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Grand Sapphire Hotel & Banqueting

Property class: 3

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Photo gallery for Grand Sapphire Hotel & Banqueting

The exterior of the Grand Sapphire hotel with a classical facade, columns, and a sign indicating it hosts weddings, banqueting, conferences, and events.
Creator video
A courtyard with a green wall, white decorative planters, and a table with a light fixture.
A luxurious bedroom with a large bed, ornate curtains, and a decorative ceiling.
A hotel room with a wooden desk, a large mirror, a wardrobe with hanging robes, and a door leading to a bathroom.

Reviews

7.8 out of 10
Good

Popular amenities

  • 24/7 front desk

Explore the area

View in a map
45 Imperial Way, Croydon, England, CR0 4RR
  • Place, Croydon Airport Visitor Centre
    ‪6 min walk‬
  • Place, Former Croydon Airport Terminal
    ‪12 min walk‬
  • Place, Waddon Leisure Centre
    ‪16 min walk‬
  • Airport, London (LGW-Gatwick)
    ‪39 min drive‬

Room options

View all photos for Single Room

A hotel room with a bed, a desk, a chair, a wardrobe, and a mirror.

Single Room

8.0 out of 10
Very good
(21 reviews)
  • Sleeps 1
  • 1 Single Bed

View all photos for Double Room, Ensuite

A neatly made bed with a patterned bedspread, two bedside lamps, and a decorative headboard.

Double Room, Ensuite

8.2 out of 10
Very good
(28 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Twin Room, Ensuite

A hotel room with two beds, a wooden desk, a chair, a wardrobe, and a bathroom with a shower and towel rack.

Twin Room, Ensuite

8.0 out of 10
Very good
(13 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Family Room, Ensuite

A hotel reception desk with a flat-screen TV, a coffee maker, cups, glasses, a phone, and a Grand Millennium brochure.

Family Room, Ensuite

7.6 out of 10
Good
(5 reviews)
  • 5 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Single Bed and 1 Double Bed

View all photos for Executive Double Room, Ensuite

A modern hotel room with a large bed, a sofa, a desk with a lamp, and a wardrobe.

Executive Double Room, Ensuite

  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Double Room, Ensuite (Executive)

A luxurious bedroom with a large bed, a chaise lounge, and ornate curtains.

Deluxe Double Room, Ensuite (Executive)

  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed
  • Free Wi-Fi

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About this property

Grand Sapphire Hotel & Banqueting

A 24-hour front desk, wedding services and free self-parking are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include multilingual staff assistance and a vending machine. Housekeeping is not available.
Grand Sapphire Hotel & Banqueting offers 40 accommodations. Cots/infant beds (complimentary) are also available.
At Grand Sapphire Hotel & Banqueting, you'll find features such as free WiFi in public areas and self-parking.
  • Free WiFi and wired Internet in some public areas
  • Free self-parking
  • Amenities include multilingual staff, a lift and a vending machine
  • 10.9 mi (17.6 km) from Westminster Bridge and 11 mi (17.8 km) from Chessington World of Adventures
Grand Sapphire Hotel & Banqueting offers its guests a vending machine, multilingual staff, and a lift. Public spaces have free WiFi and wired Internet. Self parking is free.

This 3-star Croydon hotel is smoke free.

Property amenities

Internet

  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free offsite parking
  • Free self parking on site
  • Limited on-site self parking

Family friendly

  • In-room cot

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Multilingual staff
  • No housekeeping service
  • Wedding services

Accessibility

  • Lift

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 9:00 PM
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Safety features at this property include a fire extinguisher
Front desk staff will greet guests on arrival at the property.

Property is also known as

Grand Sapphire Hotel Croydon
Grand Sapphire Croydon
Grand Sapphire
Grand Sapphire Hotel
Sapphire & Banqueting Croydon
Grand Sapphire Hotel & Banqueting Hotel
Grand Sapphire Hotel & Banqueting Croydon
Grand Sapphire Hotel & Banqueting Hotel Croydon

Grand Sapphire Hotel & Banqueting Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 380 out of 1002 reviews
Rating 8 - Good. 301 out of 1002 reviews
Rating 6 - Okay. 150 out of 1002 reviews
Rating 4 - Poor. 94 out of 1002 reviews
Rating 2 - Terrible. 77 out of 1002 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.8/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was very good all freshly cooked,it was basic but everything you needed was there
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant stay
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Asheesh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was great, convineint free parking
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very beautiful. Well maintained. And the staff is great.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Ruma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful experience, excellent parking facilities, staff members are helpful and attentive. Breakfast choices were okay. Only one thing
Stayed 1 night in May 2026
Verified review

8/10 Good

Kevin

Liked: Cleanliness, amenities, property conditions & facilities
On-site fairly secure Parking, Friendly Welcome at Reception, Clean Rooms, Hot Shower, Comfy Beds
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Judy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was great value for money and exceeded our expectations.
Stayed 1 night in Mar 2026
Verified review

6/10 Okay

Christopher

Liked: Cleanliness, staff & service
What I like:easy check in,free parking,coffee/tea facilities, What I don’t like: electrical issue,basic breakfast.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Astra

Liked: Cleanliness, staff & service, amenities
Amazing stay, amazing breakfast and amazing staff
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

James Seamus

Liked: Cleanliness, amenities, property conditions & facilities
Great value for money - staff very helpful - good breakfasts and evening meals
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Dave

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel stay I've ever had. Nothing was out of place.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Yifru

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and good service
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Debbie

Liked: Cleanliness, staff & service
Fast, friendly check in. Comfortable and clean room.
Stayed 1 night in Jan 2026
Verified review

6/10 Okay

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Stunning venue, but no evening dining facility, only Room Service, however the Rooms do not lend themselves to this.
Stayed 3 nights in Mar 2026
Verified review

8/10 Good

Umashankar

Liked: Cleanliness, staff & service, property conditions & facilities
comfortable stay
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Edward oscar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff on duty at the breakfast section was superb He was top-notch
Stayed 1 night in Dec 2025
Verified review

2/10 Terrible

Jerry

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room window broken aircon broken door lock broken shaver socket hanging off wall live wires sink smashed and poor repairs shower mouldy fridge not cold mattress stings coming thru . Breakfast hot dog sausages toast cold eggs overdone basic pastries but great juice. Full of builders. Lift and corridors smell badly of smoking with cheap air fresheners to try and cover NEVER EVER STAY HERE IF YOU SWW GOOD REVIEWS BEWARE OF THIER ORIGIN THE WORST HOTEL EVER AND WE COVER THE UK FOR WORK !!
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay clean staff nice just right for us
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Edirisa

Liked: Cleanliness
They are very good people for customer service
Stayed 1 night in Jan 2026
Verified review

8/10 Good

Nigel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great customer service. Quick and easy check in/out The room was clean and well suited for our stay
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

eddie

Liked: Cleanliness, staff & service, amenities
Great staff
Stayed 1 night in Nov 2025
Verified review

4/10 Poor

Roscoe

Liked: Cleanliness, staff & service
The shower water takes to long to drain so you step in the water while you shower
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Hotel

I have stayed here many times and have never been disappointed.
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place and food
Stayed 3 nights in Feb 2025
Verified review

10/10 Excellent

Vasuki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful clean boutique hotel
Stayed 4 nights in Jul 2025