Georgian hotel in London with a 24-hour front desk
Along with concierge services, this smoke-free hotel has a 24-hour front desk and express check-in. WiFi in public areas is free. Additionally, express check-out, tour/ticket assistance and a hair salon are on-site.
Chester Hotel offers 20 accommodations with coffee/tea makers and free toiletries. Each accommodation is individually decorated. Memory foam beds feature premium bedding. 40-inch LED televisions come with digital channels.
Bathrooms include a shower. Guests can surf the web using complimentary wireless Internet access. An iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Chester Hotel's great location gets high marks from our customers. During your stay, you're just a quick walk from Victoria Station Travel Information Centre. You'll find features such as free WiFi in public areas and concierge services.
Free WiFi
Services include a concierge, tour or ticket assistance and luggage storage
On-site recreation includes bicycles to rent and a playground
Guests speak favourably about the helpful staff and the area's walkability
7 minutes by foot from Victoria Station Travel Information Centre and a 3-minute drive from Hyde Park
As a guest of Chester Hotel, you'll find a vending machine, multilingual staff, and tour/ticket assistance. WiFi is free in public spaces. Chester Hotel also features concierge services, express check-in, and express check-out.
Check-in start time: 3:00 PM; check-in end time: anytime
Express check-in available
Minimum check-in age - 18
Check-out
Check-out before 11:00 AM
Express check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Guests planning to arrive outside of normal check-in hours must contact this property in advance to arrange check-in.
Access methods
Staffed front desk
Pets
No pets allowed
Children and extra beds
Children are welcome.
Kids stay free! Children 8 years old and younger stay free when using existing bedding.
Cots (infant beds) are not available.
Payment types at the property
Important information
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts major credit cards, debit cards and mobile payments; cash is not accepted
Mobile payment options include: Apple Pay and Tap & Go
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
We should mention
Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
Children aged 8 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
Property is also known as
Chester Hotel London
Hotel Chester London
London Chester Hotel
Chester Hotel London, England
Chester Hotel Victoria
Chester Victoria
The Chester Hotel
Chester Hotel Hotel
Chester Hotel London
Chester Hotel Victoria
Chester Hotel Reviews
Reviews
6.2
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 171 out of 1003 reviews
10 - Excellent
171
Rating 8 - Good. 271 out of 1003 reviews
8 - Good
271
Rating 6 - Okay. 217 out of 1003 reviews
6 - Okay
217
Rating 4 - Poor. 157 out of 1003 reviews
4 - Poor
157
Rating 2 - Terrible. 187 out of 1003 reviews
2 - Terrible
187
6.2/10
Cleanliness
6.6/10
Staff & service
5.8/10
Amenities
5.8/10
Property conditions & facilities
6.4/10
Eco-friendliness
Reviews
4/10 Poor
Kelly
Travelled with family
5 Apr 2025
Liked: Cleanliness
Disliked: Property conditions & facilities
Its not like in the photos was a bit shocked, it needs updating. My room was nothing like in the picture only good thing was the bathroom had been updated and was fine but was small.my window had to be slammed to beable to close it and there was some holes in window frame, our room was at front of hotel onto the street and could hear the noise from outside.walls in my room was dirty and carpet didn't fit to end of room was a gap, beds was comfortable but only 1 pillow each. Walls are thin and doors you can hear other people coming up stairs to their room and them in their room laughing. The best thing about this hotel is the location cant moan about that it has lots of cafes,supermarkets near by and victoria station is about 10 minute walk,this hotel is more for the location.
Booked in at 6pm, TV didn't work, the guy came in with a separate remote and couldn't get it to work. Then told us it's an aerial problem and they will need an engineer, I said it just needs an auto tune but was ignored. We had to wait in and couldn't go and get any dinner as he was in and out playing around with the telly. At 8pm after threatening to leave and get a refund he auto tuned the telly and got it working, we were then able to go get dinner.
The air con is a fan that you can't take off rotation and a window that doesn't seal properly.
There was a mouse trap, not the spring version but the version you bait with poison under our daughters bed which she showed us and asked what it was.
The bathroom is tiny, to sit on the loo, I couldn't put my legs together as the wall was that close to the toilet.
All in all, a horrendous stay.
Very good for the price bracket in my opinion. I stay in ‘budget’ hotels 2-3 nights per week for work, and this is about the best for price I have found so far!
Does it feel like the Ritz; No
Is it priced as the Ritz; No
Would I stay again; Definitely!!!
Nigel
Stayed 3 nights in Feb 2025
10/10 Excellent
Juan Carlos
Travelled with family
9 Feb 2025
Liked: Staff & service
Disliked: Cleanliness
Juan Carlos
Stayed 2 nights in Feb 2025
8/10 Good
Polly
Business traveller
7 Feb 2025
Liked: Cleanliness, staff & service, room comfort
Small but clean and comfortable
Basic but clean. Bed comfortable. I stayed in the single en-suite. It was a very small room but you get what you pay for. Had everything it needed, hot powerful shower, no leaks, and all very clean and actually had a small double in the room. Bit noisy when people go up the stairs right outside your room. But as I said, can’t complain when you are paying less than £60 for central London.
Whilst my room was small, which I knew when I booked, this hotel was decent for me to stay for a night.
I will admit the walls are rather thin and I could hear the couple down the hall…how do I put this…copulating rather loudly.
The staff was friendly enough and check in was quite prompt.
They put me in a room which was downstairs, then down another set of stairs and then the room was smaller than a single size bed, and there was a gap and then a further step down, I know it was cheap but I was wondering if some psycho was trying to hide me in the dungeon - I left I didn’t even stay-I should have taken pics- I simply can’t tell you how awful it was- I was nervous
Lewis
Stayed 1 night in Jan 2025
2/10 Terrible
Robert
12 Jan 2025
Robert
Stayed 2 nights in Jan 2025
6/10 Okay
Peter
Travelled with group
9 Jan 2025
Liked: Cleanliness
Hotel is located close to many London attractions.
We stayed in triple room with private bathroom.
The room a bit smaller and each guest only receives only one towel, there was no bathroom foot mat provided to us.
Staff was helpful and accommodating