Best Western Plus Lamplighter Inn & Conference Centre

3.0 star property

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Photo gallery for Best Western Plus Lamplighter Inn & Conference Centre

Indoor pool, pool loungers
Lounge
Interior entrance
Garden
Standard Room, 2 Queen Beds, Non Smoking, Patio (Atrium View) | View from room

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Room service

Explore the area

View in a map
591 Wellington Rd S., London, ON, N6C 4R3
  • Place, Parkwood Hospital
    ‪5 min walk‬
  • Place, Victoria Hospital
    ‪14 min walk‬
  • Place, White Oaks Mall
    ‪7 min drive‬
  • Airport, London, ON (YXU-London Intl.)
    ‪24 min drive‬

Room options

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.6 out of 10
Excellent
(46 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 Queen Bed, Non Smoking, Patio (Small Room)

8.8 out of 10
Excellent
(6 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

9.0 out of 10
Wonderful
(4 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Separate Living Room;with Sofabed)

9.0 out of 10
Wonderful
(18 reviews)
  • 33 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Separate Living Room;with Sofabed)

9.4 out of 10
Exceptional
(3 reviews)
  • 33 sq m
  • Sleeps 6
  • 2 Queen Beds

Suite, 1 King Bed, Non Smoking, Jetted Tub (Separate Living Room;with Sofabed)

10.0 out of 10
Exceptional
(1 review)
  • 33 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (Larger Room;with Sofabed)

  • 33 sq m
  • Sleeps 4
  • 1 Queen Bed

Standard Room, 2 Queen Beds, Non Smoking, Balcony (Atrium View)

8.6 out of 10
Excellent
(8 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 Queen Bed, Non Smoking, Balcony (Atrium View;with Sofabed)

8.6 out of 10
Excellent
(12 reviews)
  • 33 sq m
  • Sleeps 4
  • 1 Queen Bed

Suite, 1 Queen Bed, Non Smoking, Balcony (Atrium View;with Sofabed)

8.4 out of 10
Very good
(5 reviews)
  • 33 sq m
  • Sleeps 4
  • 1 Queen Bed

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

9.0 out of 10
Wonderful
(7 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking, Balcony (Atrium View)

9.2 out of 10
Wonderful
(11 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 Queen Bed, Non Smoking, Patio (Atrium View;with Sofabed)

9.0 out of 10
Wonderful
(8 reviews)
  • 33 sq m
  • Sleeps 4
  • 1 Queen Bed

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.0 out of 10
Very good
(12 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 Queen Bed, Non Smoking, Patio (Atrium View;with Sofabed)

7.2 out of 10
Good
(5 reviews)
  • 33 sq m
  • Sleeps 4
  • 1 Queen Bed

Suite, 1 King Bed, Non Smoking, Balcony (Atrium View;Separate Living Room)

9.0 out of 10
Wonderful
(8 reviews)
  • 33 sq m
  • Sleeps 4
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking, Patio (Atrium View)

9.2 out of 10
Wonderful
(7 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed, Non Smoking, Jetted Tub (Separate Living Room)

  • 33 sq m
  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Separate Living Room;with Sofabed)

  • Sleeps 4

Suite-1 King Bed, Non-Smoking, Sofabed, Balcony, Atrium View, Separate Living Room, Microwave And Refrigerator

  • Sleeps 4

1 Queen Bed, Non-Smoking, Small Room, Patio, Microwave And Refrigerator

  • Sleeps 2

Suite-2 Queen Beds, Non-Smoking, Sofabed, Separate Living Room, Work Desk, Microwave And Refrigerator, Wi-Fi

  • Sleeps 6

Suite-1 Queen Bed, Non-Smoking, Larger Room, Murphy Bed Only, Sofabed, Microwave And Refrigerator, Wi-Fi

  • Sleeps 4

Suite-1 Queen Bed, Non-Smoking, Sofabed, Patio, Atrium View, Microwave And Refrigerator, Wi-Fi

  • Sleeps 4

2 Queen Beds, Non-Smoking, Balcony, Atrium View, Microwave And Refrigerator, Separate Shower, Bathtub

  • Sleeps 4

2 Queen Beds, Non-Smoking, West Wing, Patio, Atrium View, Microwave And Refrigerator, Wi-Fi

  • Sleeps 4

Suite-1 Queen Bed, Non-Smoking, Sofabed, Balcony, Atrium View, Microwave And Refrigerator, Wi-Fi

  • Sleeps 4

Accessible-2 Queen, Mobility Accessible, Roll In Shower, Work Desk, Microwave And Refrigerator, Wi-Fi, Non-Smoking

  • Sleeps 4

2 Queen Beds, Non-Smoking, South Wing, Work Desk, Microwave And Refrigerator, Wi-Fi

  • Sleeps 4

1 King Bed, Non-Smoking, North Wing, One Person Jetted Tub, Microwave And Refrigerator, Wi-Fi, Separate Shower

  • Sleeps 2

Suite-1 Queen Bed, Non-Smoking, Sofabed, One Person Jetted Tub, Patio, Atrium View, Microwave And Refrigerator

  • Sleeps 4

1 King Bed, Non-Smoking, Sofabed, Work Desk, Microwave And Refrigerator

  • Sleeps 4

2 Queen Beds, Non-Smoking, West Wing, Work Desk, Microwave And Refrigerator, Wi-Fi

  • Sleeps 4

Suite-1 King Bed, Non-Smoking, Two Person Jetted Tub, Separate Living Room, Microwave And Refrigerator, Separate Shower, One And A Half Bathrooms

  • Sleeps 4

Suite-1 Queen Bed, Non-Smoking, Sofabed, One Person Jetted Tub, Balcony, Atrium View, Microwave And Refrigerator

  • Sleeps 4

2 Queen Beds, Non-Smoking, West Wing, Balcony, Atrium View, Microwave And Refrigerator, Wi-Fi

  • Sleeps 4

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About this property

Best Western Plus Lamplighter Inn & Conference Centre

Suburban hotel with fitness centre and 24-hour business centre
Along with an indoor pool, this smoke-free hotel has a restaurant and a fitness centre. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a 24-hour business centre and Access to hot tub are on-site.
Best Western Plus Lamplighter Inn & Conference Centre offers 172 accommodations with a safe and coffee/tea makers. Beds feature premium bedding. Televisions come with cable channels and pay-per-view films. Rooms have partially open bathrooms. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and microwaves can be requested.

An indoor pool and Access to hot tub are on site. Other recreational amenities include a waterslide and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Best Western Plus Lamplighter Inn & Conference Centre's great location gets high marks from our customers. During your stay, you're just a quick walk from Parkwood Hospital. Features include free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Splash around at the waterslide or swim in the indoor pool
  • Services include a concierge, a porter and luggage storage
  • On-site recreation includes a gym
  • Guests like the restaurant and room service
  • 6 minutes by car from Budweiser Gardens and 10 minutes from University of Western Ontario
As a guest of Best Western Plus Lamplighter Inn & Conference Centre, you'll find an indoor pool, a waterslide, Access to hot tub, and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre and meeting rooms. Event space at this hotel measures 19999 square feet (1858 square metres) and includes conference space. A vending machine, an arcade/games room, and a garden are also featured at the family-friendly Best Western Plus Lamplighter Inn & Conference Centre. Self parking is free.

This London hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 7:00 AM to 9:00 AM.
Shellys Tap and Grill – This restaurant serves breakfast, lunch, dinner and light fare. Guests can enjoy drinks at the bar. A children's menu is available.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 9:00 AM for a fee: CAD 5 to 30 for adults and CAD 5 to 30 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Shellys Tap and Grill

Things to do

  • Arcade/game room
  • Gym
  • Hot tub
  • Indoor pool
  • TV in common areas
  • Waterslide

Family friendly

  • Arcade/game room
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Microwave on request
  • Rollaway/extra bed (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Business services

  • 19,999 square feet of conference space
  • 24-hour business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Thin carpet in room
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 3 floors
  • Ballroom
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch TV with cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave on request
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 20.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 200 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately CAD 5 to 30 for adults and CAD 5 to 30 for children
  • Rollaway beds are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a smoke detector and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

BEST WESTERN Lamplighter Inn
BEST WESTERN PLUS Lamplighter
BEST WESTERN PLUS Lamplighter Inn
BEST WESTERN PLUS Lamplighter Inn London
BEST WESTERN PLUS Lamplighter London
Best Western Lamplighter Hotel
Best Western Plus Lamplighter Inn Conference Centre
Plus Lamplighter & Conference
Best Western Plus Lamplighter Inn & Conference Centre Hotel
Best Western Plus Lamplighter Inn & Conference Centre London

Best Western Plus Lamplighter Inn & Conference Centre Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 921 out of 1518 reviews
Rating 8 - Good. 370 out of 1518 reviews
Rating 6 - Okay. 135 out of 1518 reviews
Rating 4 - Poor. 50 out of 1518 reviews
Rating 2 - Terrible. 42 out of 1518 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Jacquelyn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good on site restaurant

The check in staff were great and we ate dinner in the on site restaurant which was very nice. Its rare these days that a mid range hotel has an on site family restaurant that serves all meals. They also offered room service. Maybe because its also a conference centre. The only disappointment was that the bathroom didn't have a bath tub and the room door opened right into the the bedroom and the vanity area was right next to the door and also included the coffee maker, coffee etc so it was a bit tight in that area.
Stayed 1 night in Sep 2025

10/10 Excellent

Robert

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property.
Stayed 2 nights in Aug 2025

10/10 Excellent

margaret

Stayed 1 night in Sep 2025

10/10 Excellent

Sara

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

London, ON Sept. 1-4, 2025

Excellent stay with one exception….Wi-Fi did not work well but realize rooms were renovated so maybe an adjustment for Wi-Fi needs to be performed. Other than that no complaints at all.
Stayed 1 night in Sep 2025

8/10 Good

Mitchell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and quiet. Nice room, friendly, helpful staff. Great breakfast. I would stay there again but would like to see better wifi. YouTube videos were buffering badly.
Stayed 1 night in Sep 2025

8/10 Good

Peter

Travelled with family
Liked: Amenities
Rooms are old. Everything seemed clean. We had to fix our toilet as soon as we got in the room. The pool section is worth it all. Great price.
Stayed 1 night in Aug 2025

10/10 Excellent

Stephanie

Stayed 1 night in Aug 2025

2/10 Terrible

Tian

Liked: Cleanliness
Disliked: Staff & service
Very bad experience. Never had a hotel holding a party or conference until 2am! When we checked in, the staff didn’t Our room was arranged very close to the conference's room. The loud music kept whole night.
Stayed 1 night in Aug 2025

4/10 Poor

Rania

Disliked: Property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Monika

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice family friendly vacation spot!
Stayed 1 night in Aug 2025

8/10 Good

Steve

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

8/10 Good

Danielle

Travelled with family
Liked: Property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Roxanne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
family friendly gym coolest pool ac fridge microwave
Stayed 2 nights in Aug 2025

4/10 Poor

Kayla

Travelled with family
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness, staff & service
The overall atmosphere is nice and family friendly. The pool area is lovely when the various kids let you get in the hot tub. Some as young as toddlers were in the tub and only 7 allowed at once though I saw up to 10. My son did like the water slide and the kids that ran it were responsible. We were there 3 nights mon-thur. Tuesday went by and we had no housekeeping done, we gave them the benefit of the doubt and let another day go by just re-used towels. On Wednesday, we made sure to be out all day so that they were able to have time to clean. We got back and still around 430pm there was no housekeeping taking place. We went downstairs to the front desk to ask the policy who then told us you need to request housekeeping. That is news to me as I've been before and never once requested it, and in fact the QR code in the hotel room with the services listed says you need to request to not have housekeeping service for the length of your stay. Anyway, the front desk had to bring us towels, coffee and cups. Though they brought the items, the rooms garbages were full, we had a pile of towels and none of that was attended to. Very dissatisfied with the service this time.
Stayed 3 nights in Aug 2025

10/10 Excellent

Shango

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kids had a great time. Room was very clean and comfortable. Staff was very friendly.
Stayed 3 nights in Aug 2025

10/10 Excellent

Miranda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

8/10 Good

Sheila

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Danielle

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They gave us an updated room. Was nice and clean and new.
Stayed 1 night in Aug 2025

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great. Pool is amazing.
Stayed 3 nights in Aug 2025

10/10 Excellent

Thomas

Stayed 1 night in Aug 2025

10/10 Excellent

Cody

Stayed 2 nights in Jul 2025

8/10 Good

victoria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Rosslyn

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay with kids, they loved the pool and arcade! Great location to get to tons of fun stuff too.
Stayed 2 nights in Aug 2025

8/10 Good

Angela

Stayed 1 night in Aug 2025

6/10 Okay

Serena

Travelled with partner
Liked: Cleanliness
The property was nice. The disappointment was that when we wanted to use the hot tub and pool it was extremely busy with families. The hot tub has a note about kids in it but parents let them in and it was crowded and not enjoyable. Later there were kids running down the hallway at 11-1130 pm, with no parent supervision. Was going for wedding anniversary over night .
Stayed 1 night in Aug 2025