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Holiday Inn Express London - ExCeL by IHG

3.0 star property

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Photo gallery for Holiday Inn Express London - ExCeL by IHG

Exterior
Standard Room, 1 Double Bed with Sofa bed (with Free Hot Breakfast) | Hypo-allergenic bedding, desk, blackout curtains, soundproofing
Bar (on property)
Exterior
Restaurant

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Business services

Explore the area

View in a map
1018 Dockside Road, London, England, E16 2FQ
  • Place, ExCeL Exhibition Centre
    ‪9 min walk‬
  • Place, Thames Barrier Park
    ‪13 min walk‬
  • Place, University of East London, Docklands Campus
    ‪15 min walk‬
  • Airport, London (LCY-London City)
    ‪15 min walk‬

Room options

View all photos for Room, 1 Double Bed, Accessible (with Free Hot Breakfast)

Hypo-allergenic bedding, desk, blackout curtains, soundproofing

Room, 1 Double Bed, Accessible (with Free Hot Breakfast)

9.4 out of 10
Exceptional
(16 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed with Sofa bed (with Free Hot Breakfast)

Hypo-allergenic bedding, desk, blackout curtains, soundproofing

Standard Room, 1 Double Bed with Sofa bed (with Free Hot Breakfast)

9.0 out of 10
Wonderful
(17 reviews)
  • 22 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 Double Bed (with Free Hot Breakfast)

Hypo-allergenic bedding, desk, blackout curtains, soundproofing

Standard Room, 1 Double Bed (with Free Hot Breakfast)

9.0 out of 10
Wonderful
(36 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room (with Free Hot Breakfast)

Hypo-allergenic bedding, desk, blackout curtains, soundproofing

Standard Room (with Free Hot Breakfast)

8.8 out of 10
Excellent
(6 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 2 Single Beds (with Free Hot Breakfast)

Hypo-allergenic bedding, desk, blackout curtains, soundproofing

Standard Room, 2 Single Beds (with Free Hot Breakfast)

7.8 out of 10
Good
(7 reviews)
  • 22 sq m
  • Sleeps 2
  • 2 Single Beds

Similar properties

Exterior
ibis London Excel Docklands
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Breakfast available
4.3 out of 5, Excellent, 1,002 reviews
The price is CHF 81
includes taxes & fees
9 Feb - 10 Feb
ibis London Excel Docklands

About this property

Holiday Inn Express London - ExCeL by IHG

Hotel with free breakfast, 10-minute walk to ExCeL Exhibition Centre
Along with a restaurant, this smoke-free hotel has a bar/lounge and a snack bar/deli. Free weekday breakfast and free WiFi in public areas are also provided. Other amenities include a conference centre, a business centre and conference space.
Holiday Inn Express London - ExCeL by IHG offers 204 air-conditioned accommodations with coffee/tea makers and a hairdryer. A pillow menu is available. Flat-screen televisions come with cable channels. Bathrooms include a shower.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Our customers tell us that they enjoy the free breakfast at Holiday Inn Express London - ExCeL by IHG. During your stay, you're just a quick walk from ExCeL Exhibition Centre. You'll find features such as free WiFi in public areas, plus a restaurant and a bar.
  • Free buffet breakfast served on weekdays
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • 9 minutes by car from ExCeL Exhibition Centre and 12 minutes from O2 Arena
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served on weekdays. Public spaces have free WiFi.

You'll find a business centre on site. Event space at this hotel measures 431 square feet (40 square metres) and includes a conference centre. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Holiday Inn Express London - ExCeL by IHG. For a fee, parking is available.

This 3-star London hotel is smoke free.

Guests are served a free buffet breakfast on weekdays from 6:30 AM to 10:00 AM.
Holiday Inn Express London - ExCeL by IHG has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking available only on request
  • Parking on site (GBP 20 per night)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available on weekdays 6:30 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre
  • Conference centre (431 square foot of space)

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 3 floors
  • Banquet hall
  • Built in 2015
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 11:00 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: GBP 20 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards and cash
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests arriving after 11:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express London Excel Hotel
Holiday Inn Express Excel Hotel
Holiday Inn Express London Excel
Holiday Inn Express Excel
Holiday Inn Express London - ExCeL England
Express London Excel By Ihg
Holiday Inn Express London ExCeL
Holiday Inn Express London ExCeL by IHG
Holiday Inn Express London ExCeL an IHG Hotel
Holiday Inn Express London - ExCeL by IHG Hotel
Holiday Inn Express London - ExCeL by IHG London
Holiday Inn Express London - ExCeL by IHG Hotel London

Holiday Inn Express London - ExCeL by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 501 out of 1001 reviews
Rating 8 - Good. 345 out of 1001 reviews
Rating 6 - Okay. 95 out of 1001 reviews
Rating 4 - Poor. 31 out of 1001 reviews
Rating 2 - Terrible. 29 out of 1001 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

Reviews

2/10 Terrible

Ffion

Disliked: Room comfort
Stayed 3 nights in Sep 2025

10/10 Excellent

alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay for a concert and a show following day. great location for staying, parking and transport options. Coming again december
Stayed 2 nights in Oct 2025

8/10 Good

Nathan

Stayed 1 night in Oct 2025

10/10 Excellent

Frederick

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for a short overnight and departure out of LCY. It’s walkable to the airport but only a BP4 uber fare. Left too early for breakfast but hotel provided a minimal “to go” bag w/ two small muffins, a banana and an apple. Could have used a yogurt and an orange juice or small bottle of water. Clean, modern, and easy access to Docklands light rail.
Stayed 1 night in Oct 2025

10/10 Excellent

James

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thanks again to Evelyn. Efficient and friendly as always
Stayed 1 night in Oct 2025

6/10 Okay

Xue Feng, Chapel Hill

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice place to stay. The staff members are very nice and helpful.
Stayed 4 nights in Oct 2025

8/10 Good

Sophie

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel fine. Just be aware if the DLR isn’t running you’ll end up walking a lot.
Stayed 1 night in Oct 2025

8/10 Good

Cletus Akodam

Liked: Cleanliness, property conditions & facilities, room comfort
The hotel was good as per it's criteria and had very cozy beddings and breakfast.
Stayed 6 nights in Sep 2025

10/10 Excellent

Delroy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Business trip

clean and friendly staff
Stayed 1 night in Aug 2025

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall hotel great. Location good. Breakfast good selection. Dining room staff lovely but receptionist on checkout miserable.
Stayed 1 night in Oct 2025

8/10 Good

Phil

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Victoria

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location with good transport links. Welcoming environment.
Stayed 1 night in Oct 2025

6/10 Okay

Fung Yee

Stayed 2 nights in Sep 2025

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Good stay
Stayed 1 night in Sep 2025

10/10 Excellent

Elinor

Stayed 1 night in Sep 2025

10/10 Excellent

Drini

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well kept, modern, clean. Staff was friendly with any questions, and included breakfast was large and delicious.
Stayed 4 nights in Sep 2025

10/10 Excellent

Goran

Travelled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2025

10/10 Excellent

Sharon

Stayed 1 night in Sep 2025

10/10 Excellent

Neil

Stayed 1 night in Sep 2025

10/10 Excellent

James

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Thumbs up 👍

Great stay as usual. All the staff are very competent and friendly. Evelyn and Cleo are especially welcoming.
Stayed 1 night in Sep 2025

10/10 Excellent

Olatunde

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Peter

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

6/10 Okay

Amadeu

Travelled with partner
Liked: Cleanliness, staff & service, amenities
I didn't ask for a disabled room and i slip twice because the wet floor in the wet room. Didn't appreciated the airplanes noise and the pillows could have been better. Small double bed and a winter quilt in the summer not needed. The matress was comfortable. The tram near by was very good.
Stayed 2 nights in Sep 2025

10/10 Excellent

James

Stayed 1 night in Aug 2025

10/10 Excellent

Karen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked everything about this Holiday Inn, there is nothing that we didn't like. The staff were very friendly and welcoming and we particularly liked the fact that you can book an Uber in the hotel lobby area and it was there in less than 15 minutes. Our room was spotlessly clean and the beds very comfortable. We were attending the All Points East festival at Victoria Park and the hotel is quite a few miles away from the park but the Ubers are fantastic, so it wasn't a big deal to get across London.
Stayed 1 night in Aug 2025