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Smy Lisboa

4.0 star property
VIP Access

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Photo gallery for Smy Lisboa

Daily buffet breakfast (EUR 14 per person)
Lobby
Terrace/patio
Rooftop terrace
View from room

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
  • Breakfast available
  • Business services

Explore the area

View in a map
Rua da Artilharia 1, 112, Lisbon, Lisbon, 1070-015
  • Place, Eduardo VII Park
    ‪3 min walk‬
  • Place, El Corte Ingles Mall
    ‪8 min walk‬
  • Place, Amoreiras Shopping Center
    ‪8 min walk‬
  • Airport, Lisbon (LIS-Humberto Delgado)
    ‪7 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Superior Double Room

View from room

Superior Double Room

9.0 out of 10
Wonderful
(4 reviews)
  • City view
  • 18 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Deluxe Double Room

Minibar, in-room safe, desk, blackout curtains

Deluxe Double Room

  • City view
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room, Terrace (Double Rooftop)

View from room

Double Room, Terrace (Double Rooftop)

7.0 out of 10
Good
(2 reviews)
  • City view
  • 24 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Suite

Minibar, in-room safe, desk, blackout curtains

Suite

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 50 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (with extrabed)

View from room

Suite (with extrabed)

8.0 out of 10
Very good
(1 review)
  • City view
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

View all photos for Superior Double Room Single Use

32-inch LCD TV with cable channels, TV

Superior Double Room Single Use

7.6 out of 10
Good
(4 reviews)
  • City view
  • 18 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed OR 1 Single Bed

View all photos for Deluxe Double Room (with extra bed)

Minibar, in-room safe, desk, blackout curtains

Deluxe Double Room (with extra bed)

  • City view
  • 19 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Double Room (with extra bed 2 adults and 1 kid)

Minibar, in-room safe, desk, blackout curtains

Deluxe Double Room (with extra bed 2 adults and 1 kid)

8.0 out of 10
Very good
(2 reviews)
  • City view
  • 19 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite (with 2 extrabeds)

Minibar, in-room safe, desk, blackout curtains

Suite (with 2 extrabeds)

  • City view
  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite (with 2 extrabeds, 2 adults + 2 kids)

Minibar, in-room safe, desk, blackout curtains

Suite (with 2 extrabeds, 2 adults + 2 kids)

  • City view
  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite (with 1 extrabed, 2 adults + 1 kid)

Minibar, in-room safe, desk, blackout curtains

Suite (with 1 extrabed, 2 adults + 1 kid)

  • City view
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Double or Twin Room

Minibar, in-room safe, desk, blackout curtains

Superior Double or Twin Room

8.0 out of 10
Very good
(1 review)
  • City view
  • 18 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Superior Single Room

Minibar, in-room safe, desk, blackout curtains

Superior Single Room

  • 18 sq m
  • Sleeps 1
  • 1 Double Bed OR 1 Single Bed

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About this property

Smy Lisboa

A restaurant, 2 bars/lounges and a 24-hour fitness centre are available at this hotel. WiFi in public areas is free. Other amenities include a rooftop terrace, a 24-hour business centre and a business centre.
Smy Lisboa offers 105 air-conditioned accommodations with minibars and laptop-compatible safes. 32-inch LCD televisions come with cable channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.
With your stay at Smy Lisboa, you're connected to a shopping centre and just a quick walk from Eduardo VII Park. Enjoy features like free WiFi in public areas, plus 2 bars and a restaurant.
  • Free Wi-Fi (speed: 500+ Mbps (good for 6+ people or 10+ devices))
  • Enjoy Portuguese cuisine while dining at UQ
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym
  • Just a 3-minute walk from Eduardo VII Park and 7 minutes on foot from Estufa Fria
There's a restaurant on site. You can unwind with a drink at one of the 2 bars/lounges. A 24-hour business centre and a meeting room are available.

WiFi is free in public spaces. A 24-hour fitness centre, a rooftop terrace, and tour/ticket assistance are also featured at the business-friendly Smy Lisboa.

Smoking is allowed in designated areas at this 4-star Lisbon hotel.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 10:30 AM and at the weekend from 7:30 AM to 10:30 AM.
UQ – This restaurant specialises in Portuguese cuisine and serves breakfast, lunch and dinner.
Bwana – On-site lobby lounge. Open daily.
Vicius Bar Lounge – On-site rooftop bar. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (EUR 15 per day); reservations required

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:30 AM to 10:30 AM on weekends; EUR 14 for adults and EUR 7 for children
  • 2 bars/lounges
  • A restaurant

Restaurants on site

  • Bwana
  • UQ
  • Vicius Bar Lounge

Things to do

  • 24-hour gym

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Meeting room

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 8 floors
  • Banquet hall
  • Built in 2015
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Electric kettle
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Late check-in fee for check-in between 2:00 PM and midnight
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 100.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 14 for adults and from EUR 7 for children
  • Nearby parking fee: EUR 15 per day (1640 ft away)
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between 2:00 PM and midnight
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 100.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
Property Registration Number 52389/AL

Property is also known as

Skyna Hotel Lisboa Lisbon
Skyna Hotel Lisboa
Skyna Lisboa Lisbon
Skyna Lisboa
Occidental Lisboa Hotel Lisbon
Occidental Lisboa Hotel
Occidental Lisboa Lisbon
Smy Lisboa Hotel
Smy Lisboa Lisbon
Occidental Lisboa
Smy Lisboa Hotel Lisbon

Smy Lisboa Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 221 out of 465 reviews
Rating 8 - Good. 181 out of 465 reviews
Rating 6 - Okay. 50 out of 465 reviews
Rating 4 - Poor. 10 out of 465 reviews
Rating 2 - Terrible. 3 out of 465 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Hussain

Travelled with group
Liked: Cleanliness, staff & service, amenities
Very clean and tidy
Stayed 3 nights in Oct 2025

10/10 Excellent

Abel, Brownsville

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Esta un poquito retired a del Centro historico. Atencion exelente en la administration. Cuarto amplio.
Stayed 1 night in Oct 2025

10/10 Excellent

April

Stayed 8 nights in Oct 2025

8/10 Good

Broundon

Stayed 2 nights in Oct 2025

6/10 Okay

Joseph

Travelled with partner
Disliked: Property conditions & facilities
Old tired room Tour group hotel
Stayed 3 nights in Oct 2025

8/10 Good

Eddy

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location! It’s always nice when a hotel is in a safe, lively neighborhood where you can walk around at night and feel comfortable.
Stayed 2 nights in Oct 2025

6/10 Okay

Keenan

Liked: Staff & service, property conditions & facilities
Decent hotel but some issues. Bathroom randomly let out a sewage smell twice. And we had no hot water the last morning. Breakfast and the balcony were nice though.
Stayed 3 nights in Oct 2025

8/10 Good

ariel

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff veryhelpfull and polite
Stayed 1 night in Oct 2025

8/10 Good

Ralph Francis, Watertown

Travelled with family, Travelled with group
Liked: Staff & service
This property is showing its age, worn floors, bathroom door bottoms warped, black mold in corners of shower unit and bathroom floors, black marks on room and hallway walls. On the positive side the area is within easy walking distance to shops, restaurants, and parks. The hotel has an excellent breakfast buffet, roof top bar and restaurant, and excellent, caring staff. The check-in process can be trying. Many tour groups use this hotel for their overnight stays making the checking in process difficult. Have to show/scan your passport to verify your room reservation which adds to the delay. With the notice given by the tour groups of the number of rooms needed it should not take 3 hours to get your room key. After flying for 6 to 8 hours or longer, one does not want to wait in the lobby for 3 or more hours. We saw many travelers sleeping in chairs in the lounge areas while waiting for their rooms.
black mold in shower unit
bathroom door bottom
Stayed 4 nights in Oct 2025

8/10 Good

Soulivanh

Stayed 1 night in Oct 2025

10/10 Excellent

Jorge

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing special but overall is ok
Stayed 1 night in Sep 2025

8/10 Good

Ana, New York

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Didn't like that hotel do not provide drinking water in their rooms. You have to buy it. Also there was no electric outlet in the bathroom to plug the air dryer. Other than that the hotel is OK.
Stayed 4 nights in Sep 2025

10/10 Excellent

Lily

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in Aug 2025

10/10 Excellent

Luis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Monica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff very helpful with suggestions and answering questions.
Stayed 1 night in Aug 2025

10/10 Excellent

Jeremy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

LISBOA - DECENT

Great stay (5 days 4 nights)for the family of 2 adults and 2 children for 2 double bedrooms. Approx. 10 mins walk away from Eduardo VII Park with big LISBOA sign with lots of tourist stop by and grab pictures. Just south of the park (add another 5mins walk) is the Marques De Pombal Square if you decide to take the Hop on and Hop off buses to get to the tourist spots around Lisbon or public transport. Hotel close by hypermarket/grocery Pingo Doce 6-10mins approx walk. Both rooms were clean and replenished/tidied when requested. Breakfast and restaurant staff were great, HOWEVER staying 5 days seems appalling like the hot protein meals were the same like sauage and scrambled eggs which can be a turn off for others, strongly suggest get them rotated every other day. Fruits, pastries and hot vegetable were alternated. Hot cafes were soothingly nice. Overall decent stay, thank you SMY.
Stayed 4 nights in Jul 2025

10/10 Excellent

Pink Carnation

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Let us check in early and accommodated us when they saw we had a toddler
Stayed 1 night in Jun 2025

10/10 Excellent

Theodora

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend Smy Lisboa.
Stayed 10 nights in Jun 2025

8/10 Good

ANNA DOS SANTOS

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything is very nice, the staff, the food. The hotel is clean and everything works well….except the reception manager they hired recently, because we stay in this hotel already 5 or 6 times. Oh ….. she is rude and not nice at all. It seams that she is boss of reception, but should not be really working with people at all. Just to identify her, she is middle age lady sitting at the back of reception, has very dark dyed hair and bright red lipstick. Now all reception staff and restaurant staff are nice and kind.
Stayed 4 nights in Jun 2025

6/10 Okay

Christine

Travelled with group
Liked: Staff & service
I stayed at the hotel in order to attend a local concert. It was a clean safe place to stay however the headboards in the room were worn out and looked filthy. It was a vinyl that had been rubbed off by previous guests. I was annoyed every time that I looked at it. The breakfast service when I originally booked the room as a single person was set at a price of 29euros which I felt was excessive for one guest. The hotel should offer an option for solo travelers to buy a single breakfast. I later had a friend join me and we found that 29 euros would be reasonable for 2 guests. Housekeeping knocked on the door at 9am which felt early having been at the concert the night before. We had asked for late check out when we returned to the hotel at 1am and were told it was not available. I would have appreciated another hour to sleep before housekeeping knocked.
Stayed 1 night in Jun 2025

10/10 Excellent

Peggy

Liked: Cleanliness, amenities, property conditions & facilities
Would prefer to have washcloths
Stayed 1 night in Jun 2025

10/10 Excellent

Aaron

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful designs and views. Wonderful property!
Stayed 4 nights in Jun 2025

10/10 Excellent

Sebastian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent option for a good night sleep

Great modern hotel in Lisbon, with friendly staff and excellent service. Rooms are comfortable, with firm beds. We couldn't hear any noise from the street, which was great after a long day of business. The only caveat, there are not a lot of restaurant options nearby.
Stayed 6 nights in May 2025

10/10 Excellent

Fernando, san salvador

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Value for money
Stayed 4 nights in Feb 2025

10/10 Excellent

Alan

Stayed 1 night in Feb 2025