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Crowne Plaza London - Kings Cross by IHG

4.0 star property

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Photo gallery for Crowne Plaza London - Kings Cross by IHG

Exterior
Bar (on property)
Exterior
Exterior
Bar (on property)

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Parking available

Explore the area

View in a map
1 Kings Cross Road, London, England, WC1X 9HX
  • Place, City, University of London
    ‪7 min walk‬
  • Place, Russell Square
    ‪13 min walk‬
  • Place, The British Museum
    ‪17 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪49 min drive‬

Room options

View all photos for Premium Room, 1 Double Bed

In-room safe, desk, iron/ironing board, free cots/infant beds

Premium Room, 1 Double Bed

9.0 out of 10
Wonderful
(19 reviews)
  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Room, 1 Queen Bed with Sofa bed

In-room safe, desk, iron/ironing board, free cots/infant beds

Premium Room, 1 Queen Bed with Sofa bed

8.0 out of 10
Very good
(40 reviews)
  • 15 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Standard Room

Standard Room | Room amenity

Standard Room

8.8 out of 10
Excellent
(14 reviews)
  • 14 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Premium Room, 2 Double Beds

In-room safe, desk, iron/ironing board, free cots/infant beds

Premium Room, 2 Double Beds

8.6 out of 10
Excellent
(115 reviews)
  • 14 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Double Bed

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room, 1 Double Bed

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Queen Bed

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room, 1 Queen Bed

9.0 out of 10
Wonderful
(12 reviews)
  • Sleeps 2
  • 1 Queen Bed

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About this property

Crowne Plaza London - Kings Cross by IHG

Hotel with a restaurant, near The British Museum
This smoke-free hotel features a restaurant, a fitness centre and a bar/lounge. WiFi in public areas is free. Other amenities include self parking, a business centre and concierge services.
Crowne Plaza London - Kings Cross by IHG offers 429 air-conditioned accommodations with a safe and free newspapers. A pillow menu is available. Flat-screen televisions come with satellite channels. Bathrooms include baths or showers, bathrobes, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Crowne Plaza London - Kings Cross by IHG. During your stay, you'll be within walking distance of The British Museum. Features include free WiFi in public areas, plus a restaurant and a gym.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • To-go breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Guests have great things to say about the breakfast and the clean guestrooms
  • 14 minutes by foot from Russell Square and a 4-minute drive from St. Paul's Cathedral
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and meeting rooms.

Public spaces have free WiFi. A fitness centre, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Crowne Plaza London - Kings Cross by IHG. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star London hotel is smoke free.

For a fee, guests can enjoy to-go breakfast on weekdays from 6:30 AM to 10:30 AM and at the weekend from 7:00 AM to 11:00 AM.
Bloom – On-site restaurant.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (GBP 32.50 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Breakfast to-go available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 25 for adults and GBP 10 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Bloom

Things to do

  • Gym

Family friendly

  • In-room cot

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 8 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: GBP 50
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: GBP 50

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: from approximately GBP 25.00 for adults and from GBP 10.00 for children
  • Self-parking fee: GBP 32.50 per day
  • Early check-in fee: GBP 50 (subject to availability)
  • Late check-out fee: GBP 50 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Holiday Inn Bloomsbury Hotel London-Kings Cross
Holiday Inn London-Kings Cross
Holiday Inn London-Kings Cross Bloomsbury
London-Kings Cross Bloomsbury
London-Kings Cross Bloomsbury Holiday Inn
London-Kings Cross Holiday Inn
Holiday Inn London-Kings Cross Bloomsbury Hotel
Holiday Inn Cross Bloomsbury Hotel
Holiday Inn Cross Bloomsbury
Crowne Plaza London Kings Cross Hotel
Crowne Plaza Kings Cross Hotel
Crowne Plaza London Kings Cross
Crowne Plaza Kings Cross
Crowne Plaza London Kings Cross
Crowne Plaza London Kings Cross an IHG Hotel
Crowne Plaza London - Kings Cross by IHG Hotel
Crowne Plaza London - Kings Cross by IHG London
Crowne Plaza London - Kings Cross by IHG Hotel London

Crowne Plaza London - Kings Cross by IHG Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 471 out of 1007 reviews
Rating 8 - Good. 314 out of 1007 reviews
Rating 6 - Okay. 150 out of 1007 reviews
Rating 4 - Poor. 42 out of 1007 reviews
Rating 2 - Terrible. 30 out of 1007 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

4/10 Poor

Martin

Disliked: Cleanliness, staff & service, property conditions & facilities
-
Stayed 2 nights in Sep 2025

10/10 Excellent

SARAH

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed as a family of 4 with 2 older children age 14 and 12 and couldnt fault the cleanliness and room quality for a 2 night stay. Plenty of breakfast choice, central location , good pub opposite. so much choice when looking - 10 min walk to russell square station so would highly recommend for the very reasonable price !!
Stayed 2 nights in Sep 2025

10/10 Excellent

Uruz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spacious room .. good service
Stayed 3 nights in Sep 2025

10/10 Excellent

Gordon

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay. Helpful staff.
Stayed 1 night in Sep 2025

10/10 Excellent

Owain

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was lovely but upon check-in, they had no note of us on the booking. Eventually fixed, but was very unnerving
Stayed 1 night in Sep 2025

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Nishit Kumar

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great customer focus staff with attention to details and helping attitude. Superb Breakfast.
Stayed 3 nights in Sep 2025

10/10 Excellent

Brian, Vancouver

Stayed 1 night in Sep 2025

10/10 Excellent

Lei

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

6/10 Okay

Mark

Business traveller
V average
Stayed 2 nights in Sep 2025

10/10 Excellent

Hannah

Stayed 1 night in Sep 2025

6/10 Okay

Timothy

Liked: Staff & service
Stayed 2 nights in Sep 2025

8/10 Good

Sarah Jayne Nichole

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff at check-in. The room was ready before 3 pm, which we appreciated after a long journey. The room was clean and the bed was comfy. Breakfast was ok, but the scarmbled egg was cold. Good variety of food and fruit juice was nice. Seated quickly despite it being peak time for breakfast. Further than I thought to Kings Cross tube, a good 15/ 20 minute walk. Would probably stay there again though.
Stayed 1 night in Sep 2025

8/10 Good

Candice

Travelled with family
Liked: Staff & service, room comfort
Breakfast was great! We had dinner one night which was really good Service was flawless Unfortunately our shower kept flooding which they came and fixed
Stayed 3 nights in Sep 2025

10/10 Excellent

Tamara

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Denise, Floresville

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and polite. They were helpful when asking about dining options near hotel.
Stayed 1 night in Sep 2025

10/10 Excellent

Vijay Kumar, London

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel for short or long stay. IHG brand says it all
Stayed 2 nights in Aug 2025

6/10 Okay

Jamie

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort

Good but slow

The stay itself was fine. I had parking, and the room was ready when I arrived. However, each time we had to queue at reception, it took a long time. I don’t blame the lovely staff, as they spend most of their time waiting and staring at the screens. I think this is due to old or poor internal software systems. Each guest checking in or making an inquiry was waiting because of the slow systems.
Stayed 1 night in Sep 2025

2/10 Terrible

Gopalan

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible terrible terrible.....Here were my issues power went off on day 1. there is no backup generator. We had travelled from overseas with jet lag and no sleep possible since there was no power. There is no one available to service it even. This is only in one wing so it was an issue with the hotel electricity. The room was infested with spider. There was chewing gum stuck in teh sink. The bathroom ceiling was leaking. DO NOT BOOK THIS HOTEL
chewing gum
leaking ceiling
spider in the room
Stayed 4 nights in Aug 2025

4/10 Poor

SIMON

Travelled with group
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Checkin was terrible .long queue . Got there at 3 only 1 room available out of 2 . Aircon didn’t work properly . Stayed in a Crowne Plaza at Stratford week before was excellent . The London one was nothing like the Stratford one . For £200.00 per room per night this was terrible value for money . Never stay there again
Stayed 1 night in Sep 2025

10/10 Excellent

Maria

Travelled with partner
Liked: Cleanliness, staff & service
Upgraded room
Stayed 1 night in Sep 2025

2/10 Terrible

Paul

Stayed 1 night in Sep 2025

6/10 Okay

lorraine

Travelled with partner
Liked: Cleanliness
Too hot. Difficult to sleep.
Stayed 3 nights in Sep 2025

10/10 Excellent

Zalika

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

8/10 Good

Barbara

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Noisy latecomers next door!

Very nice hotel overall. Good breakfast. Comfortable and very clean room. Only disappointment, but impactful, room had an adjoining door to another and conversations and general noise woke us up at 1.30 in the morning. We would have appreciated being asked if we minded before being allocated the room.
Stayed 1 night in Sep 2025