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Hotel Indigo Liverpool City Centre by IHG

4.0 star property

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Photo gallery for Hotel Indigo Liverpool City Centre by IHG

Enjoy a sophisticated social experience at our bar, featuring a curved countertop, leather stools, and a selection of spirits and wines.
Relax in our garden patio surrounded by lush greenery and historic city views.
Hotel Indigo offers a classic urban retreat with a prominent entrance and modern design.
Contemporary seating area with a cabinet, armchair, and unique mirror.
Welcome to our lobby, featuring a reception desk with a well-organized filing system and a comfortable seating area with a leather chair and potted plant.

Popular amenities

  • Bar
  • Gym
  • Room service
  • Air conditioning

Explore the area

Map
10 Chapel Street, Liverpool, England, L3 9AG
  • Liverpool Pier Head Ferry Terminal
    ‪4 min walk‬
  • Liverpool ONE
    ‪5 min walk‬
  • Royal Albert Dock
    ‪9 min walk‬
  • Liverpool (LPL-John Lennon)
    ‪18 min drive‬

Room options

View all photos for Standard Room, 1 Double Bed (Stocked Minibar)

Room amenity

Standard Room, 1 Double Bed (Stocked Minibar)

9.6 out of 10
Exceptional
(14 reviews)
  • 22.0 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Single Beds

1 bedroom, hypo-allergenic bedding, free minibar, in-room safe

Standard Room, 2 Single Beds

9.0 out of 10
Wonderful
(29 reviews)
  • 22 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Premium Room, 1 Double Bed

1 bedroom, hypo-allergenic bedding, free minibar, in-room safe

Premium Room, 1 Double Bed

8.0 out of 10
Very good
(2 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed, Accessible

Standard Room, 1 Double Bed, Accessible | 1 bedroom, hypo-allergenic bedding, free minibar, in-room safe

Standard Room, 1 Double Bed, Accessible

9.0 out of 10
Wonderful
(8 reviews)
  • 22.0 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room

1 bedroom, hypo-allergenic bedding, free minibar, in-room safe

Standard Room

9.2 out of 10
Wonderful
(42 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Room, 2 Single Beds

1 bedroom, hypo-allergenic bedding, free minibar, in-room safe

Premium Room, 2 Single Beds

9.8 out of 10
Exceptional
(10 reviews)
  • 22 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed | 1 bedroom, hypo-allergenic bedding, free minibar, in-room safe

Standard Room, 1 Double Bed

9.0 out of 10
Wonderful
(84 reviews)
  • 22.0 sq m
  • Sleeps 2
  • 1 Double Bed

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About this property

Hotel Indigo Liverpool City Centre by IHG

Hotel with bars, a short walk to Liverpool ONE
This smoke-free hotel features a restaurant, 2 bars/lounges and a 24-hour fitness centre. WiFi in public areas is free. Other amenities include a snack bar/deli, 24-hour room service and dry cleaning.
Hotel Indigo Liverpool City Centre by IHG offers 151 accommodations with free minibar items and laptop-compatible safes. LCD televisions are featured in guestrooms.

Bathrooms include a shower with a rainfall showerhead, bathrobes, designer toiletries and complimentary toiletries. This Liverpool hotel provides complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a 24-hour fitness centre.
Hotel Indigo Liverpool City Centre by IHG's great location gets high marks from our customers. During your stay, you're just a quick walk from Liverpool ONE. Enjoy features like free WiFi in public areas, plus 2 bars and a restaurant.
  • Free WiFi
  • Enjoy a meal at the steakhouse or drinks at the cocktail bar
  • Full breakfast served daily for a fee
  • Services include dry cleaning/laundry, a porter and luggage storage
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Within a 10-minute walk of Liverpool ONE and Liverpool Pier Head Ferry Terminal
There's a restaurant on site, as well as a snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. Public spaces have free WiFi. A 24-hour fitness centre, a terrace, and multilingual staff are also featured at the business-friendly Hotel Indigo Liverpool City Centre by IHG.

This 4-star Liverpool hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 6:30 AM to 10:30 AM and at the weekend from 7:30 AM to 11:30 AM.
Marco Pierre White – This steakhouse serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
The Cotton Lounge – This cocktail bar only serves light fare. Open daily.
24-hour room service is available.

Languages

English, Italian, Polish, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour offsite parking (GBP 8 per night); discounts available

Food and drink

  • Full breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:30 AM to 11:30 AM on weekends; GBP 17.50 per person
  • 2 bars/lounges
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Marco Pierre White
  • The Cotton Lounge

Things to do

  • 24-hour gym

Family friendly

  • Free cot
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Hand-held showerhead
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lift (109 centimetre wide door)
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (119 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 6 floors
  • Built in 2011
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: GBP 40.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: GBP 2.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 17.50 per person
  • Nearby parking fee: GBP 8.00 per night(1640 ft away; open 24 hours)
  • Late check-out fee: GBP 40.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Indigo Liverpool City Centre
Indigo Liverpool City Centre
Indigo Liverpool City By Ihg
Hotel Indigo Liverpool City Centre
Hotel Indigo Liverpool City Centre by IHG Hotel
Hotel Indigo Liverpool City Centre an IHG Hotel
Hotel Indigo Liverpool City Centre by IHG Liverpool
Hotel Indigo Liverpool City Centre by IHG Hotel Liverpool

Hotel Indigo Liverpool City Centre by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 661 out of 1012 reviews
Rating 8 - Good. 262 out of 1012 reviews
Rating 6 - Okay. 54 out of 1012 reviews
Rating 4 - Poor. 18 out of 1012 reviews
Rating 2 - Terrible. 17 out of 1012 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Margaret

Travelled with group

Third trip to an IHG HOTEL

It was a very nice 3 night break with friends. Location excellent, staff excellent but I personally felt a good cold breakfast selection was sadly missing. Very little fresh fruit, cereal etc. Focus seemed to be on a cooked breakfast which was good but not for everybody myself included.
Stayed 3 nights in Apr 2025

8/10 Good

Colette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Eric

Stayed 1 night in Apr 2025

10/10 Excellent

rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing! So accomidating
Stayed 1 night in Apr 2025

10/10 Excellent

Robert

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic City Break

The hotel is beautiful and the staff are amazing and so friendly. I cant recommend the hotel highly enough and everything is in close proximity.
Stayed 2 nights in Apr 2025

10/10 Excellent

Mattine

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

AnneMarie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable and convenient location

Great location for this city and staff all very efficient and helpful Rooms are spacious though the doors are not very well soundproofed so lots of noise from the corridor Very comfortable beds Only downside is the breakfast - not worth any money, coffee was undrinkable, choice is very limited and quality patchy. Much better and cheaper places to go just a short walk from the hotel
Stayed 2 nights in Apr 2025

6/10 Okay

Julie

Travelled with group
Liked: Cleanliness, staff & service
Handy location for our trip, it was clean & quiet , staff all lovely. Room was small & dark the complimentary mini bar snacks consisted of 1 bag of crisps & 1 packet of biscuits over the 2 night stay,There was just one toweling robe in the bathroom. ( it was a double room TWO people & TWO nights). The duvet cover was a king size & duvet was double so one of us was cold! We feel the cost of the room very overpriced. wouldnt stay here again.
Stayed 2 nights in Apr 2025

8/10 Good

Elody

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Dan

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Charlea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All the staff were so helpful and always friendly, the hotel was really clean and the food was delicious
Stayed 2 nights in Apr 2025

10/10 Excellent

Anne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very lovely hotel and staff
Stayed 3 nights in Apr 2025

10/10 Excellent

Jackie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Lisa

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel fantastic location

Great stay in a fantastic location for all amenities. Friendly staff. Free mini bar in room and an iron and ironing board. Bit noisy at 5.30am for 30mins in the room 123. I stayed in due to barrels been delivered my fiends never heard a thing in their rooms. Breakfast fantastic and great choice of hot and continental food. Would definitely stay but ask for a room not near loading area.
Stayed 2 nights in Apr 2025

10/10 Excellent

Stacey

Stayed 2 nights in Mar 2025

8/10 Good

David

Stayed 1 night in Apr 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not bad at all.

Great fast check in. Clean room, but the shower room needs some maintenance. Toilet doesn’t stop filling unless you flush quickly again. Cracked and broken floor tiles in the bathroom - unhygienic.
Stayed 1 night in Apr 2025

10/10 Excellent

Linda

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Can’t beat this hotel

Great friendly check in, very clean and comfortable. The mini bar had Items missing but very quick to rectify. Would definitely recommend this hotel. It would be our first choice definitely
Stayed 2 nights in Apr 2025

10/10 Excellent

James

Stayed 2 nights in Mar 2025

10/10 Excellent

JULIE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The Perfect Hotel to Stay in Lovely Liverpool

We stayed 2 nights in the hotel, the room was a decent size, the bathroom was also a decent size, with a waterfall shower, the water was hot, shampoo, conditioner body/hand wash & body lotion were provided. The breakfast was continental & cooked if you wanted it. The staff were exceedingly friendly & nothing was too much trouble. The Liverbird Building & Royal Albert Dock are about a 10 minute walk away.
Stayed 2 nights in Mar 2025

10/10 Excellent

Nicola

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay.

Excellent stay great location, staff on reception really helpful and efficient
Stayed 1 night in Mar 2025

10/10 Excellent

Lorraine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

One night in Liverpool

We received a warm welcome or arrival and departure. The hotel is in a great location. The decor is modern and our room was comfortable and clean. Would definitely stay again.
Stayed 1 night in Mar 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Bed room window had no handle so couldn’t open it, air con kept going back to preset temperature so room was too hot most of the time. Apart from the temperature issue the room was good.
Stayed 2 nights in Mar 2025

10/10 Excellent

Lee

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2025