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3.2 out of 5
See all 25 ebookers Reviews

"This is a great hotel for the price. They do all the basics efficiently and well. Parking is easy - there is plenty grass verge when they are very bus ... " More

By a verified traveller on Fri 13 Mar 2020

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Classic Double Room

Bed Count room.options.bedSize.TwinXLBed.Singular Maximum Occupancy 3 Max
CHF 72* Per night/room 14 Jul - 15 Jul

Classic Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Junior Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe King Suite

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Heston Hyde Hotel ratings based on 25 Verified Reviews

Review Summary
3.2 out of 5 3.0 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Heston Hyde Hotel

Everyone (14) Couples (4) Family (2)
1 out of 5
On arriving you’re greeted by a stinking environment

Posted by on 27 Mar 2020

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Comment from Hotel Management

30 Mar 2020 by Meghna

Dear Anonymous. Thank you for your review and for staying with us. I am sorry that we didn't meet your expectations but I hope to see you back again. Best regards Meghna Mehta Front Office Manager

1 out of 5
Negative: blood stains on bottom pillow Insects (bugs) on carpet Wash basin not draining

Posted by , from UK on 24 Mar 2020

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Comment from Hotel Management

24 Mar 2020 by Meghna

Dear SB. Thank you for your review and for staying with us. I am sorry that we didn't meet your expectations but I hope to see you back again. Best regards Meghna Mehta Front Office Manager

4 out of 5
This is a great hotel for the price. They do all the basics efficiently and well. Parking is easy - there is plenty grass verge when they are very busy. The rooms are large. The staff are helpful and polite. The spa.gym is basic but has everything I need.

Posted by , from Worcester, UK on 13 Mar 2020

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Comment from Hotel Management

16 Mar 2020 by Meghna

Dear Craig, Thank you very much for your very nice review and for staying with us. I hope that we will see you back very soon. Best regards Meghna Mehta Front Office Manager

3 out of 5
Hotel is tired, stained walls, shabby decor, generally in need of a refurbishment, although generally clean. Room fairly large, ample parking spaces and reasonably priced. Not in favour of the £50 deposit for any damages, not ever been asked for this before when staying in a hotel! Staff were friendly, didn't eat breakfast so unable to comment there. Overall satisfactory overnight stay.

Posted by on 7 Mar 2020

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Comment from Hotel Management

9 Mar 2020 by Meghna

Dear Anonymous. Thank you for your review and for staying with us. I am sorry that we didn't meet your expectations but I hope to see you back again. Best regards Meghna Mehta Front Office Manager

5 out of 5
Very nice place to stay, close to amenities and motorway links

Posted by on 8 Feb 2020

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Comment from Hotel Management

10 Feb 2020 by Meghna

Dear Anonymous, Thank you very much for your very nice review and for staying with us. I hope that we will see you back again very soon. Best regards Meghna Mehta Front Office Manager

2 out of 5
I booked this place yet again due to the location, convenient and the room was really dirty! I just think all they do is wipe it, there was hair in the pillows so nothing was changed, bathroom was just wiped as you could see smears and the sink was blocked. It’s a shame as the hotel location is great, parking is free. Staff was okay. As I was leaving to go out, there was a car with extremely loud music, two young guys? One was jumping/dancing like crazy, you could smell “substances”. Keep it low down!

Posted by on 13 Jan 2020

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Comment from Hotel Management

13 Jan 2020 by Jorgen

Dear Anonymous, Thank you for your review and for staying with us. Unfortunately we are not able to determine which room so we can investigate who cleaned the room. I apologise sincerely for that and I hope this hasn’t deterred you from visiting again. Best regards Jorgen Rasmussen General Manager

4 out of 5

Posted by on 9 Jan 2020

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Comment from Hotel Management

9 Jan 2020 by Jorgen

Dear Anonymous, Thank you for leaving your nice rating and for staying with us. I hope that we will see you back soon. Best regards Jorgen Rasmussen General Manager

2 out of 5
Very simple and poor, no tawels, single beds instead of double. Not happy

Posted by on 19 Aug 2019

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Comment from Hotel Management

19 Aug 2019 by Jorgen

Dear Anonymous, Thank you for leaving your review and for staying with us. The beds are zip and link and are attached to each other to make up the double bed. I am sorry that you were not happy but I hope that we will get an opportunity to accommodate you again sometime in the future. Best regards Jorgen Rasmussen General Manager

5 out of 5
Guess some event was happening and the music was too loud in the night, so it was a bit difficult to sleep.

Posted by on 18 Aug 2019

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Comment from Hotel Management

19 Aug 2019 by Jorgen

Dear Anonymous, Thank you very much for your very nice rating and for staying with us. I apologise for the music disturbing you. I hope that we will see you back again soon. Best regards Jorgen Rasmussen General Manager

5 out of 5
I loved the size and the layout and i would prefer more variety

Posted by on 11 Jun 2019

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Comment from Hotel Management

11 Jun 2019 by Jorgen

Dear Anonymous, Thank you very much for your very nice review. I hope that we will see you back again soon. Best regards Jorgen Rasmussen General Manager

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.