Hillcrest Liverpool Central

2.0 star property

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Photo gallery for Hillcrest Liverpool Central

A reception area with a blue sofa, a coffee table, and potted plants.
Reception
Deluxe Double Room, City View | Desk, laptop workspace, blackout curtains, iron/ironing board
A hotel room with a bed, a headboard, a wall-mounted air conditioner, a door, and a framed picture of a city skyline.
A narrow hallway with a red carpet leading to a room with a bed and a small table.

Reviews

6.2 out of 10

Popular amenities

  • Free Wi-Fi
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
12 Gradwell St, Liverpool, England, L1 5AQ
  • Place, Liverpool ONE
    ‪1 min walk‬
  • Place, Cavern Club
    ‪6 min walk‬
  • Place, Royal Albert Dock
    ‪7 min walk‬
  • Airport, Liverpool (LPL-John Lennon)
    ‪30 min drive‬

Room options

Economy Double Room

  • 11 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

Comfort Double Room

  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

Deluxe Double Room, City View

  • City view
  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

Basic Quadruple Room

  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Single Bunk Bed
  • Free Wi-Fi

Similar properties

About this property

Hillcrest Liverpool Central

A 24-hour front desk and free Wi-Fi in public areas are available at this hotel. Change of towels is available on request
Hillcrest Liverpool Central offers 54 accommodations with free toiletries and blackout curtains. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). An iron/ironing board and change of towels can be requested. Housekeeping is provided on a daily basis.
During your stay at Hillcrest Liverpool Central, you're just a quick walk from Liverpool ONE. You'll find features such as free WiFi in public areas.
  • Free Wi-Fi (speed: 50+ Mbps)
  • Steps from Liverpool ONE and 8 minutes on foot from Royal Albert Dock
WiFi is free in public spaces.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Conveniences

  • 24-hour front desk

Guest services

  • Change of towels on request
  • Housekeeping (daily)

Accessibility

  • No lift

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Free toiletries
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV

More

  • Desk
  • Electrical adapters
  • Heating
  • Iron/ironing board on request
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a debit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Front desk staff will greet guests on arrival at the property.

Property is also known as

Hillcrest Liverpool Central Hotel
Hillcrest Liverpool Central Liverpool
Hillcrest Liverpool Central Hotel Liverpool

Hillcrest Liverpool Central Reviews

Reviews

6.2
Rating 10 - Excellent. 44 out of 193 reviews
Rating 8 - Good. 40 out of 193 reviews
Rating 6 - Okay. 37 out of 193 reviews
Rating 4 - Poor. 30 out of 193 reviews
Rating 2 - Terrible. 42 out of 193 reviews

7.0/10

Cleanliness

7.4/10

Staff & service

6.0/10

Amenities

5.8/10

Property conditions & facilities

Reviews

Verified

6/10 Okay

Oliver

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Great location rooms very tired, shower rooms very good
Stayed 2 nights in Mar 2026
Verified

4/10 Poor

Brendan

Disliked: Cleanliness, property conditions & facilities
Shops nearby.
Stayed 1 night in Apr 2026
Verified

4/10 Poor

Steven

Liked: Cleanliness
Disliked: Amenities
Plenty shops and businesses nearby
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room and bathroom was spotlessly clean, nicely decorated, a huge comfy bed, couldn't fault it... The staff were lovely and friendly.. Easy to find, straight 15 min walk from Lime St Station
Stayed 1 night in Mar 2026
Verified

6/10 Okay

Josh

Liked: Staff & service
Disliked: Cleanliness
Staff were friendly, though not the cleanest room I've stayed in. Did the job for an overnight stay though and excellent value for money.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities
Thr room was absaloutly excellent.,staff were amazing. Overall, tremendous stay
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Mohamed

Liked: Cleanliness, staff & service, amenities
Great place
Stayed 2 nights in Nov 2025
Verified

6/10 Okay

Taylorb

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location right near the city centre, clean comfy room
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, amenities
Clean room, friendly staff
Stayed 1 night in Dec 2025
Verified

8/10 Good

Shane

Liked: Cleanliness, amenities, property conditions & facilities
Location, room, staff
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Olav

Decent Hotel
Stayed 3 nights in Nov 2025
Verified

6/10 Okay

Andy

Disliked: Staff & service
Should have let us know the lift wasnt working before we booked......8 flights of stairs to climb......god knows how a pensioner would have managed......lift still not working when we left......hotel in an ideal location tho
Stayed 3 nights in Apr 2026
Verified

4/10 Poor

Jon

Disliked: Cleanliness, staff & service
Rough & ready and completely over priced it’s basically like a hostel . Check in times are after 3pm which is completely ridiculous. Avoid this hole of a hotel
Stayed 1 night in Apr 2026
Verified

6/10 Okay

Alison

Liked: Cleanliness
Room was clean good location complete nightmare having no lift we were on the fourth floor small steep stairs thankfully we only had back packs
Stayed 1 night in Mar 2026
Verified

8/10 Good

Mohamed

Liked: Cleanliness, staff & service, amenities
Great experience, clean and spacious room.
Stayed 2 nights in Nov 2025
Verified

8/10 Good

Hugh

Liked: Cleanliness, staff & service, property conditions & facilities
The room was absolutely fine. Clean and tidy. The bed was extremely comfortable but again, the lift was out of order and it was a long climb to the 5th floor. Right in the heart of the city it is ideally placed
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel ideal location in the heart of Liverpool city centre will definitely be staying again 5starts
Stayed 1 night in Oct 2025
Verified

6/10 Okay

Kate

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
It was a brilliant central location We were warned of no lift but had no idea how gruelling the stairs would be to get to 5th floor, partly as i live in a bungalow and have a bad hip Staff were incredibly helpful and friendly and sorted a problem immediately on arrival following a booking problem with expedia
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesomeness location. Just 10 minutes ish from the Docks. 10 Minutes ish from Line Street Station On a nice quiet lane with a pub next door. But few roads before are all busy but heard nothing. Was on 6th floor with the veiw.
Stayed 3 nights in Mar 2026
Verified

8/10 Good

PING YAU

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall for a backpacker is a good short stay hotel !
Stayed 1 night in Aug 2025
Verified

8/10 Good

steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Decent location for pubs etc
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent budget rooms in a convenient location to shopping and siteseeing. The room and hotel itself were very clean. The staff were friendly and helpful.
Stayed 1 night in Oct 2025
Verified

6/10 Okay

Kathleen

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The outside building and inside stairwell is very shabby. I have believe this made be being used as a homeless shelter as well as a hotel. There was larger rooms which had washing machine and living quarters with glass doors you could see inside .with people using the facilitys inside.
Stayed 1 night in Mar 2026
Verified

6/10 Okay

Eileen Blitzner

Disliked: Cleanliness, amenities
No working elevator and slow check in
Stayed 1 night in Apr 2026