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Holiday Inn Express & Suites St.Thomas by IHG

2.5 star property

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Photo gallery for Holiday Inn Express & Suites St.Thomas by IHG

Exterior
Lobby sitting area
Point of interest
Exterior
Exterior

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • 24/7 front desk
  • Laundry
  • Housekeeping
  • Air conditioning

Explore the area

View in a map
275 Highview Drive, Saint Thomas, ON, N5R 5Y5
  • Place, Galaxy Cinemas St. Thomas
    ‪5 min walk‬
  • Place, Elgin County Railway Museum
    ‪5 min drive‬
  • Place, Canada Southern Railway Station
    ‪6 min drive‬
  • Airport, London, ON (YXU-London Intl.)
    ‪31 min drive‬

Room options

View all photos for Standard Room, Multiple Beds (Extra Floor Space)

1 bedroom, in-room safe, desk, iron/ironing board

Standard Room, Multiple Beds (Extra Floor Space)

9.8 out of 10
Exceptional
(11 reviews)
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed

1 bedroom, in-room safe, desk, iron/ironing board

Standard Room, 1 King Bed

9.8 out of 10
Exceptional
(16 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | 1 bedroom, in-room safe, desk, iron/ironing board

Standard Room, 2 Queen Beds

9.6 out of 10
Exceptional
(29 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | 1 bedroom, in-room safe, desk, iron/ironing board

Suite, 1 Bedroom

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed with Sofa bed, Accessible (Extra Floor Space)

1 bedroom, in-room safe, desk, iron/ironing board

Standard Room, 1 King Bed with Sofa bed, Accessible (Extra Floor Space)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds (Extra Floor Space)

Standard Room, 2 Queen Beds (Extra Floor Space) | 1 bedroom, in-room safe, desk, iron/ironing board

Standard Room, 2 Queen Beds (Extra Floor Space)

9.4 out of 10
Exceptional
(10 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Extra Floor Space)

1 bedroom, in-room safe, desk, iron/ironing board

Standard Room, 1 King Bed, Accessible (Extra Floor Space)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Extra Floor Space)

1 bedroom, in-room safe, desk, iron/ironing board

Standard Room, 1 King Bed (Extra Floor Space)

9.8 out of 10
Exceptional
(6 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

1 bedroom, in-room safe, desk, iron/ironing board

Standard Room

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

View all photos for Premium Room

1 bedroom, in-room safe, desk, iron/ironing board

Premium Room

  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

View all photos for Standard Room, 1 King Bed with Sofa bed (Extra Floor Space)

1 bedroom, in-room safe, desk, iron/ironing board

Standard Room, 1 King Bed with Sofa bed (Extra Floor Space)

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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Exterior
Comfort Inn St Thomas
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  • Free WiFi
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The price is CHF 72
includes taxes & fees
14 Dec - 15 Dec
Comfort Inn St Thomas

About this property

Holiday Inn Express & Suites St.Thomas by IHG

Hotel in Saint Thomas with free breakfast and 24-hour front desk
Along with an indoor pool, this smoke-free hotel has laundry facilities and a 24-hour front desk. Buffet breakfast is free. Additionally, a computer station, a TV in a common area and a banquet hall are on-site.
Holiday Inn Express & Suites St.Thomas by IHG offers 95 air-conditioned accommodations with a safe and coffee/tea makers. Flat-screen televisions are featured in guestrooms. Bathrooms include complimentary toiletries and hairdryers.

This Saint Thomas hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool.
Our customers tell us that they can't get enough of the helpful staff at Holiday Inn Express & Suites St.Thomas by IHG. During your stay, you're just a quick walk from Galaxy Cinemas St. Thomas. Enjoy features like free breakfast, plus an indoor pool and laundry facilities.
  • Free buffet breakfast served daily
  • Free WiFi
  • Take a swim in the indoor pool
  • Amenities include a computer, laundry facilities and a lift
  • 6 minutes on foot from Galaxy Cinemas St. Thomas and a 3-minute drive from Elgin County Railway Museum
Free breakfast is served daily. The business-friendly Holiday Inn Express & Suites St.Thomas by IHG also features an indoor pool, laundry facilities, and a communal living room. A complete renovation of Holiday Inn Express & Suites St.Thomas by IHG was completed in December 2023.

This Saint Thomas hotel is smoke free.

Guests are served a free buffet breakfast daily from 6:30 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transport

  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:00 AM

Things to do

  • Indoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Housekeeping (daily)

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Braille/raised signage
  • Front entrance ramp
  • Lift (107 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (94 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways (94 centimetre wide)

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 2023
  • Communal living room
  • Renovated entire property - December 2023
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CAD 22.6 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: CAD 22.6 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Holiday Inn Express Suites St.Thomas by IHG
Holiday Inn Express Suites St.Thomas an IHG Hotel
Holiday Inn Express And Suites St.Thomas by IHG Hotel
Holiday Inn Express And Suites St.Thomas by IHG Saint Thomas

Holiday Inn Express & Suites St.Thomas by IHG Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 327 out of 416 reviews
Rating 8 - Good. 67 out of 416 reviews
Rating 6 - Okay. 11 out of 416 reviews
Rating 4 - Poor. 5 out of 416 reviews
Rating 2 - Terrible. 6 out of 416 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Tracey

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

4/10 Poor

Elizabeth

Disliked: Staff & service
Stayed 1 night in Aug 2025

10/10 Excellent

Ronette

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
.
Stayed 1 night in Aug 2025

8/10 Good

Alexander

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean hotel, would stay again
Stayed 1 night in Aug 2025

10/10 Excellent

David, Brantford

Liked: Cleanliness, staff & service, property conditions & facilities
Toilet set was loose.
Stayed 1 night in Aug 2025

10/10 Excellent

Cristina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, quiet, friendly staff and great room. Would definitely recommend and stay again.
Stayed 1 night in Aug 2025

8/10 Good

Peter, Steinbach

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location
Stayed 1 night in Aug 2025

8/10 Good

Ida

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed for 2 nights. Everything was good only the king mattress wasn’t that comfortable for my lower back pain. Second night there was this storm around 3-4am and the alarms went off, then the ceiling started to leak as we were on the 5th top floor. So they gave us %15 discount for that night for the inconvenience. The pool was good, a bit smaller than expected but good enough with a nice jacuzzi. Overall the facility is nice and clean, breakfast was decent and staff were friendly.
Stayed 2 nights in Aug 2025

10/10 Excellent

Verified traveller

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

family wedding

Newly renovatwd
Stayed 3 nights in Aug 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 3 nights in Aug 2025

10/10 Excellent

Curtis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Shifra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Decent hotel

Good and convenient hotel. Some water pressure issue at 5 th floor
Stayed 2 nights in Aug 2025

6/10 Okay

John

Liked: Amenities
By a shopping plaza
Stayed 1 night in Aug 2025

10/10 Excellent

Melanie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great, clean
Stayed 1 night in Aug 2025

6/10 Okay

JULIE

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Breakfast was terrible, out of food for many and early. Room newly done and clean.
Stayed 1 night in Aug 2025

10/10 Excellent

kim

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 2 nights in Jul 2025

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service
Loved it except ran out of breakfast multiple times in one morning
Stayed 1 night in Aug 2025

8/10 Good

Sarah, Egbert

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was on the edge of a shopping mall, which was convenient for parking and shopping I guess, but not so pleasing to the eye. Very comfortable bed and lots of delicious options for beakfast.
Stayed 1 night in Aug 2025

10/10 Excellent

Shelbi

Stayed 1 night in Aug 2025

10/10 Excellent

Gerald

Travelled with family
Great location with the Elgin Centre mall close by. Friendly staff and clean facilities!
Stayed 1 night in Aug 2025

10/10 Excellent

Rania

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great. The rooms were clean and the stuff welcoming. Breakfast could be improved to meet the number of customers. But this is not noticeable compared to the nice stay we had. The location is excellent too.
Stayed 2 nights in Aug 2025

4/10 Poor

The Right Wing

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Pool not working with hot tub Aug 5-6 Breakfast finish 9 am most places I been too goto till 11 am Place is the middle of no where
Stayed 2 nights in Aug 2025

10/10 Excellent

Ashley

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Natalie

Travelled with family
Liked: Amenities
Kitchen couldn’t keep up with the food flow on a Saturday morning. Very busy and the bacon went quite fast. There were a lot of guests were waiting for food to be replenished. Very chaotic. Maybe extend the breakfast hours since it is busier at 9:00am. The beds were very comfortable. We will be back in August.
Stayed 1 night in Aug 2025

10/10 Excellent

Shana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025