Crowne Plaza London - Kings Cross by IHG

4.0 star property

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Photo gallery for Crowne Plaza London - Kings Cross by IHG

Restaurant
Reception
Exterior
Bar (on property)
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Parking available

Explore the area

View in a map
1 Kings Cross Road, London, England, WC1X 9HX
  • Place, City, University of London
    ‪7 min walk‬
  • Place, Russell Square
    ‪15 min walk‬
  • Place, The British Museum
    ‪4 min drive‬
  • Airport, London (LHR-Heathrow)
    ‪75 min drive‬

Room options

Premium Room, 1 Double Bed

9.0 out of 10
Wonderful
(21 reviews)
  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

Premium Room, 1 Queen Bed with Sofa bed

8.0 out of 10
Very good
(46 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free Wi-Fi

Standard Room

8.8 out of 10
Excellent
(15 reviews)
  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed
  • Free Wi-Fi

Premium Room, 2 Double Beds

8.6 out of 10
Excellent
(132 reviews)
  • 14 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

Standard Room, 1 Double Bed

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

Standard Room, 1 Queen Bed

9.0 out of 10
Wonderful
(16 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

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About this property

Crowne Plaza London - Kings Cross by IHG

This smoke-free hotel features a restaurant, a fitness centre and a bar/lounge. WiFi in public areas is free. Other amenities include self parking, a business centre and concierge services.
Crowne Plaza London - Kings Cross by IHG offers 429 air-conditioned accommodations with a safe and free newspapers. A pillow menu is available. Flat-screen televisions come with satellite channels. Bathrooms include baths or showers, bathrobes, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Crowne Plaza London - Kings Cross by IHG. During your stay, you'll be within walking distance of Russell Square. Features include free WiFi in public areas, plus a restaurant and a gym.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • To-go breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the breakfast
  • 14 minutes by foot from Russell Square and a 4-minute drive from St. Paul's Cathedral
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and meeting rooms.

Public spaces have free WiFi. A fitness centre, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Crowne Plaza London - Kings Cross by IHG. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star London hotel is smoke free.

For a fee, guests can enjoy to-go breakfast on weekdays from 6:30 AM to 10:30 AM and at the weekend from 7:00 AM to 11:00 AM.
Bloom – On-site restaurant.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (GBP 32.50 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Breakfast to-go available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 25 for adults and GBP 10 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Bloom

Things to do

  • Gym

Family friendly

  • In-room cot

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 8 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: GBP 50
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: GBP 50

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: from approximately GBP 25.00 for adults and from GBP 10.00 for children
  • Self-parking fee: GBP 32.50 per day
  • Early check-in fee: GBP 50 (subject to availability)
  • Late check-out fee: GBP 50 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Holiday Inn Bloomsbury Hotel London-Kings Cross
Holiday Inn London-Kings Cross
Holiday Inn London-Kings Cross Bloomsbury
London-Kings Cross Bloomsbury
London-Kings Cross Bloomsbury Holiday Inn
London-Kings Cross Holiday Inn
Holiday Inn London-Kings Cross Bloomsbury Hotel
Holiday Inn Cross Bloomsbury Hotel
Holiday Inn Cross Bloomsbury
Crowne Plaza London Kings Cross Hotel
Crowne Plaza Kings Cross Hotel
Crowne Plaza London Kings Cross
Crowne Plaza Kings Cross
Crowne Plaza London Kings Cross
Crowne Plaza London Kings Cross an IHG Hotel
Crowne Plaza London - Kings Cross by IHG Hotel
Crowne Plaza London - Kings Cross by IHG London
Crowne Plaza London - Kings Cross by IHG Hotel London

Crowne Plaza London - Kings Cross by IHG Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 498 out of 1030 reviews
Rating 8 - Good. 324 out of 1030 reviews
Rating 6 - Okay. 140 out of 1030 reviews
Rating 4 - Poor. 42 out of 1030 reviews
Rating 2 - Terrible. 26 out of 1030 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

Reviews

4/10 Poor

Thomas

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Didn’t feel comfortable at this hotel
Stayed 1 night in Feb 2026

4/10 Poor

Paul

Travelled with partner
Disliked: Property conditions & facilities
Stayed for two nights the AC was stuck on heat on the first night resulting in a dreadful sleep. They moved us rooms but no genuine apology for the 1st night. Disappointed
Stayed 2 nights in Feb 2026

8/10 Good

Glenn

Travelled with family
Liked: Cleanliness, staff & service, amenities
Clean room, good location
Stayed 2 nights in Feb 2026

10/10 Excellent

Samuel

Stayed 2 nights in Feb 2026

10/10 Excellent

Trevor, Cheltenham

Liked: Cleanliness, amenities, property conditions & facilities
Clean quiet room and tasty breakfast. All good.
Stayed 1 night in Feb 2026

6/10 Okay

Terence

Business traveller
Liked: Cleanliness, staff & service
The location is in newly developed area of King’s Cross and is very modern. Bar food is average at best and we had to go out to eat better. I ordered a lamb kofta meal (cost 39£ ) on the 3 rd day of our stay and I could not eat this meal, at best it resembled something that was found behind an oven with salad heading south and cold chips, after waiting 25 mins. We have stayed in many Crowne plazas and the bar food here needs significant review towards improvement . We reported our concern twice and no offer of refund. Otherwise the staff here were super friendly and helpful. We won’t be back here again.
Stayed 3 nights in Feb 2026

10/10 Excellent

Lisa

Liked: Cleanliness, amenities, property conditions & facilities
Everything was excellent. Very clean. Everyone was very friendly. Breakfast was delicious. This was our 3rd stay. Highly recommend!
Stayed 4 nights in Feb 2026

10/10 Excellent

michele, dover

Travelled with family
Liked: Cleanliness, property conditions & facilities
The hotel was lovely. The location was perfect. I am currently on a scooter and the handicap facilities were quite good. I was able to move about. The breakfast was excellent. My only advice is to go early.
Stayed 5 nights in Feb 2026

10/10 Excellent

Jessica

Stayed 1 night in Feb 2026

6/10 Okay

Stefan

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
Rooms were fairly shabby. High usage and it shows.
Stayed 3 nights in Feb 2026

8/10 Good

Christine

Liked: Cleanliness, staff & service, amenities
Fantastic room, but since we stayed over new year there was a queue for breakfast both days. However, there was enough food when we got a table. Also had to take stairs due to amount of people. It was unfortunate that 1 lift was out of action over such a busy period. Staff were friendly though.
Stayed 2 nights in Dec 2025

8/10 Good

Mel

Nicehotel
Stayed 2 nights in Feb 2026

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities
Nice room helpful staff. Thanjs
Stayed 1 night in Feb 2026

10/10 Excellent

Matthew

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Exceptionally clean . Comfortable room . Helpful staff . Breakfast was very nice . Extremely enjoyable stay
Stayed 1 night in Feb 2026

10/10 Excellent

Lee

Travelled with partner
Liked: Cleanliness, amenities
Room was nice and spacious. Food and drinks were reasonably priced for london hotel
Stayed 2 nights in Jan 2026

6/10 Okay

Sibongile

Digitalise aircon
Stayed 1 night in Feb 2026

8/10 Good

Scott

Stayed 1 night in Jan 2026

6/10 Okay

A J

Liked: Cleanliness
When sharing as a family of 4, two double beds is less than ideal. Needs updating with single beds as well as a double. Our room was nice but it needed some TLC in areas.
Stayed 1 night in Feb 2026

10/10 Excellent

Nicolas Pineda

Stayed 1 night in Feb 2026

4/10 Poor

Steven

Stayed 1 night in Jan 2026

2/10 Terrible

Paul

Stayed 4 nights in Feb 2026

10/10 Excellent

Ryan

Stayed 1 night in Jan 2026

8/10 Good

yanyun

Stayed 1 night in Feb 2026

10/10 Excellent

Ronan

Stayed 1 night in Jan 2026

8/10 Good

Shachar

Business traveller
Liked: Cleanliness, staff & service, amenities
Clean room, excellent breakfast.
Stayed 5 nights in Nov 2025