is smoke free.

For a fee, guests can enjoy continental breakfast on weekdays from 7:30 AM to 11:00 AM and at the weekend from 7:30 AM to noon.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Continental breakfast available for a fee 7:30 AM to 11:00 AM on weekdays and 7:30 AM to noon on weekends; EUR 16 per person
  • A bar/lounge

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Handrails in hallways
  • Handrails in stairways
  • Hardwood flooring in public areas
  • Lift
  • Magnifying mirror
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Built in 2023
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch LCD TV with cable channels

Food and drink

  • Minibar

More

  • Heating (climate-controlled)
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately EUR 16 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
Property Registration Number 11366

Property is also known as

Pousada Alfama Hotel
Pousada Alfama Lisbon
Pousada Alfama Hotel Lisbon

Reviews

Pousada Alfama Reviews

9.8

Exceptional

10/10

Cleanliness

10/10

Staff & service

9.2/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness
Rating 10 - Excellent. 193 out of 219 reviews
Rating 8 - Good. 21 out of 219 reviews
Rating 6 - Okay. 2 out of 219 reviews
Rating 4 - Poor. 1 out of 219 reviews
Rating 2 - Terrible. 2 out of 219 reviews

Reviews

10/10 Excellent

Paul Edward

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff
Stayed 3 nights in Jun 2025

10/10 Excellent

Katherine

Stayed 1 night in Jun 2025

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Centrally located hotel in the Alfama district. Dedicated staff added friendly faces to the stay. Lovely rooms and great views. Staff was accommodating to our travel plans. Highly recommend adding the breakfast to the hotel.
Stayed 2 nights in Jun 2025

10/10 Excellent

Karen

Stayed 2 nights in Jun 2025

10/10 Excellent

Glen

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Cathy

Liked: Cleanliness, amenities, property conditions & facilities
The property was very central to everything. The courtyard in the front with the Famous Panda wall Artwork was fabulous to enjoy breakfast or drinks. The ocean view from the patio was beautiful, if your room faced the front this was your view. We had the room in the back with a larger sitting area on the first floor. Quieter on the back side. There was complimentary coffee and water 24hrs a day. We would definitely return and stay at Pousada Alfama again.
Stayed 5 nights in Jun 2025

2/10 Terrible

Deborah

Travelled with family
Disliked: Amenities, property conditions & facilities
This is the first negative review I have ever written. The hotel is in a great location in Alfama but it is incredibly noisy. There was loud music playing throughout the night making it very difficult to sleep. The rooms are very tiny. The staff were unfriendly and, at times, downright rude. There is a nice breakfast included but they refused to let us eat it one morning because it was not quite 7:30. We had a booked tour and had to leave at 7:30 but the breakfast was out and available. They told us we were not allowed to have it. They were not nice about it. I would not recommend this hotel. There are many other options available.
Stayed 3 nights in May 2025

10/10 Excellent

Jackson

Stayed 6 nights in May 2025

10/10 Excellent

Elizabeth, Waban

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Helpful staff, good breakfast, comfortable room. The area is very congested, although it is very convenient to many Lisbon sights and food restaurants. It is very quiet inside the hotel.
Stayed 3 nights in May 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

Alfama

We went for a long weekend. The staff were excellent, very friendly and very helpful. The only thing I wasn’t pleased with was the bed. It was a little bit too hard for me, that’s my opinion because I don’t like hard beds,those who do ,would love it. The room was lovely very pleasant. we had a garden view. we were very central . we managed to walk all around Alfama.
Stayed 3 nights in May 2025

8/10 Good

LINDA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place in a good location.
Stayed 5 nights in May 2025

10/10 Excellent

Howard

Liked: Cleanliness, staff & service, property conditions & facilities
A very nice hotel- clean and quiet with a very good breakfast.
Stayed 3 nights in May 2025

10/10 Excellent

Monica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location in the heart of Alfama quarter, walking distance to many sites and restaurants. Breakfasts were great. The free mini bar was a plus. Thank you to Rita and Denilson for your outstanding service. I would highly recommend this hotel to others.
Stayed 6 nights in May 2025

10/10 Excellent

Rachel

Stayed 2 nights in May 2025

10/10 Excellent

Marineyda, Sarasota

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and accommodations, delicious breakfast, friendly staff!
Recycled Art piece flanks the entrance from a popular Portuguese artist
Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2025

10/10 Excellent

jean philippe

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Apr 2025

10/10 Excellent

kathy

Stayed 2 nights in Apr 2025

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Mairaj

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Charlene, Coquitlam

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean room and property. While the room was small, it worked well for our 1st night in Lisbon. The staff were excellent.
Stayed 1 night in Apr 2025

10/10 Excellent

Ulrich

Stayed 2 nights in Apr 2025

10/10 Excellent

Andrew

Stayed 2 nights in Mar 2025

10/10 Excellent

Aleida

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Apr 2025

4/10 Poor

Ryan

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort

Room is the size of a closet.

We have traveled a lot and during all my years in travel this was the second smallest room that I ever stayed in. It was a size of a closet. There was no place to even open your suitcase, no place to sit, you had to watch your head to get out of bed because of the angled ceiling. The shower is like in the RV. On top of it AC is regulated by the staff downstairs and if you want it on, you have to ask them to turn it on. If you want to have a temperature change, you have to ask them downstairs to do so. The view is of the wall and the back of the biuldings but they charge more for it. Anyway I would never stay there.
Stayed 2 nights in Apr 2025