The apartment was nice for 2 adults and in a quiet location but still close to cafes, a grocery store and a metro stop. There are about four steps once inside the building to reach the lift. Appreciated use of the clothes washer while there. Building feels safe and secure and is on a quiet side street. Although near a major street, you do not hear a lot of traffic noise. We enjoyed our stay.
Very disappointing experience at Rato Prime Terrace by Homing.
Management was extremely unresponsive throughout my stay. I emailed multiple times before check-in and only received a reply 30 minutes before the scheduled time. They then told me to retrieve the keys from a lockbox 15 minutesâ walk away from the apartment, which was very inconvenient with luggage.
After check-out, management was again not helpful with luggage storage. I ended up having to coordinate with Expedia myself just to get the storage address because Homing did not respond.
The apartment itself was also nothing like the photos. The closet was broken, the wall paint was peeling, and the sofa had visible stains. Overall, the condition felt neglected and far below expectations.
Would not recommend staying here.