Pros : location is great. Flat was as pictured (could use some artwork) Quality towels. Some bottles of water. Shower maintenance issue which was promptly fixed. A lift for weary travelers at end of the day. Comfortable beds.Cons: check-in process not good. Never received check-in email before 3P. Went backwards and forwards messaging host only to be told my reservation wasn’t until two days away. Finally called and spoke to person, who confirmed my reservation for the day was correct. Cannot drop off cases earlier than checkin, was told to use luggage storage facility. Would have been helpful for them to suggest the same shop for luggage storage as where I would need to retrieve flat key upon check-in.Flat Suggestions - a coffee pot. instructions on how to operate heating and washer/dryer combo. Maybe include WiFi password/QR code in unit (as opposed to email). Hide vacuums, cleaning buckets. Simple things that go a long way. Overall, there is some street noise but mostly early morning. We would stay there again!