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Best Western Mornington Hotel London Hyde Park

4.0 star property
VIP Access

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Photo gallery for Best Western Mornington Hotel London Hyde Park

Exterior
In-room safe, desk, iron/ironing board, free cots/infant beds
Lobby
Interior
Bar (on property)

Reviews

7.8 out of 10
Good

Popular amenities

  • Room service
  • Gym
  • Bar
  • 24/7 front desk
  • Housekeeping

Explore the area

View in a map
12 Lancaster Gate, London, England, W2 3LG
  • Place, Kensington Gardens
    ‪1 min walk‬
  • Place, Hyde Park
    ‪4 min walk‬
  • Place, Paddington Central
    ‪11 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪37 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Standard Room, 1 Single Bed, Non Smoking

Standard Room, 1 Single Bed, Non Smoking | In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room, 1 Single Bed, Non Smoking

7.6 out of 10
Good
(14 reviews)
  • 11 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Executive Room, 1 Queen Bed, Non Smoking

Executive Room, 1 Queen Bed, Non Smoking | In-room safe, desk, iron/ironing board, free cots/infant beds

Executive Room, 1 Queen Bed, Non Smoking

7.0 out of 10
Good
(17 reviews)
  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Room, 2 Single Beds, Non Smoking

In-room safe, desk, iron/ironing board, free cots/infant beds

Executive Room, 2 Single Beds, Non Smoking

8.6 out of 10
Excellent
(14 reviews)
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Room, 1 Queen Bed, Non Smoking (with Single Sofabed)

Superior Room, 1 Queen Bed, Non Smoking (with Single Sofabed) | In-room safe, desk, iron/ironing board, free cots/infant beds

Superior Room, 1 Queen Bed, Non Smoking (with Single Sofabed)

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed, Non Smoking (with Sofabed)

Suite, 1 Queen Bed, Non Smoking (with Sofabed) | In-room safe, desk, iron/ironing board, free cots/infant beds

Suite, 1 Queen Bed, Non Smoking (with Sofabed)

8.6 out of 10
Excellent
(4 reviews)
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking (Small Room)

Standard Room, 1 Double Bed, Non Smoking (Small Room) | In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room, 1 Double Bed, Non Smoking (Small Room)

7.8 out of 10
Good
(19 reviews)
  • City view
  • Sleeps 2
  • 1 Double Bed

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About this property

Best Western Mornington Hotel London Hyde Park

Victorian hotel with fitness centre and 24-hour business centre
This smoke-free hotel features a fitness centre, a bar/lounge and a 24-hour business centre. WiFi in public areas is free. Other amenities include a conference centre, 24-hour room service and a business centre.
Best Western Mornington Hotel London Hyde Park offers 70 accommodations with laptop-compatible safes and coffee/tea makers. LCD televisions come with satellite channels. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

This London hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Best Western Mornington Hotel London Hyde Park's great location gets high marks from our customers. During your stay, you're just a quick walk from Hyde Park. Free WiFi in public areas, a gym and a bar are available.
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • To-go breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the location
  • Steps from Kensington Gardens and 5 minutes on foot from Hyde Park
A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business centre and a meeting room. You can enjoy a drink at the bar/lounge. Event space at this hotel measures 258 square feet (24 square metres) and includes a conference centre. A fitness centre, a library, and multilingual staff are also featured at the business-friendly Best Western Mornington Hotel London Hyde Park.

This 4-star London hotel is smoke free.

For a fee, guests can enjoy to-go breakfast on weekdays from 7 AM to 10 AM and at the weekend from 7:30 AM to 11 AM.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Breakfast to-go available for a fee 7 AM to 10 AM on weekdays and 7:30 AM to 11 AM on weekends; GBP 20 per person
  • A bar/lounge

Things to do

  • Gym
  • Library

Family friendly

  • In-room cot
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (258 square foot of space)
  • Meeting room

Accessibility

  • Lift

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property
  • Victorian architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 50.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: from approximately GBP 20 per person
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 50.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Guests may experience noise disturbance due to nearby construction work.

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Best Western Hotel Mornington
Best Western Mornington
Best Western Mornington Hotel
Best Western Mornington Hotel London
Best Western Mornington London
Hotel Best Western Mornington
Mornington Best Western
Mornington Hotel
Mornington Hotel Best Western
BEST WESTERN Mornington Hotel London, England
Best Western Mornington Hotel Hyde Park
Best Western Mornington London Hyde Park
Best Western Mornington Hyde Park
Mornington London Hyde Park
Best Western Mornington Hotel London Hyde Park Hotel
Best Western Mornington Hotel London Hyde Park London
Best Western Mornington Hotel London Hyde Park Hotel London

Reviews

Best Western Mornington Hotel London Hyde Park Reviews

7.8

Good

8.2/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness
Rating 10 - Excellent. 357 out of 1003 reviews
Rating 8 - Good. 332 out of 1003 reviews
Rating 6 - Okay. 169 out of 1003 reviews
Rating 4 - Poor. 77 out of 1003 reviews
Rating 2 - Terrible. 68 out of 1003 reviews

Reviews

10/10 Excellent

Nikita

Stayed 2 nights in Aug 2025

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great place
Stayed 5 nights in Aug 2025

8/10 Good

Scott, Friday Harbor

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Property was as expected based on reviews. Our initial room was in dire need of maintenance and repair. Worked with staff who by the way were wonderful and got relocated into a new room. Again, staff were outstanding and location was ideal.
Stayed 11 nights in Aug 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Aug 2025

6/10 Okay

Vasiliki

Travelled with family and small children
Liked: Cleanliness
Although there was construction right outside the entrance almost that didn't really bother me. The room was not the best but for 3 days stay was acceptable the bathroom was problematic you had to wait for the water to get hot or cold more than 15 mins and the hole in the shower wasn't taking the water down they assured me they ll fix it never happened also the hairdryer on the room was overheating after 2 secs and going off they said they ll change it never did. Also the bed had a thing hanging from it which was an accident ready to happen especially for a kid in the room like me that I went with my 9 year old daughter. The cleaners were not replacing the items for coffee etc in the room I had to ask for it also I had to ask for a second hair towel since we were two people in the room.....The biggest issue though was the rudeness of some employees they were helping ofc and then you could hear them telling you off to their colleagues also the way they looked at you because you asked for help for things that should be working. That was the worst made me feel a bit unwelcomed. Nobody was saying goodmorning or goodnight when you were passing from reception which I found a bit rude and ignorant. The room itself although with problems was livable the feeling though from the staff not everybody wasn't good. Bfast was ok the staff there polite and helpful. The best was the location especially for it's price. I don't know if I would chose again but ok....
Stayed 3 nights in Aug 2025

10/10 Excellent

christian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff and conveniently located to Hop-on buss stop, and restorant and Hyde park. Hotel under renovation and a shower cold water and TV not working. Had to be evacuated do to fire alarm. Will stay again as staff was very helpful and friendly hope fully next time construction is over and some of the shortcomings are resolved
Stayed 1 night in Aug 2025

8/10 Good

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
decent hotel , room good staff excellent breakfast great value included in room
Stayed 2 nights in Aug 2025

10/10 Excellent

Carrie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great place to stay with family. It was a home away from home. The staff went above and beyond when they held our luggage on our last day as our plane didn’t leave till a later time. Everything worked and it was very clean. Walkable distance to park for kids and underground station for travel. Breakfast was great, lots to choose from. Highly recommend.
Stayed 4 nights in Aug 2025

10/10 Excellent

Audrey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel for our 4 night stay in the city. Close to Lancaster Gate station. Very friendly and helpful staff,comfortable room and good choice for breakfast.
Stayed 4 nights in Mar 2025

10/10 Excellent

Arturo, IMPERIAL

Stayed 3 nights in Aug 2025

8/10 Good

Donald

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Moses

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot to stay for a few days. Front desk staff were helpful.
Stayed 5 nights in May 2025

6/10 Okay

Thomas

Stayed 2 nights in Jul 2025

2/10 Terrible

Kelly

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great potential let down by poor decoration

Upon arrival, we were impressed with the location ease of check-in and local facilities. However, once we got to the room, it was small dingy and the decoration left a lot to be desired. Paint was slapped onto the walls overlapping architrave, ceiling etc and seemed unfinished and the shower hose was so stiff that the shower would only sit in the holder facing the wall. The bed was very comfortable, it was decent enough for the location alone, we would stay again.
Stayed 1 night in Jul 2025

6/10 Okay

Jimmy

Stayed 1 night in Jul 2025

10/10 Excellent

ALLAN, Taunton

Liked: Cleanliness, staff & service, property conditions & facilities
Great location convenient to Paddington, Bond St, and Oxford St
Stayed 1 night in Jul 2025

6/10 Okay

James

Liked: Property conditions & facilities
Stayed 1 night in Jul 2025

8/10 Good

Parthiv

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities

Great location

Best Western Mornington has a fantastic location—just steps from the tube station and a short walk to Kensington Gardens and Hyde Park, which makes it ideal for exploring London. The room was decent; not as spacious as U.S. hotels, but perfectly fine by city standards. The walls are a bit thin, so you might hear your neighbors, but overall it was a comfortable stay. I’d definitely stay here again for the convenience alone. The only suggestion I have is I wish they would improve their internet speeds.
Stayed 5 nights in Jun 2025

8/10 Good

JANET

Travelled with group
Great location, clean hotel & friendly staff. 5 min walk from tube station. My only issue was the shower temperature was so cold one night & following morning it wasn't possible to shower.
Stayed 2 nights in Jul 2025

2/10 Terrible

Nicola

Stayed 1 night in Jun 2025

10/10 Excellent

Lynne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Nigel

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

Room shape only suitable for single occupancy.

Shape of room poor as not enough room for two people in double bed. Shower poor water pressure.
Stayed 1 night in Jul 2025

10/10 Excellent

Martha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

2/10 Terrible

Andrew

Business traveller
Disliked: Room comfort

Do not stay here!

They pretended to give me an upgrade however it was down in the basement over looked. Noise from 6am from the cafe directly above. I got 4 hours sleep. Staff standing outside my window chatting. Deliveries going past my window. Kitchen door outside my room. More noise. I complained and they did nothing. They should’ve be able to sell these rooms and I should’ve been given my money back. Another ‘hotels.com’ special room set aside for us.
Stayed 1 night in Jul 2025

6/10 Okay

Zach

Stayed 3 nights in Jun 2025