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Crown and Sceptre

2.0 star property

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Front of property
Property video
Blackout curtains, iron/ironing board, free WiFi
Blackout curtains, iron/ironing board, free WiFi
Bathroom

Reviews

7.4 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Housekeeping

Explore the area

View in a map
Holland Rd, London, England, W14 8BA
  • Place, Kensington High Street
    ‪2 min walk‬
  • Place, Olympia Events
    ‪5 min walk‬
  • Place, Holland Park
    ‪6 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪47 min drive‬

Room options

View all photos for Superior Double Room

Blackout curtains, iron/ironing board, free WiFi

Superior Double Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Deluxe Double Room

Blackout curtains, iron/ironing board, free WiFi

Deluxe Double Room

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Double Room

Blackout curtains, iron/ironing board, free WiFi

Standard Double Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Superior Double Room

Blackout curtains, iron/ironing board, free WiFi

Superior Double Room

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Double Room

Blackout curtains, iron/ironing board, free WiFi

Superior Double Room

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

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About this property

Crown and Sceptre

This hotel features free Wi-Fi in public areas.
Crown and Sceptre offers 5 accommodations with an iron/ironing board and blackout curtains. This London hotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Housekeeping is provided on a daily basis.
During your stay at Crown and Sceptre, you're just a quick walk from Kensington High Street. Features include free WiFi in public areas.
  • Free Wi-Fi (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
  • Just a 3-minute walk from Kensington High Street and a 2-minute drive from Westfield London Shopping Centre
Public spaces have free WiFi.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Conveniences

  • Limited-hour front desk

Guest services

  • Housekeeping (daily)

Accessibility

  • No lift

Room amenities

Bedroom

  • Blackout drapes

More

  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:00 PM

Late check-in subject to availability

Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from noon - 10:00 PM

Front desk staffed during limited hours

If you are planning to arrive after 6:00 AM please contact the property in advance using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
The front desk at this property is open daily from noon - 10:00 PM.
Guests arriving after 6:00 AM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

Crown and Sceptre Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 12 out of 30 reviews
Rating 8 - Good. 6 out of 30 reviews
Rating 6 - Okay. 6 out of 30 reviews
Rating 4 - Poor. 3 out of 30 reviews
Rating 2 - Terrible. 3 out of 30 reviews

7.8/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.0/10

Property conditions & facilities

Reviews

6/10 Okay

Kim

Business traveller
Liked: Staff & service
Work in progress I understand, however, bathrooms need a remodel asap.
Stayed 1 night in Dec 2025

10/10 Excellent

Expedia

Liked: Cleanliness, staff & service, amenities
Lovely room in a great area of London. Check-in was easy and the staff were very friendly. We were advised that there was an event on at the pub downstairs and although it wasn't silent it didn't bother us at all and still much quieter than anywhere more central. Tube line only runs weekends but plenty of Overground and bus services nearby. Would definitely stay again and try the pub next time. Many thanks for a lovely weekend.
Stayed 1 night in Dec 2025

4/10 Poor

Allan

Room was a small box room no.10 it didn’t have any windows but did have a ac unit but that felt like it was blowing hot air into the room despite saying it was 10 degrees it was just circulating the same air around the room they did also provide a fan that sounds like it was about to take off and enter space and it probably made the room hotter rather than cooler If you just need to stay somewhere for the night there are plenty of other places I’d choose
Stayed 1 night in Dec 2025

6/10 Okay

Julia

Clean room but needs attention. The kitchen is closed and not many eating options close by. Tube station close by but limited service.
Stayed 3 nights in Dec 2025

10/10 Excellent

daniel

Liked: Cleanliness, staff & service, amenities
Staff make you feel so welcome
Stayed 1 night in Dec 2025

4/10 Poor

Antony

Stayed 2 nights in Dec 2025

10/10 Excellent

John

Stayed 1 night in Nov 2025

10/10 Excellent

David

Stayed 1 night in Nov 2025

2/10 Terrible

alan

Travelled with partner
Disliked: Staff & service, property conditions & facilities
Arrived at the location at 2.15pm, from over 100 miles away, to find the place clised with chairs all stacked up and letters stuffed in the door. Even though on the website they said we're open from 12 midday to 12 midnight. Tried to contact property but nothing then looked on website and said no accommodation available for your dates. By this time we only had just over 3 hours to get ready and be Royal Albert Hall for Remembrance show, so we managed to get another hotel just in time. However, later on we saw the property open when we were going out. So tried to explain our dilemma and was basically told unlucky, should have waited. Not the service I would expect and will also never use Expedia again.
Stayed 1 night in Nov 2025

10/10 Excellent

Michael, Corse lawn

Liked: Cleanliness, property conditions & facilities
Excellent
Stayed 1 night in Sep 2025

4/10 Poor

Joanne

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Good staff very friendly and bar and restaurant looked excellent. Rooms need urgent refurbishment as they are poor. Carpets with multiple stains. No WiFi whilst we stayed. No working tv. No water or glass to use taps. No tea/coffee facilities. Music until 12 midnight. Could be amazing as location is perfect for Olympia. Would go back if refurbed like bar.
Stayed 1 night in Oct 2025

2/10 Terrible

Susan

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No heat, loud disco downstairs, no TV and limited Internet. I've traveled many places, and I do think this was one of the worst places I've ever stayed. Tried to talk to the owner/manager, but he could never put his drink down long enough to care. Go to a real hotel and skip this place
Stayed 5 nights in Oct 2025

10/10 Excellent

Rosie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful, warm, welcoming manager
Stayed 1 night in Oct 2025

8/10 Good

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

kenneth

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff. Really kind and welcoming
Stayed 2 nights in Oct 2025

8/10 Good

Clinton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was beautiful, staff was great and very helpful!!
Stayed 3 nights in Oct 2025

8/10 Good

James

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean/Comfortable mattress/no coffee
Stayed 1 night in Sep 2025

8/10 Good

Marcelle

Liked: Cleanliness, staff & service
Staff were lovely and very helpful.
Stayed 3 nights in Sep 2025

6/10 Okay

em

Disliked: Cleanliness, amenities, property conditions & facilities
Overall it was average, very dirty windows. Cobwebs, dirty bugs etc. stains on walls. Where it’s above a pub it is insanely noisy until they close. So if you’re trying to get a good sleep this isn’t the place for you.
Stayed 2 nights in Sep 2025

10/10 Excellent

Derek

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The neighborhood and property were beautiful! We have never felt more welcomed and at home at a hotel before. Everything about our stay was amazing, from easy check in, lovely people who run it, who accommodated us in every way possible, to artsy aesthetic. We loved getting to stay at a hotel that is so community centric, who want to bring artists and musicians together in one beautiful place. Looking forward to staying there again, thank you Sonia!
Stayed 3 nights in Sep 2025

10/10 Excellent

Gracie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New owners were super sweet and great hosts! Great customer service at the restaurant and lovely bnb staff. Area was great with lots to do :) Rooms were clean! Enjoyed the dj night at the pub part below.
Stayed 2 nights in Sep 2025

8/10 Good

Claire

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Rachel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

6/10 Okay

Edward

Business traveller
Stayed 2 nights in Sep 2025

2/10 Terrible

Estrella

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Property was hard to contact and access. Not suitable if you have luggage of any kind. Room was dirty and falsely advertised. WiFi does not work in room and tv was not connected to anything. It was loud outside and in the pub below until 1am. Screaming outside at 3am and there are hardly any places to eat nearby or in the pub. Facility owners were nice but the stay itself was terrible.
Stayed 1 night in Sep 2025