The pictures in your website do not corrispond to the room where stayed. See attached the photos of the room we got. There is no shower and the standard is completely different from what showed in the photos. Not to mention that it was not clean and we had to ask to change the sheets as the bed was covered in short dark hair.
In all honesty, it wasn't what we expect from the booking.
We would appreciate to get some compensation for this misrepresentation. Please let us know
Thank you.
For three motorcyclists in our 60âs it suited us perfectly,
Cooked breakfast, evening meal, a bar, a comfy bed and private parking, it ticked all the boxes.
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We had a wonderful stay at Cain Valley Hotel. The room was perfect for our needs, breakfast was fantastic and we loved the fact it was cooked to order. We ate in the pub restaurant both nights, too and couldnât fault either of the meals we had - fantastic quality and huge portions. Will definitely be returning!
We had a lovely stay at this hotel. It was comfortable and warm, and the staff were happy and friendly. Breakfast was particularly well cooked with good quality ingredients. Very good value for money.
Stayed for 2 nights, room was a nice size. Bed was comfy. Shower struggled to get hot so was just warm and is quite small. The TV is tiny they defo could do with bigger ones. We stayed on the half board option and evening meals were delicious, breakfast was good too.
Cosy room oozing with character.. The staff upon check-in (and check-out of course) were great.. helped us to our room, showed us everything we needed to know.. the room was spotless, luckily for me as I forgot mine, toiletries were provided, including shower gel and shampoo.. I was performing at a local event and was back late but that was absolutely fine and nice and easy upon getting back to my room.
Will definitely stay again.