Verified review
8/10 Good
Samuel
21 May 2023
Liked: Property conditions & facilities
Samuel
Stayed 3 nights in May 2023
Grand Kuta Hotel
Property class: 3
Choose dates to view prices
Photo gallery for Grand Kuta Hotel
Reviews
5.05.0 out of 10
Popular amenities
- Pool
- Parking included
- Air-conditioning
- 24/7 front desk
Explore the area
Jalan Raya Kuta, Pujut, Kabupaten Lombok Tengah, Kuta, Lombok, 83573
- Kuta BeachPlace, Kuta Beach7 min drive
- Mandalika International Street CircuitPlace, Mandalika International Street Circuit13 min drive
- Tanjung Aan BeachPlace, Tanjung Aan Beach24 min drive
- Lombok (LOP-Lombok Intl.)Airport, Lombok (LOP-Lombok Intl.)29 min drive
Room options
View all photos for Deluxe Double Room
Deluxe Double Room
- Hill view
- 25 sq m
- 1 bedroom
- Sleeps 2
- 1 Queen Bed
View all photos for Deluxe Twin Room
Deluxe Twin Room
- Hill view
- 25 sq m
- 1 bedroom
- Sleeps 2
- 2 Large Single Beds
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About this property
Grand Kuta Hotel
This hotel features an outdoor pool, a 24-hour front desk and free self-parking. WiFi in public areas is free. Housekeeping is available on request.
Grand Kuta Hotel offers 10 air-conditioned accommodations, which are accessible via exterior corridors, and features complimentary bottles of water and complimentary slippers. Rooms open to balconies. This accommodation offers separate sitting areas. Beds feature Select Comfort mattresses. Flat-screen televisions are featured in guestrooms. Bathrooms include a shower. Housekeeping is provided on request.
Recreational amenities at the hotel include an outdoor pool.
During your stay at Grand Kuta Hotel, you'll be within walking distance of Kuta Beach. Enjoy features like free WiFi in public areas and free self-parking, plus an outdoor pool.
- Free Wi-Fi in some public areas
- Free self-parking
- Take a swim in the outdoor pool
- 5 minutes by car from Kuta Beach and 8 minutes from Pantai Seger
Grand Kuta Hotel offers its guests an outdoor pool. Public spaces have free WiFi. Free self parking is available.
Smoking is allowed in designated areas at this 3-star Kuta hotel.
Property amenities
Internet
- Available in some public areas: Free WiFi
Parking and transport
- Free self parking on site
- Limited on-site self parking
Things to do
- Outdoor pool
Family friendly
- Outdoor pool
Conveniences
- 24-hour front desk
Guest services
- Housekeeping on request
Accessibility
- No lift
- Tile flooring in room
More
- Designated smoking areas
Room amenities
Bedroom
- Bedsheets provided
- Select Comfort mattress
Bathroom
- Private bathroom
- Shampoo
- Shower
- Slippers
- Soap
- Towels provided
Entertainment
- Flat-screen TV
Food and drink
- Electric kettle
- Free bottled water
- Tea bags/instant coffee
More
- Access via exterior corridors
- Air conditioning
- Separate sitting area
Policies
Check-in
Check-in start time: 2:00 PM; check-in end time: 11:30 PM
Minimum check-in age - 18
Check-out
Check-out before 11:30 AM
Special check-in instructions
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
- Pets and service animals are not allowed at Grand Kuta Hotel
Children and extra beds
- Children are welcome.
- Rollaway/extra beds are not available.
Payment types at the property
Important information
Fees
Guests will be asked to pay the following charges at the property:
- Cash Breakage deposit: IDR 100000 per stay
We've listed all charges provided to us by the property.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
We should mention
- Pets and service animals are not allowed on site.
Property is also known as
Grand Kuta Hotel Kuta
Grand Kuta Hotel Hotel
Grand Kuta Hotel Hotel Kuta
Grand Kuta Hotel Reviews
Reviews
5.0
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 0 out of 2 reviews
10 - Excellent
0
Rating 8 - Good. 1 out of 2 reviews
8 - Good
1
Rating 6 - Okay. 0 out of 2 reviews
6 - Okay
0
Rating 4 - Poor. 0 out of 2 reviews
4 - Poor
0
Rating 2 - Terrible. 1 out of 2 reviews
2 - Terrible
1
2.0/10
Cleanliness
6.0/10
Property conditions & facilities
Reviews
Verified review
2/10 Terrible
Jessie
25 May 2024
Disliked: Cleanliness, property conditions & facilities, room comfort
Worst experience
This was my worst experience ever! I've made this booking a month before my travel date with full payment made!
I and my husband travelled by motorcycle straight from airport to this hotel and hope that we are able to get a good rest since it was already 7:40p.m. when we reached the hotel. But once we arrived only we've been told that there's no room for us and they even asked me to cancel my booking & get refund from hotels.com. (We never get any email from them/ hotels.com)
We refuse to do so because due to the rules, we are not allowed to cancel on the check in date. We just asked them to arrange another room for us anywhere nearby.
At last they just paid back what we've paid for the room and left us with no room to stay. We had tried all nearby hotels/guesthouses but unfortunately all were fully booked.
Without any choices, we rode back towards the airport area. At around 11:30p.m. only we managed to get ourselves a room to stay overnight.
Worst experience!!!
Don't book your room with this hotel, they are irresponsible!
Jessie
Stayed 1 night in May 2024