It was very noisy, the adjoining door to the next room kept out no noise and the inhabitants, who for 2 nights were out until 4am. It appeared that there were 4 or 6 people. They were not shouting but we could hear every word spoken and the laughter was loud. We both slept badly for 2 nights.
Nice place but there is no one on site to ask questions to. Bath tub/shower was difficult to step into. No instruction on how to control the shower water and the AC did not adjust when it changed the temperature. The bath tub showed signs of soap scum that is hard to remove but should have been scrubbed clean. The location was great with a comfortable bed, refrigerator, and USB charge ports at bedside.
I'm going to start off with my complaint, then go to my compliments.
Complaint --
We had room 202 with a bathtub/shower combo. The bathtub is one of those elevated ones that sit about 4-5 inches above floor height. The floor of the bathtub was very slippery and there was no anti-slip mat/coating. And there was no grab bar or anything to grab onto when exiting the shower/tub except the thin glass plate on the side of the tub used to keep the water from splashing around the room.
Compliments --
The hotel was in a perfect location for us. It's a 5 minute or so walk from the Tottenham Court Underground. It's a short distance from the British Museum. There are cafes and stores within a few minute walk.
The place was extremely clean, the lobby, staircase, and room. Surfaces without dust, nothing on the carpet -- really nice.
The hotel is quiet. It seems all the noise, inside and out ends at about 10:00 pm.
Ammenities -- They have a Nespresso machine in the lobby and rooms with capsules provided. There's a discount for food and coffee purchased at the bakery next door. They have ONSITE, FREE, luggage storage which makes all the difference when you arrive hours before your room is ready or you are leaving hours after checkout.
It was really perfect for us with the one exception of exiting the shower. We will stay here again