24 Jul 2023 by Crystal
Thank you for your feedback
21 Apr 2023 by Crystal
Thank you for your feedback
3 Jan 2023 by Marcel
Dear Scott,Thank you for choosing Grand Royale London Hyde park for your stay in London.In regard to room size, I would like to assure you that we do have different room categories available, and it would be a pleasure for me to personally assist you with choosing a room suitable for your needs on your next visit for a much better experience. Kind Regards, Marcel Gusita Front Office Supervisor
12 Oct 2022 by Crystal
Dear Chris , Thank you for your lovely review! I am pleased to hear that you did enjoy your stay and the friendliness and attentiveness of the team contributed to that. I do hope that you would be coming back to stay with us in the not-too-distant future and I would have the pleasure of personally welcoming you back and overlook your entire stay for another pleasant experience. Kind Regards, Crystal Reception Team
24 Apr 2024 by Marcel
Dear Denise,Thank you for taking the time to share your feedback! I am pleased to hear that the hotel location contributed positively to your overall stay. On the other hand, please accept my sincere apologies about your unpleasant experience due to the room provided. Had we only known about your discomfort during your stay, we could have easily resolved the issue by providing a different room suitable for your needs. I do hope that I would have the pleasure of welcoming you back again in the not too distant future and overlook your entire stay for a much better experience. Kind Regards, Marcel Gusita Duty Manager
9 Apr 2024 by Marcel
Dear Barbara,Thank you for taking the time to share your feedback! I am pleased to hear that the friendliness of the staff contributed positively to your overall stay. On the other hand, please accept my sincere apologies about your unpleasant experience due to the room provided. Had we only known about your discomfort during your stay, we could have easily resolved the issue by providing a different room suitable for your needs. I do hope that I would have the pleasure of welcoming you back again in the not too distant future and overlook your entire stay for a much better experience. Kind Regards, Marcel Gusita Duty Manager
22 Mar 2024 by .
Thanks for staying with us. We appreciate your feedback!
14 Jun 2023 by Marcel
, Thank you for your feedback! I am pleased to hear that the favourable location of the hotel contributed positively to your overall stay. In regard to room size, I would like to assure you that we do have different room categories available, and it would be a pleasure for me to personally assist you with choosing a room suitable for your needs on your next visit for a much better experience. Kind Regards, Marcel Gusita Front Office Supervisor
26 Mar 2023 by Marcel
Dear Te Chuan,, Thank you for taking the time to share your feedback! I am really sorry to hear that your recent stay was not a pleasant one and I would cherish the opportunity to discuss your feedback in details.Kind Regards, Marcel Gusita Front Office Supervisor
10 Feb 2023 by Marcel
Dear Christian,Thank you for your lovely review! I am pleased to hear that you did enjoy your stay and the friendliness and attentiveness of the team contributed to that. I do hope that you would be coming back to stay with us in the not-too-distant future and I would have the pleasure of personally welcoming you back and overlook your entire stay for another pleasant experience. Kind Regards, Marcel Gusita Front Office Supervisor
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and a meeting room. Public spaces have free WiFi and wired Internet. The business-friendly Grand Royale Hyde Park also features multilingual staff, complimentary newspapers in the lobby, and dry cleaning/laundry services. A shuttle from the hotel to the airport (available 24 hours) is available for a fee. This 4-star London hotel is smoke free.
Available in all rooms: Free WiFi , High-speed internet access
Available in some public areas: Free WiFi , Free wired internet
Grand Royale Hyde Park offers 189 accommodations with a safe and coffee/tea makers. 32-inch flat-screen televisions come with satellite channels. Bathrooms include baths or showers and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.
For a fee, guests can enjoy English breakfast on weekdays from 7:00 AM to 10:00 AM and at the weekend from 7:30 AM to 10:30 AM.
Grand Royale Hyde Park has a restaurant on site.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The credit/debit card used to book the Advance Purchase rate must be presented at the time of check-in. Guests who plan to pay for other guests' stay must contact the property in advance.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Contactless check-out is available.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.