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Ibis Liverpool Centre Albert Dock – Liverpool One

3.0 star property

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Photo gallery for Ibis Liverpool Centre Albert Dock – Liverpool One

Exterior
Bar (on property)
Comfort Twin Room (Dockside) | Iron/ironing board, free cots/infant beds, free WiFi, bed sheets
Exterior
Lobby sitting area

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
27 Wapping, Liverpool, England, L1 8LY
  • Place, Royal Albert Dock
    ‪3 min walk‬
  • Place, Liverpool ONE
    ‪3 min walk‬
  • Place, The Beatles Story Museum
    ‪6 min walk‬
  • Airport, Manchester (MAN)
    ‪69 min drive‬

Room options

View all photos for Family Room, Multiple Beds

Iron/ironing board, free cots/infant beds, free WiFi, bed sheets

Family Room, Multiple Beds

8.0 out of 10
Very good
(12 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Room, 1 Double Bed

Room, 1 Double Bed | Iron/ironing board, free cots/infant beds, free WiFi, bed sheets

Room, 1 Double Bed

8.2 out of 10
Very good
(121 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room, 2 Single Beds

Iron/ironing board, free cots/infant beds, free WiFi, bed sheets

Twin Room, 2 Single Beds

7.8 out of 10
Good
(39 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Comfort Twin Room (Dockside)

Iron/ironing board, free cots/infant beds, free WiFi, bed sheets

Comfort Twin Room (Dockside)

8.0 out of 10
Very good
(5 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Twin Room (Compact - Dockside)

Iron/ironing board, free cots/infant beds, free WiFi, bed sheets

Twin Room (Compact - Dockside)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

Room, 1 Double Bed (Dockside)

  • Sleeps 2
  • 1 Double Bed

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About this property

Ibis Liverpool Centre Albert Dock – Liverpool One

A restaurant, a bar/lounge and self parking are available at this hotel. WiFi in public areas is free. Other amenities include dry cleaning, a 24-hour front desk and a garden. Change of towels is available on request
Ibis Liverpool Centre Albert Dock – Liverpool One offers 192 accommodations, which are accessible via exterior corridors and feature an iron/ironing board. Satellite televisions are provided.

Bathrooms include a shower. This Liverpool hotel provides complimentary wireless Internet access. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the convenient parking at Ibis Liverpool Centre Albert Dock – Liverpool One. During your stay, you're just a quick walk from Royal Albert Dock. Features include free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Amenities include a front desk safe, a car charging station and multilingual staff
  • Guests have great things to say about the value of their stay and the convenient parking
  • Just a 4-minute walk from Royal Albert Dock and 5 minutes on foot from Liverpool ONE
  • Pets welcome for a fee (restrictions apply)
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A terrace, multilingual staff, and a garden are also featured at Ibis Liverpool Centre Albert Dock – Liverpool One. Parking is available for a fee.

Smoking is allowed in designated areas at this 3-star Liverpool hotel.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:00 AM.
Ibis Liverpool Centre Albert Dock – Liverpool One has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Secured, uncovered parking on site (GBP 11 per day)
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: GBP 12 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Billiards/pool table
  • TV in common areas

Family friendly

  • In-room cot

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 5 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Humane treatment of captive wild animals
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with cable/satellite channels

Food and drink

  • Electric kettle
  • Tea bags/instant coffee

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: GBP 10
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: GBP 2.40 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 12 per person
  • Uncovered self-parking fee: GBP 11.00 per day
  • Pet fee: GBP 10
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Photos appearing in the property description reflect the brand standard and are for illustrative purposes only.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

ibis Albert Dock
ibis Albert Dock Hotel
ibis Albert Dock Hotel Liverpool Centre
Ibis Liverpool Centre Albert Dock – Liverpool One Hotel
Hotel Ibis Liverpool
Ibis Hotel Liverpool
Ibis Liverpool City Centre Hotel Liverpool
ibis Liverpool Centre Albert Dock Hotel
Accor Liverpool City Centre
Ibis Liverpool Centre Albert Dock – Liverpool One Liverpool

Ibis Liverpool Centre Albert Dock – Liverpool One Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 437 out of 1000 reviews
Rating 8 - Good. 331 out of 1000 reviews
Rating 6 - Okay. 138 out of 1000 reviews
Rating 4 - Poor. 58 out of 1000 reviews
Rating 2 - Terrible. 36 out of 1000 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Irene

Liked: Cleanliness, amenities, property conditions & facilities
Staff were very pleasant and helpful.
Stayed 2 nights in Jan 2026

10/10 Excellent

Sheena

Liked: Cleanliness, staff & service, amenities
Staff were helpful as we had taken our dog for the wkend. The room was lovely clean alittle tight at the end of the bed to walk around tho. Wasnt much area for breakfast so passed on that. But the place is fabulous straight opposite the docks and close to all amenities. Would definitely be booking again
Stayed 2 nights in Jan 2026

6/10 Okay

Julie

Liked: Cleanliness
Mattress uncomfortable and sounds of pipes everytime someone went to the toilet didn’t make for a good night sleep
Stayed 1 night in Dec 2025

8/10 Good

Harold

Liked: Amenities, property conditions & facilities
Location and value for money
Stayed 2 nights in Jan 2026

8/10 Good

Simon

Liked: Cleanliness, amenities, property conditions & facilities
Clean and perfect for city centre visits
Stayed 1 night in Jan 2026

4/10 Poor

James

Travelled with group
Liked: Staff & service
Disliked: Amenities
Pretty poor to be fair, room heating was either full blast or ice cold ac, very noisy heating system, sounded like a masonry drill, shower flooded bathroom when you used it. For the price I expected better. Left at 6am as couldn’t stand another minute.
Stayed 2 nights in Jan 2026

6/10 Okay

Julie

Stayed 1 night in Jan 2026

8/10 Good

Duncan

Stayed 5 nights in Jan 2026

10/10 Excellent

Yvonne

Liked: Cleanliness, amenities, property conditions & facilities
Stayed here several times great location, walking distance to pubs, restaurants and shops. Hotel was clean and warm can’t fault it didn’t like card only
Stayed 3 nights in Jan 2026

10/10 Excellent

karen

Travelled with group
Liked: Cleanliness, staff & service, amenities
lovely and clean
Stayed 1 night in Jan 2026

8/10 Good

Wai Yin Alex

Stayed 1 night in Jan 2026

8/10 Good

jeffrey

Stayed 1 night in Jan 2026

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities
Great location, clean rooms, would definitely stay again
Stayed 1 night in Dec 2025

6/10 Okay

Daniel

Liked: Amenities
Black mold on the window sill, bed slats were broken and the door to the toilet/shower didn't close fully. the sink was clogged, emptied the basin super slowly. Breakfast was good, great selection of hot and cold style foods. Downstairs amenities were fine. 2 cards for access was great. Lobby staff were okay. Checkout was easy.
Stayed 2 nights in Dec 2025

2/10 Terrible

Janine

Disliked: Cleanliness, staff & service, amenities
Hotel run by young kids who had no idea. Room appalling, bathroom door didnt close, tv old and wonky, furniture shabby, plug in sink didnt allow drainage and had to be removed. Cleaners didnt wash cups, empty bins or make bed. Tea coffee etc not replenished. Breakfast items poor quality and not replenished, often empty. Tables piled with dirty plates and we had to clear and clean or own. Staff doing nothing, apart from piling plates with breakfast for themselves and disappearing. Didnt speak English. Had issue with noisy girls in room opposite our and so called security man did nothing to help so had to deal with it ourselves. Lack of parking. Skip and old caravan in car park which we looked out on. Avoid!!!
Stayed 3 nights in Dec 2025

10/10 Excellent

Kayleigh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2025

10/10 Excellent

George

Stayed 2 nights in Dec 2025

4/10 Poor

Huzaifa

Liked: Staff & service, amenities
Tue staff was good Room AC properly not working well It was so cold Bathroom needs maintenance where water leaks during showering
Stayed 3 nights in Dec 2025

8/10 Good

Richard

Stayed 2 nights in Dec 2025

8/10 Good

David

Liked: Cleanliness, staff & service, amenities
Brilliant check in , got an early check in and a free drink for my birthday , room was ok apart from noisy heating and toilet had to be flushed more than once every time and was very noisy after flushing
Stayed 2 nights in Dec 2025

6/10 Okay

James

Stayed 3 nights in Dec 2025

10/10 Excellent

Mark

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and very good breakfast
Stayed 1 night in Dec 2025

4/10 Poor

Robert

Stayed 2 nights in Dec 2025

8/10 Good

Paul

Stayed 2 nights in Dec 2025

8/10 Good

Brian

Liked: Cleanliness, amenities, property conditions & facilities
Yes, everything was great
Stayed 3 nights in Dec 2025