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Holiday Inn Express London by IHG

3.0 star property

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Photo gallery for Holiday Inn Express London by IHG

Lobby lounge
Free daily continental breakfast
Exterior
Exterior
Standard Room, 2 Queen Beds | In-room safe, desk, iron/ironing board, free WiFi

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
100 Holiday Trl Ne, London, OH, 43140
  • Place, Madison Lake State Park
    ‪9 min drive‬
  • Place, Hollywood Casino
    ‪16 min drive‬
  • Place, Greater Columbus Convention Center
    ‪21 min drive‬
  • Airport, Columbus, OH (CMH-John Glenn Columbus Intl.)
    ‪31 min drive‬

Room options

View all photos for Standard Room

In-room safe, desk, iron/ironing board, free WiFi

Standard Room

9.0 out of 10
Wonderful
(4 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | Room amenity

Standard Room, 2 Queen Beds

8.4 out of 10
Very good
(29 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | In-room safe, desk, iron/ironing board, free WiFi

Standard Room, 1 King Bed

8.4 out of 10
Very good
(22 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub) | In-room safe, desk, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

7.8 out of 10
Good
(6 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Holiday Inn Express London by IHG

Hotel in London with free breakfast and fitness centre
This smoke-free hotel features an indoor pool, a fitness centre and a business centre. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include laundry facilities, a 24-hour front desk and a front desk safe.
Holiday Inn Express London by IHG offers 61 accommodations with a safe and coffee/tea makers. LCD televisions come with satellite channels. Bathrooms include a shower and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Holiday Inn Express London by IHG. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free continental breakfast served daily
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Free self-parking
  • Take a swim in the indoor pool
  • Amenities include a front desk safe, a business centre and laundry facilities
  • On-site recreation includes a gym
  • 21 miles (33.8 km) from Greater Columbus Convention Center and 23.4 miles (37.6 km) from Ohio State University
Holiday Inn Express London by IHG offers its guests an indoor pool and a fitness centre. Public spaces have free WiFi. You'll find a business centre on site. Free breakfast is available daily. A vending machine, multilingual staff, and laundry facilities are also featured at the business-friendly Holiday Inn Express London by IHG. Self parking is free.

This 3-star London hotel is smoke free.

Guests are served a free continental breakfast daily from 6 AM to 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free continental breakfast available daily 6 AM to 9:30 AM

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • At least 10% of profits reinvested in community and sustainability
  • No plastic drinking straws
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 50.00 per stay

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Hotel London
Holiday Inn Express London
London Holiday Inn Express
Holiday Inn Express London City England
Holiday Inn Express London City Hotel London
Holiday Inn London City
Holiday Inn Express London Hotel
Holiday Inn Express London-Newbury Park Hotel London
Holiday Inn Express London-Newbury Park England

Holiday Inn Express London by IHG Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 260 out of 696 reviews
Rating 8 - Good. 236 out of 696 reviews
Rating 6 - Okay. 106 out of 696 reviews
Rating 4 - Poor. 55 out of 696 reviews
Rating 2 - Terrible. 39 out of 696 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Greg

Stayed 1 night in Oct 2025

8/10 Good

Kristopher

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean comfortable rooms.

Clean comfortable room. Quick check in. Friendly staff.
Stayed 1 night in Sep 2025

10/10 Excellent

Chinadoll

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Patricia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were clean. Staff was very nice. The breafast was good.
Stayed 1 night in Sep 2025

8/10 Good

David

Business traveller
Liked: Cleanliness, staff & service, room comfort

Springfield Antique show

The shower curtain was not long enough and the shower area not deep enough to keep water in the shower area. Water poured out the shower area as it was an accessible room. I had to mop up the entire bathroom as it was covered in water. Tiles were coming off the wall as it was not the first time this has happened. Also the bottom of the door is rotten from past water. I told the front desk last time in May this was happening but nothing has been done. Don't like that rates were increased for my event and the farmers event. Don't gouge farmers, they are the backbone of this country.
Stayed 3 nights in Sep 2025

4/10 Poor

Jim

Travelled with family
Disliked: Property conditions & facilities, room comfort

Not so good

Not so good. Facility needs work. Dingy.
Stayed 6 nights in Sep 2025

8/10 Good

Travis

Liked: Staff & service
Stayed 1 night in Sep 2025

8/10 Good

Jeffrey

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

That Will Wake You Up!

It may seem like an odd thing to mention but the design of you bathrooms is poor. You have to step into a steady stream of cold water in the shower in order to turn it warmer and get it regulated. The breakfast bar is adequate but nothing to speak positively about.
Stayed 2 nights in Sep 2025

10/10 Excellent

Laurel

Stayed 1 night in Sep 2025

2/10 Terrible

Christy

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Disgusting

Run Away!! 1st room was disgusting. Pulled bedsheets back to find something that looked like dried feces crusted to the sheets. We were switched to a new room which was definitely never cleaned other than fresh sheets. The shower was dirty, floor was not swept and bathroom was clearly never cleaned. Again, feces on the flip side of the toilet seat and dirt in the corners. Absolutely disgusting
Stayed 1 night in Sep 2025

4/10 Poor

Michael

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Maybe keep looking

Probably not the picture of what corporate is wanting for the brand. It was not a nightmare but not anywhere near the standard.
Stayed 1 night in Aug 2025

8/10 Good

Jeanette

Stayed 2 nights in Aug 2025

4/10 Poor

Roger

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Bathroom was so small

Stayed 1 night in Aug 2025

4/10 Poor

Jonathan

Stayed 3 nights in Aug 2025

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stop while traveling!

Very lovely hotel right off i70 catering to people traveling. Breakfast buffet at 6am
Stayed 1 night in Aug 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service, room comfort

Okay stay

Was okay. Bottom of tub was dirty looking and the floors/carpet needed to be cleaned. Bed was comfy and sheets were clean. Comfy bedding. Key card had to be reset, wasn’t working. Same with another guest’s room.
Stayed 3 nights in Aug 2025

10/10 Excellent

Michele

Stayed 2 nights in Jul 2025

2/10 Terrible

Samuel, Middletown

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Certainly over priced and over rated. Probably artificially boosted rating. Worn out aisle carpet and room carpet. Bathroom sink was clogged on check-in ( Front office person came and fixed). Bathroom is the narrowest I ever had. Water had rust smell and taste. So didn’t take bath. Breakfast substandard. (Namesake breakfast but quality lacking for the $158/ per night charged. Don’t go by star rating. Expedia I trusted but I won’t go by their ratings. Overall a poor overnight stay. I have stayed at much better hotels on highway side at much cheaper price.
Stayed 1 night in Jul 2025

10/10 Excellent

Letisha

Stayed 3 nights in Jul 2025

8/10 Good

Subash

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A nice place to stay.
Stayed 1 night in Jul 2025

10/10 Excellent

Matthew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

2/10 Terrible

Terrance

Stayed 2 nights in Jul 2025

6/10 Okay

Doug

Liked: Cleanliness, room comfort
Advertised nice breakfast but only offered pancakes & cereal
Stayed 1 night in Jul 2025

2/10 Terrible

Kabir

Disliked: Cleanliness, staff & service, property conditions & facilities
Front desk charged me extra deposit but at the checkout time I was told that it will be refunded to my card but they never did that. I called they said it will be done 3 days but it wasn’t.
Stayed 1 night in Jul 2025

6/10 Okay

Sujit, North York

Travelled with family and small children
Holiday Inn seriously needs to review whom they grant licenses to operate. We were given a substandard room that was supposed to be disabled-friendly but turned out to be quite the opposite. Imagine having a shower with no tap—just a direct stream—making it impossible to test whether the water is hot or cold. If you’re traveling with kids, definitely avoid this room. While I was checking in, the front desk staff was already being scolded over the phone by another guest because their TV wasn’t working. The hotel only serves a cold breakfast—mostly sugary cereals. Imagine starting your day with a sugar burst. If their kitchen equipment isn’t working, the least they could do is serve something basic like boiled eggs. But even that wasn’t available. Overall, a waste of money. You’re better off paying a little more to stay somewhere closer to Columbus with better facilities.
Stayed 1 night in Jul 2025