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Real Residência - Touristic Apartments

4-star property
Rua Ramalho Ortigao, 41, Lisbon, 044 511 21 42
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4.0 out of 5
Very good!
See all 18 ebookers Reviews

"Good location with Good size and good view ! Friendly staff . 1st choice will stay again . " More

By a verified traveller on Tue 27 Dec 2016

Points Of Interest

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Apartment (Twin Bed)

Bed Count 2 Twin Beds Maximum Occupancy 3 Max
CHF 101* Per night/room 19 May - 20 May

Apartment, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Hotel Description

The clean apartments at Real Residência - Touristic Apartments get high marks from our customers. During your stay, you're just a quick walk from Gulbenkian Museum. Free WiFi in public areas, a restaurant and breakfast (surcharge) are available. Built in 1996, this upmarket aparthotel has 24 apartments over 6 floors. Free WiFi and a kitchenette are available in each apartment.

  • Each apartment offers a kitchenette, a living room and a dining area
  • Free WiFi
  • Enjoy a bite to eat at the café
  • Buffet breakfast served daily for a fee
  • Amenities include a front desk safe, laundry facilities and multilingual staff
  • Guests have great things to say about the location and the clean guestrooms
  • Steps from Central Mosque of Lisbon and 5 minutes on foot from El Corte Ingles Mall
  • Airport shuttle service available for a fee

Real Residência - Touristic Apartments ratings based on 18 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Real Residência - Touristic Apartments

Everyone (4) Couples (10) Family (1) Friends (2)
5 out of 5

Lisbon 1st choice

Good location with Good size and good view ! Friendly staff . 1st choice will stay again .

Posted by , from Nottingham on 27 Dec 2016

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Comment from Hotel Management

5 Feb 2017 by Ana Cláudia Branco - Customer Experience Manager

Dear Guest, It was a real pleasure reading your review and to know how much you enjoyed your stay with us. We are very happy to learn that you enjoyed our Hotel and our staff. Thank you so much for leaving us your feedback regarding your stay at our Hotel. We look forward to welcoming you again. Kind regards, Ana Cláudia Branco Customer Experience Manager

4 out of 5

Good value

Good sized apartment, friendly staff, nice location but a little far from the bars and restaurants of the city centre for us.

Posted by on 4 Apr 2016

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4 out of 5
Das Inventar könnte bearbeitet resp. erneuert werden. Die allgemeine Kommunikation kann verbessert werden. Preis Leistung jedoch ok.

Posted by on 2 Jun 2023

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Comment from Hotel Management

3 Jun 2023 by Mariana Passo - Guest Experience Manager

Sehr geehrter Gast,Sehr schätzen Ihr Kommentar.Wir hoffen, Sie mit der überlegenen Qualität, die in unserem Hotel sowie jeder andere des Real Hotel Group bezieht wieder begrüßen zu dürfen.Grüße,Hinweis: Dieser Beitrag wurde mit Hilfe eines Übersetzungsprogramm so geschrieben, wir entschuldigen uns für etwaige Fehler, die eventuell existiere

5 out of 5
Excellent and friendly service. The content and operation of the breakfast service are excellent. Everything worked great. Metro station nearby and traffic noise was not a problem. Only the noise of the planes flying overhead was clearly audible, but I didn't think it was particularly disturbing.

Posted by on 20 May 2023

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Comment from Hotel Management

24 May 2023 by Mariana Passo - Guest Experience Manager

Dear Mr. Pentti, Thank you for your comments.We are truly happy to learn that you enjoyed your stay with us.The availability and the friendliness of our staff is characteristic of all of our staff members, and we're very happy to know that you felt them.We look forward to your next visit to our hotel.Kind Regards,

4 out of 5
OK sijainti ja iso huoneisto. Unohtui varmistaa parisänky joten saatiin erilliset sängyt (twin bed) mutta tuo oli oma moka. Keittiön varustelu oli ”outo”. Tavallisia juomalaseja ei ollut ollenkaan, kahvin keitto mahdollisuus rajoittui pikakahviin, veitset oli (tarkoituksella?) todella tylsiä ja hirvitti raapia teflon pannuja sillä ainokaisella rautaläpykällä mitä keittiöstä löytyi. Joitain saattaa häiritä myös suoraan hotellin päältä Lissabonin kentälle laskeutuvat tai sieltä nousevat lentokoneet(!!)

Posted by , from Helsinki on 3 Jan 2020

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Comment from Hotel Management

3 Feb 2020 by Ana Cláudia Branco - Real Experience Manager

Dear Guest, First we would like to apologize for not asnwering you in Finnish. Thank you for the feedback and for your constructive comments. It is always important to know our Guests' opinion in order to maintain and improve our service every day. We are happy to learn that you enjoyed your stay with us and we look forward to welcoming you again in the near future. Kind regards, Ana Cláudia Branco - Real Experience Manager

4 out of 5
Spacieux, bien équipé, proche du métro et personnel dispo et sympa.

Posted by on 10 May 2018

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Comment from Hotel Management

3 Jun 2018 by Ana Cláudia Branco - Real Experience Manager

Cher Client, Merci pour la description que vous avez fait de notre hôtel. Nous sommes ravis pour savoir que notre service est très agréable. Merci pour votre avis et nous espérons vous accueillir dans notre hôtel à nouveau. Cordialement, Ana Cláudia Branco - Real Experience Manager

5 out of 5

Lähellä kaikkea

Pros: Rauhallisuus, asiallinen.
Location: Museoita, härkätaisteluareena, kauppakeskus, lentokentältä suoraan päätepysäkille. Helppo
Hotellin sijainti erinomainen. Rauhallinen ympäristö.

Posted by on 3 Dec 2017

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Comment from Hotel Management

4 Jan 2018 by Ana Cláudia Branco - Real Experience Manager

Dear Guest, First we would like to apologise for not answering you in Finnish. Thank you so much for taking the time to leave us your great comments We're very glad to learn that you enjoyed your stay with us and that you were pleased with our location. In fact, our hotel is located near the metro station, the touristic bus stop and the El Corte Inglés shopping center. We hope that you stay with our hotel again, hopefully soon. Kind regards, Ana Cláudia Branco - Real Experience Manager

4 out of 5

Endroit idéal, très bon service.

Pros: Espace, sécurité.
Cons: Siège toilette, rideau douche
Endroit pratique à quelques pas du métroi et d'un grand centre commercial. Apartement confortable. Très bon service.

Posted by on 31 Jan 2017

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Comment from Hotel Management

5 Feb 2017 by Ana Cláudia Branco - Customer Experience Manager

Cher client, Merci de prendre le temps disponible pour commenter notre hôtel et merci pour avoir apprécié d'être avec nous. Nous comprenons votre avis et il sera transmis au département concerné. Notre équipe cherche continuellement d'améliorer les services de l'hôtel et votre avis sera pris en compte et nous ferons tout pour le corriger. Nous souhaitons de vous revoir un autre fois pour vous donner la bienvenue à notre Hôtel de nouveau. Cordialement, Ana Cláudia Branco Customer Experience Manager

5 out of 5

une visite à lisbonne

hé bien oui l'hôtel est très bien situé pas très loin du centre avec un personnel très bien, la literie pourrait être plus moelleuse un peu dur pour nos vieux dos 57 et 56 ans. Sinon que dire si ce n'est que il faut sortir du centre et aller muser sur les extérieurs pour déjeuner façon portuguesé et les prix sont divisé par deux. Le Portugal à de très bons vins et de très bon plats. Donc un séjour pluvieux pas de chance mais sympa.

Posted by on 18 Apr 2016

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5 out of 5

super souvenir

accueil très agréable,équipement très complet,très bien placé 3 minutes à pied du métro à recommander .L'appartement est très spacieux,et le prix très raisonnable. Très bon souvenir de ce séjour

Posted by on 14 Apr 2016

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About the Real Residência - Touristic Apartments

Location Rua Ramalho Ortigao, 41, Lisbon, 1070-228

Property Features

There's a restaurant on site. Public spaces have free WiFi. An airport shuttle (available 24 hours) is available for a fee. Multilingual staff, tour/ticket assistance, and laundry facilities are also featured at Real Residência - Touristic Apartments. This 4-star Lisbon aparthotel is smoke free.

  • 1 building
  • 24 guestrooms or units
  • 6 levels
  • Built in 1996
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Lift
  • No smoking on site
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of living rooms
  • Free WiFi
  • Soundproofed rooms
  • Kitchenette
  • Laundry facilities
  • In-room childcare (surcharge)
  • Separate dining area
  • Sofa bed
  • Fridge
  • Microwave
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Parking (limited spaces)

Transport

  • Train station: Sete Rios Station (1.2 km / 0.7 mi)
  • Metro station: Sao Sebastiao Station (0.5 km / 0.3 mi)
  • Property shuttles: Airport shuttle

Room Amenities

Real Residência - Touristic Apartments offers 24 accommodations with a safe and coffee/tea makers. This accommodation offers separate sitting areas. LCD televisions come with cable channels and pay-per-view films. Accommodation at this 4-star aparthotel has kitchenettes with fridges, stovetops, microwaves and separate dining areas. Bathrooms include a combined bath/shower unit, bidets, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. A nightly turndown service is provided and housekeeping is offered on a daily basis.

  • In-room kitchenette
  • Separate bedroom
  • Dining room
  • Sitting area
  • In-room dining (limited hours)
  • LCD television
  • Cable channels
  • Films for purchase
  • Fridge
  • Microwave
  • Stovetop
  • Coffee maker
  • Kitchenware
  • Combined shower/bath
  • Cots (free)
  • Housekeeping (daily)
  • Nightly turndown service
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Bidet
  • Telephone
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Climate control
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 7:30 AM to 10:30 AM.

The Brunch Room – This café serves breakfast, brunch and lunch.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Host has indicated that there is a carbon monoxide detector on the property

Host has indicated that there is a smoke detector on the property

Safety features at this property include a fire extinguisher, a security system and a first aid kit

This property is professionally cleaned

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. The property is professionally cleaned.

  • Security system
  • Staffed front desk
  • No rollaway/extra beds available
  • Carbon monoxide detector
  • Smoke detector
  • Debit cards
  • Online penalty collection
  • Property uses a professional cleaning service

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 9 to 12 for adults and from EUR 9 to 12 for children
  • Airport shuttle fee: EUR 50 per vehicle (one-way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Real Residencia Suite
  • Real Residencia Suite Hotel
  • Real Residencia Suite Hotel Lisbon
  • Real Residencia Suite Lisbon
  • Hotel Real Residencia Suite
  • Real Residencia Hotel Lisbon
  • Real Residência Touristic Apartments Apartment Lisbon
  • Real Residência Touristic Apartments Apartment
  • Real Residência Touristic Apartments Lisbon
  • Real Residência Touristic Apartments
  • Real Residência Touristic Apartments
  • Real Residência - Touristic Apartments Lisbon
  • Real Residência - Touristic Apartments Aparthotel
  • Real Residência - Touristic Apartments Aparthotel Lisbon
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.