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Grand Hotel Llandudno

3.0 star property

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Photo gallery for Grand Hotel Llandudno

2 restaurants, breakfast served
Interior entrance
Exterior
View from property
Reception

Reviews

6.6 out of 10

Popular amenities

  • Bar
  • 24/7 front desk
  • Breakfast available
  • Pet-friendly
  • Free WiFi

Explore the area

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Happy Valley Road, Conwy, Llandudno, Wales, LL30 2LR
  • Place, Llandudno Pier
    ‪1 min walk‬
  • Place, Great Orme Tramway
    ‪7 min walk‬
  • Place, Venue Cymru
    ‪18 min walk‬

Room options

View all photos for Standard Family 3 Room

Hypo-allergenic bedding, desk, free WiFi, bed sheets

Standard Family 3 Room

  • 3 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Standard Twin Room, Sea View

Hypo-allergenic bedding, desk, free WiFi, bed sheets

Standard Twin Room, Sea View

  • Sea view
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Single Room

Standard Single Room | Hypo-allergenic bedding, desk, free WiFi, bed sheets

Standard Single Room

  • 3 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Double Room

Standard Double Room | Hypo-allergenic bedding, desk, free WiFi, bed sheets

Standard Double Room

  • 3 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room

Hypo-allergenic bedding, desk, free WiFi, bed sheets

Standard Twin Room

  • 3 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Double Room, Sea View

Hypo-allergenic bedding, desk, free WiFi, bed sheets

Standard Double Room, Sea View

  • 3 sq m
  • Sea view
  • Sleeps 2
  • 1 Double Bed

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About this property

Grand Hotel Llandudno

Bayside hotel with 2 restaurants and 24-hour front desk
This smoke-free hotel features 2 restaurants, a bar/lounge and a coffee shop/cafe. WiFi in public areas is free. Other amenities include conference space, a 24-hour front desk and an arcade/games room. Housekeeping is available once per stay.
Grand Hotel Llandudno offers 168 accommodations with free toiletries. Televisions come with digital channels.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Hypo-allergenic bedding, hairdryers and change of towels can be requested. Housekeeping is provided once per stay.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at Grand Hotel Llandudno. During your stay, you're just a quick walk from Llandudno ski slope. Enjoy features like free WiFi in public areas, plus 2 restaurants and a bar.
  • Free WiFi
  • Drinking and dining options include 2 restaurants, a coffee shop and a bar/lounge
  • Full breakfast served daily for a fee
  • Amenities include a front desk safe, meeting rooms and conference space
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • 8 minutes by car from Conwy Castle and 11 minutes from Eryri National Park
  • Dogs welcome for a fee (restrictions apply)
There are 2 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Grand Hotel Llandudno also features an arcade/games room, a front desk safe, and a porter.

This Edwardian Llandudno hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 7 AM to 9:30 AM and at the weekend from 8 AM to 9:30 AM.
Main Restaurant – This buffet restaurant serves breakfast and dinner.
Premier Dining Room – Overlooking the ocean, this restaurant serves breakfast and dinner. Open daily.
Connaught Bar – This bar only serves light fare. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Full breakfast available for a fee 7 AM to 9:30 AM on weekdays and 8 AM to 9:30 AM on weekends; GBP 12 to 15 for adults and GBP 6 to 10 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Connaught Bar
  • Main Restaurant
  • Premier Dining Room

Things to do

  • Arcade/game room
  • Personal motorised watercraft
  • TV in common areas

Family friendly

  • Arcade/game room

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Change of towels on request
  • Housekeeping (once per stay)
  • Porter/bellhop
  • Wedding services

Business services

  • Conference space
  • Meeting rooms

Outdoors

  • On the bay

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Lift (107 centimetre wide door)
  • Thin carpet in public areas
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 5 floors
  • Ballroom
  • Banquet hall
  • Communal living room
  • Edwardian architecture
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with digital channels

Food and drink

  • Electric kettle
  • Tea bags/instant coffee

More

  • Desk
  • Desk chair
  • Heating
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Late check-in fee: GBP 20 for check-in between 10:00 AM and noon
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Check-in starts at 4 PM on Mondays and Fridays, and begins at 2 PM on all other days.

Access methods

Staffed front desk

Pets

  • Pets: GBP 10 per pet, per day, plus a one-time cleaning fee of GBP 50
  • Only dogs are allowed
  • Maximum 1 pets
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 12 to 15.00 for adults and GBP 6 to 10.00 for children
  • Pet fee: GBP 10 per pet, per day plus a one-off GBP 50 cleaning fee
  • Service animals are exempt from fees
  • Late check-in fee: GBP 20 for check-in between 10:00 AM and noon

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Grand Hotel Llandudno
Llandudno Grand Hotel
The Grand Hotel - Llandudno Wales
Grand Llandudno
Grand Hotel Llandudno Hotel
Grand Hotel Llandudno Llandudno
Grand Hotel Llandudno Hotel Llandudno

Reviews

Grand Hotel Llandudno Reviews

6.6

6.8/10

Cleanliness

7.2/10

Staff & service

6.4/10

Amenities

5.8/10

Property conditions & facilities

6.4/10

Eco-friendliness
Rating 10 - Excellent. 207 out of 1002 reviews
Rating 8 - Good. 292 out of 1002 reviews
Rating 6 - Okay. 224 out of 1002 reviews
Rating 4 - Poor. 141 out of 1002 reviews
Rating 2 - Terrible. 138 out of 1002 reviews

Reviews

8/10 Good

Elaine

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
Fantastic location and good entertainment. Very poor tv reception- very limited channels available. I found one of the reception staff very unhelpful unfortunately.
Stayed 2 nights in Jul 2025

8/10 Good

Elyse

Travelled with family
Liked: Cleanliness, staff & service, amenities
We had a lovely nights stay here. The staff were great, the room was basic but exactly what we needed. Its a shame the chain that owns this hotel is allowing it to become run down and dated. Regardless, we would stay here again.
Stayed 1 night in May 2025

2/10 Terrible

Ross

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort

No one I would recommend

This Hotels the worse i have stay im
Stayed 1 night in Jul 2025

8/10 Good

Joebert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was good night sleep just stayed for a night
Stayed 1 night in Jun 2025

6/10 Okay

Verified traveller

Travelled with family
Disliked: Cleanliness
We were there for 2days. No one bothered us and it was nice & quiet. Staff were friendly. However although inside the rooms were clean, the windows were very dirty. The rest of the hotel was very stuffy with no proper insulation and ventilation. It had very dusty smells which almost triggered my asthma whenever we left our room. The balcony was very dirty as well with broken metal rods and bird soils all around. We felt a bit unsafe to stand the balcony and this needs maintenance and cleaning. Other than everything else went smooth and I enjoyed our stay. The hotel is in a very nice spot that is very accessible to most things we needed.
Stayed 2 nights in Jun 2025

4/10 Poor

Mark

Travelled with family
I booked two rooms. One room did not match the description. In room 408, the windows do not close, there is no shower gel, the water supply in the toilet is poor, and the room is designed for one person, not two. The room does not match the description, the level of service, or the price I was charged.
Stayed 1 night in Jun 2025

6/10 Okay

Natasha

Stayed 1 night in Apr 2025

10/10 Excellent

Natasha

Stayed 1 night in Jun 2025

4/10 Poor

Phillip

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Looks like a WWII bombsite outside due to historic fire damage.Very shabby, tired, delapidated decoration externally. Top floor (5) not accessable by lift as out of order and requiring hand luggage to be carried by myself, from floor 4 to floor 5, I was not even offered assistance at all. The bannister hand rail from floors 4 to 5 was very dirty and sticky, our request to have it cleaned was carried out very quickly by the house staff in their defence. The corridors to our room, like the external, tired and shabby, rainwater stains, marks on the walls and ceilings, water penetration evident! The room was pleasant enough, clean and well presented, The windows have probably not been cleaned since installation leading to the requested sea view being some what obscured! No car parking facilities at all, so parking available in council roadside at £5.50 for 4 hours, though free between 4pm till 10am, assuming you can find a space, We have stayed in other Hotels in the past in LLandudno, we appreciate that they are all Victorian / Edwardian properties and require a lot of love and attention, some properties obviously receiving more than others, it would appear that, I`m sorry to say` the supposed `Grand`est is receiving the least. This despite the high turnover of Guests. I believe our experience of "The Grand Hotel" fell very short of our expectations and has left us very disappointed considering the price we paid for our 49th Wedding Anniversary accomodation !
Stayed 2 nights in Jun 2025

6/10 Okay

patricia

Stayed 1 night in Jun 2025

4/10 Poor

Susan

Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2025

8/10 Good

Julie

Liked: Amenities
No parking
Stayed 1 night in Jun 2025

6/10 Okay

Laxmi

Travelled with family
Disliked: Property conditions & facilities
Small rooms
Stayed 1 night in May 2025

4/10 Poor

Chui Man

Travelled with family
Disliked: Property conditions & facilities, room comfort
I have booked for family 2adult and 2 children, but they gave me a room with 1 single bed and 1 double bed only. The wall is so thin and was woke up by the sound from next room. The condition is a bit rundown and old
Stayed 1 night in May 2025

4/10 Poor

Pragatheeswaran

Travelled with family and small children
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Very old property
Stayed 2 nights in May 2025

6/10 Okay

Jacquie

Disliked: Cleanliness, property conditions & facilities, room comfort
Weather fine Hotel very tired looking have noted all Britannia ones are the same. Over priced for cheap dirty tired hotel.
Stayed 1 night in Jun 2025

8/10 Good

John

Liked: Staff & service, room comfort
Stayed 2 nights in May 2025

8/10 Good

Debbie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel with lots of history. Room basic but clean. Hotel amenities brill and bingo and entertainment very good. Can't wait to stay again
Stayed 2 nights in May 2025

2/10 Terrible

Craig

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Dirty. Room smelt like urine and the carpet was soggy. Placed in a top attic window with window looking into a window tunnel, with it being so windy the window kept blowing open through the night and it was so noisy. Both my daughters have coughs since going (foisty and mould probably to blame). Bar staff miserable except one young lad. Check in said 1pm on a Wednesday... But couldnt check in till 3. Very dirty overall and saw several police visits to hotel rooms. Will NOT be returning.
Stayed 2 nights in May 2025

4/10 Poor

Bettany

Travelled with family
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
Did not realise it was a pontins hotel before we got there. Food extremely basic 2 choices at dinner + vegetarian if you are not there at 5.30 expect 1 choice , staff have no manners, the ents team are the only good thing and put 100% into with little feed back. The public areas the reception , bar and restaurant are beautiful and clean, the rest of building very tired looking and looks like minimal clean done. Would not go back like a typical pontins
Stayed 2 nights in May 2025

8/10 Good

Mirela

Liked: Cleanliness, staff & service, property conditions & facilities
The views are very nice staff nice friendly entertainment not my cup of tea
Stayed 1 night in May 2025

10/10 Excellent

Peter

Travelled with partner
Liked: Cleanliness, amenities
Old fashion, able to use cash would be better
Stayed 1 night in May 2025

6/10 Okay

Nawzad

Liked: Cleanliness
Disliked: Property conditions & facilities
Property too old
Stayed 1 night in May 2025

8/10 Good

Emma

Travelled with family, Travelled with group
Liked: Staff & service
.
Stayed 1 night in May 2025

8/10 Good

John

Stayed 3 nights in May 2025