6/10 Okay
Aman
26 May 2025
Liked: Property conditions & facilities
Disliked: Amenities
Extremely Noisy Hotel.
Despite the decor and rooms being pretty good, this hotel is purely based on turnover and quantity of guests rather than quality of service.
Every day from 1pm with what I can describe as Hell on wheels, a kareoke truck with 4 huge speakers blasts through the room until 6pm.
Friday and sat night I couldn’t sleep due to loud bass until 2.30am as the ground floor bar pretty much is a nightclub that thumps through my Suite non stop.
I was quizzed twice by staff outside with random “hello sir, can we help you” while having a ciggerette break away from the extreme winds and was ordered to smoke near the ashtray (which was halfway down the street and on the floor due to the winds.
Housekeeping didnt turn up until I called at 4pm…and nothing was hoovered, my rubbish wS still there and pretty much a change of bed sheets and nothing else.
I’ve travelled the world in some of the finest hotels and resorts but this…..I didn’t feel like I belonged there and decided to leave after the Liverpool game on Sunday with a night to spare.
If you want peace and quality of service, I can’t really push for this place. It’s purely focussed on numbers rather than leaving a good impression for guests and it’s a shame as my suite was really nice albeit a dodgy toilet seat and empty fridge.
This is the first hotel that made me want to leave early and homesick but otherwise great location, lovely modern design but everything seems to be focussed on turnover of guests.
Aman
Stayed 3 nights in May 2025
