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Holiday Inn London - Whitechapel by IHG

4.0 star property

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Photo gallery for Holiday Inn London - Whitechapel by IHG

Breakfast, lunch, dinner and brunch served
Property video
Exterior
Standard Room | Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Meeting facility

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
  • Business services

Explore the area

View in a map
5 Cavell Street, London, England, E1 2BP
  • Place, Brick Lane
    ‪13 min walk‬
  • Place, River Thames
    ‪14 min walk‬
  • Place, Tower of London
    ‪5 min drive‬
  • Airport, London (LHR-Heathrow)
    ‪88 min drive‬

Room options

Premium Room, 1 King Bed

9.0 out of 10
Wonderful
(6 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Standard Room, 1 Double Bed

9.0 out of 10
Wonderful
(7 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

Standard Room, 2 Single Beds

9.2 out of 10
Wonderful
(13 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Premium Room

Premium Room | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Premium Room

8.0 out of 10
Very good
(1 review)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Standard Room

Standard Room | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room

9.2 out of 10
Wonderful
(5 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed
  • Free Wi-Fi

Standard Room, 1 Double Bed, Accessible

9.2 out of 10
Wonderful
(5 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

Premium Room, 1 King Bed with Sofa bed

8.8 out of 10
Excellent
(6 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed, Kitchenette

Suite, 1 King Bed, Kitchenette | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Kitchenette

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Standard Room, Multiple Beds

  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed
  • Free Wi-Fi

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About this property

Holiday Inn London - Whitechapel by IHG

Along with a restaurant, this smoke-free hotel has a fitness centre and a bar/lounge. WiFi in public areas is free. Additionally, a snack bar/deli, a conference centre and a coffee shop/cafe are on-site. Housekeeping is available on request.
Holiday Inn London - Whitechapel by IHG offers 140 air-conditioned accommodations with a safe and coffee/tea makers. A pillow menu is available. LCD televisions come with cable channels and pay-per-view films. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Holiday Inn London - Whitechapel by IHG. During your stay, you'll be within walking distance of River Thames. You'll find features such as free WiFi in public areas, plus a restaurant and a gym.
  • Free WiFi
  • Enjoy British cuisine while dining at 5 Cavell Street Kitchen
  • Full breakfast served weekdays for a fee
  • Amenities include a front desk safe, a business centre and meeting rooms
  • On-site recreation includes a gym
  • Within a 15-minute walk of River Thames and Financial District
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Business amenities include a business centre, meeting rooms, and coworking spaces.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 850 square feet (79 square metres) and includes a conference centre. A fitness centre, multilingual staff, and coffee/tea in common area are also featured at the business-friendly Holiday Inn London - Whitechapel by IHG.

This 4-star London hotel is smoke free.

For a fee, guests can enjoy a full breakfast on weekdays from 6:30 AM and 10:00 AM.
5 Cavell Street Kitchen – This restaurant specialises in British cuisine and serves breakfast, brunch, lunch and dinner.
5 Cavell Street Kitchen – This bar serves lunch and light fare. Open daily.
Late-night fare is available from 24-hour room service.
A hosted evening meal is available for a surcharge daily. Reservations are required.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (GBP 50 per day); reservations required
  • Street parking available

Food and drink

  • Weekday full breakfast available 6:30 AM to 10:00 AM for a fee: GBP 15.95 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Hosted evening meal available daily for a fee; reservation required
  • Snack bar/deli

Restaurants on site

  • 5 Cavell Street Kitchen
  • 5 Cavell Street Kitchen

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Children's games
  • High chair
  • In-room cot
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Computer station
  • Conference centre (850 square foot of space)
  • Coworking space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices in meeting rooms
  • Handrails in stairways
  • Lift
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 7 floors
  • Banquet hall
  • Built in 2012
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV with cable channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 15.95 per person
  • Nearby parking fee: GBP 50 per day (5249 ft away)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Commercial
Holiday Inn Commercial Hotel
Holiday Inn Commercial Hotel London Road
Holiday Inn London Whitechapel Hotel
Holiday Inn London Road
London Road Holiday Inn
Holiday Inn London - Commercial Road England
Holiday Inn Whitechapel Hotel
Holiday Inn London Whitechapel
Holiday Inn Whitechapel
London Whitechapel By Ihg
Holiday Inn London Whitechapel
Holiday Inn London Whitechapel an IHG Hotel
Holiday Inn London - Whitechapel by IHG Hotel
Holiday Inn London - Whitechapel by IHG London
Holiday Inn London - Whitechapel by IHG Hotel London

Holiday Inn London - Whitechapel by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 490 out of 1000 reviews
Rating 8 - Good. 394 out of 1000 reviews
Rating 6 - Okay. 88 out of 1000 reviews
Rating 4 - Poor. 21 out of 1000 reviews
Rating 2 - Terrible. 7 out of 1000 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Fernando

Liked: Cleanliness, amenities, property conditions & facilities
Staff was courteus and the room was good for the price paid
Stayed 8 nights in Feb 2026
Verified

10/10 Excellent

Raymonde

Liked: Cleanliness, property conditions & facilities
The hotel is really nice ; the staff at reception and in the restaurant were really welcoming. Just need to provide gluten free sausages and hash browns for breakfast as really easy to do
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfy beds
Stayed 1 night in Jan 2026
Verified

8/10 Good

Michael Jon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good staff and good location to transport and main city .. very good service rooms very clean and well kept
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

Anne-Marie

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were always smiling and very helpful,
Stayed 7 nights in Oct 2025
Verified

8/10 Good

Jaya

Liked: Cleanliness, staff & service, property conditions & facilities
Good place to stay
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Suzanna

Liked: Cleanliness, amenities, property conditions & facilities
Very clean rooms, comfy bed, friendly helpful staff. Would definitely stay here again if in the area. 10 minute walk from the underground. All perfect
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely stay

Food was amazing and the room was clean and bright and welcoming. The staff were so helpful and friendly.
Stayed 2 nights in Aug 2025
Verified

8/10 Good

paul

Liked: Cleanliness, property conditions & facilities
Recently remodeled, clean rooms, friendly staff.
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Lieven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff, good hotel
Stayed 2 nights in Mar 2025
Verified

10/10 Excellent

Mandy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff very helpful, room was newly refurbished clean and comfortable, lovely restaurant.
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Guillaume

Liked: Cleanliness, staff & service, property conditions & facilities
The best stay of our European trip (we are Canadian). Amazing rooms, amazing service and the hotel’s restaurant was amazing (breakfast buffet had a lot of variety and good food. The lunch and diner menu was also really amazing and affordable).
Stayed 7 nights in Aug 2025
Verified

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was clean, well maintained and great breakfast.
Stayed 3 nights in Aug 2023
Verified

10/10 Excellent

Emmanuella

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay was nice and comfortable rooms really clean and the staff friendly would come back again
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Mohammed

Liked: Cleanliness, staff & service, property conditions & facilities
Worth the money we pay for clean nice stuff great breakfast
Stayed 3 nights in Apr 2025
Verified

10/10 Excellent

C

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service, comfortable rooms and helpful staff - will definitely return
Stayed 1 night in Dec 2024
Verified

8/10 Good

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean and fresh smelling room and corridor areas. Breakfast timings ideal
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Allison

Liked: Cleanliness, amenities, property conditions & facilities
Very comfortable stay. Front desk was responsive and accommodated an early check in. Breakfast was quite good.
Stayed 3 nights in May 2025
Verified

10/10 Excellent

BRUCE

Liked: Cleanliness, amenities, property conditions & facilities
Staff were superb
Stayed 3 nights in Jul 2025
Verified

8/10 Good

Suzanne

Liked: Cleanliness, staff & service, property conditions & facilities
Nice reception staff and breakfast
Stayed 2 nights in Aug 2023
Verified

10/10 Excellent

R

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff when we were checking in was so nice and welcoming had a lovely chat with him
Stayed 2 nights in Mar 2025
Verified

10/10 Excellent

Josephine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

This is a great hotel with good food

This was an amazing stay for us a family of my dad and my daughter. This gets a 10 out of a 10. Staff was very friendly, helpfull and fantastic. The room was great and clean and the food/breakfast was very cosy and good. Overall a fantastic stay and we will be back another time.
Stayed 4 nights in May 2025
Verified

10/10 Excellent

Sebastian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, close to two train stations, and great breakfast!
Stayed 2 nights in Mar 2023
Verified

10/10 Excellent

Hassan

Great location and service.
Stayed 4 nights in Nov 2023
Verified

10/10 Excellent

luke

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, great choice of breakfast and well positioned
Stayed 1 night in Apr 2024