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Hotel Riu Plaza London Victoria

4.0 star property

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Photo gallery for Hotel Riu Plaza London Victoria

Front of property
Front of property
Bar (on property)
Reception
Standard Room, 1 King Bed | View from room

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Gym
  • 24/7 front desk
  • Bar
  • Housekeeping

Explore the area

View in a map
1 Neathouse Place, London, England, SW1V 1LH
  • Place, Victoria Station Travel Information Centre
    ‪2 min walk‬
  • Place, Buckingham Palace
    ‪11 min walk‬
  • Place, Big Ben
    ‪19 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪31 min drive‬

Room options

View all photos for Standard Room, 2 Single Beds

Standard Room, 2 Single Beds | 1 bedroom, minibar, in-room safe, desk

Standard Room, 2 Single Beds

9.2 out of 10
Wonderful
(77 reviews)
  • 21 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Room, 1 Double or 2 Single Beds, No Windows

Deluxe Room, 1 Double or 2 Single Beds, No Windows | 1 bedroom, minibar, in-room safe, desk

Deluxe Room, 1 Double or 2 Single Beds, No Windows

7.6 out of 10
Good
(52 reviews)
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Deluxe Family Triple (1 KingBed and 1 Sofa Bed)/ (2 TwinBed |Sofa Bed)

Deluxe Family Triple (1 KingBed and 1 Sofa Bed)/ (2 TwinBed |Sofa Bed) | 1 bedroom, minibar, in-room safe, desk

Deluxe Family Triple (1 KingBed and 1 Sofa Bed)/ (2 TwinBed |Sofa Bed)

8.8 out of 10
Excellent
(13 reviews)
  • 25 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | View from room

Standard Room, 1 King Bed

9.2 out of 10
Wonderful
(31 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

1 bedroom, minibar, in-room safe, desk

Standard Room, 1 King Bed

8.8 out of 10
Excellent
(183 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Double Bed, Accessible

1 bedroom, minibar, in-room safe, desk

Standard Room, 1 Double Bed, Accessible

8.8 out of 10
Excellent
(3 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Suite

Family Suite | 1 bedroom, minibar, in-room safe, desk

Family Suite

9.6 out of 10
Exceptional
(4 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 King Sofa Bed

View all photos for Family Quadruple (1 KingBed and 1 Sofa Bed)/ (2 TwinBed |Sofa Bed)

Family Quadruple (1 KingBed and 1 Sofa Bed)/ (2 TwinBed |Sofa Bed) | 1 bedroom, minibar, in-room safe, desk

Family Quadruple (1 KingBed and 1 Sofa Bed)/ (2 TwinBed |Sofa Bed)

8.8 out of 10
Excellent
(13 reviews)
  • 30 sq m
  • Sleeps 4
  • 1 King Bed and 1 King Sofa Bed OR 2 Single Beds and 1 King Sofa Bed

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | 1 bedroom, minibar, in-room safe, desk

Standard Room, 1 Queen Bed

9.0 out of 10
Wonderful
(18 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room, No Windows

Family Room, No Windows | 1 bedroom, minibar, in-room safe, desk

Family Room, No Windows

7.6 out of 10
Good
(11 reviews)
  • 25 sq m
  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed OR 2 Single Beds and 1 Single Sofa Bed

View all photos for Presidential Suite Package

Presidential Suite Package | 1 bedroom, minibar, in-room safe, desk

Presidential Suite Package

  • 65 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed and 1 King Sofa Bed

View all photos for Standard Double Room Single Use, 1 Double Bed

Standard Double Room Single Use, 1 Double Bed | 1 bedroom, minibar, in-room safe, desk

Standard Double Room Single Use, 1 Double Bed

  • 15 sq m
  • Sleeps 1
  • 1 Double Bed

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About this property

Hotel Riu Plaza London Victoria

Hotel with free breakfast, near Buckingham Palace
Along with a restaurant, this smoke-free hotel has a 24-hour fitness centre and a bar/lounge. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include dry cleaning and a 24-hour front desk. Change of towels is available on request
Hotel Riu Plaza London Victoria offers 435 air-conditioned accommodations with minibars and a safe. 42-inch LED televisions come with satellite channels.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.
The free breakfast at Hotel Riu Plaza London Victoria gets high marks from our customers. During your stay, you're just a quick walk from Apollo Victoria Theatre. Enjoy features like free WiFi in public areas, plus a restaurant and a 24-hour gym.
  • Free buffet breakfast served daily
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Services include dry cleaning/laundry and luggage storage
  • On-site recreation includes a 24-hour gym
  • Guests really like the accommodation for the cleanliness and spaciousness
  • Just a 3-minute walk from Victoria Station Travel Information Centre and 12 minutes on foot from Buckingham Palace
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

The business-friendly Hotel Riu Plaza London Victoria also features a 24-hour fitness centre, dry cleaning/laundry services, and a lift.

This 4-star London hotel is smoke free.

Guests are served a free buffet breakfast on weekdays from 7:00 AM to 10:30 AM and at the weekend from 7:00 AM to 11:00 AM.
Hotel Riu Plaza London Victoria has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Food and drink

  • Free buffet breakfast available 7:00 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends
  • A bar/lounge
  • A restaurant

Things to do

  • 24-hour gym

Family friendly

  • In-room cot

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Doorbell and phone notification
  • Hand-held showerhead
  • Handrails in hallways (100 centimetre high)
  • Handrails in stairways (100 centimetre high)
  • Height-adjustable showerhead
  • Lever door handles
  • Lift (90 centimetre wide door)
  • Low-height door lock
  • Magnifying mirror
  • Raised toilet seat (50 centimetre high)
  • Smooth flooring in room
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (115 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 11 floors
  • 2 buildings
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch LED TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a smoke detector, a first aid kit and outdoor lighting
This property affirms that it follows the cleaning and disinfection practices of Covid-19 Health Protocol (RIU)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

Property is also known as

Riu Plaza London Victoria
Hotel Riu Plaza London Victoria Hotel
Hotel Riu Plaza London Victoria London
Hotel Riu Plaza London Victoria Hotel London

Hotel Riu Plaza London Victoria Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1775 out of 2851 reviews
Rating 8 - Good. 665 out of 2851 reviews
Rating 6 - Okay. 232 out of 2851 reviews
Rating 4 - Poor. 87 out of 2851 reviews
Rating 2 - Terrible. 92 out of 2851 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Dawn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2025

6/10 Okay

NEIL

Liked: Cleanliness, room comfort
Stayed 1 night in Jun 2025

8/10 Good

Jeannette

Travelled with group
Liked: Cleanliness, property conditions & facilities
Very clean
Stayed 5 nights in Jun 2025

10/10 Excellent

Ritsuko, Leominster

Travelled with family
Liked: Cleanliness, property conditions & facilities
Great location—just a short walk to the subway, restaurants, and a supermarket. The room was clean, and the breakfast was good. We would definitely stay here again!
Stayed 4 nights in Jun 2025

6/10 Okay

Harri

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service
Disliked: Room comfort

Mixed feelings

The room was nice, clean and modern other that one of single beds. That bed made huge noises from those springs inside every time you moved a bit and me and my friend woke to that everytime at night. That bed should not be at hotel use anymore!
Stayed 3 nights in Jun 2025

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Nathan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A great hotel

A great hotel in a good location, stayed in a few different hotels in London on visits but I will be looking to stay here from now on.
Stayed 1 night in Jun 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely stay

Hotel was clean and comfortable. Breakfast was great, so many options and choice. Hotel is a bit soulless, and not somewhere I’d hang about, but good as a base to explore London.
Stayed 5 nights in Jun 2025

10/10 Excellent

Huu

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

sidney

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms, staff was very friendly. Breakfast was one of the best we had, first time on Europe and we had a great impression.
Stayed 1 night in May 2025

6/10 Okay

Mary

Stayed 1 night in Jun 2025

10/10 Excellent

Maritza

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was more than perfect!
Stayed 2 nights in Jun 2025

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Det var et super dejligt hotel og flinkt personale
Stayed 2 nights in Jun 2025

8/10 Good

Majid

Liked: Cleanliness, staff & service, property conditions & facilities
The location makes this hotel the first choice for any travellers wishing to visit london and see all major attractionon a short stay. Close to transportation,shopping ,and restaurants.Safe and very reliable staff. would stay again !
Stayed 4 nights in Jun 2025

8/10 Good

Glenn

Stayed 4 nights in Jun 2025

10/10 Excellent

Daina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best hotel experiences I've ever had. The staff was so attentive, and this was the perfect location for commuting throughout the city.
Stayed 9 nights in Mar 2025

10/10 Excellent

Arlene

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great reception staff. Location was excellent, comfortable beds and the breakfast was excellent with a lot of variety food. Very close to the train station. Will definitely stay here again
Stayed 5 nights in Jun 2025

10/10 Excellent

ANGELA

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Close to the trains and walking distance to Buckingham Palace.
Stayed 2 nights in Apr 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was just as needed. Friendly staff. One of the best breakfast we've had at a hotel.
Stayed 5 nights in Jun 2025

4/10 Poor

Walter

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
We were so disappointed with our stay, specifically with the staff. We checked into the Presidential Suite. The check-in process was smooth but we did not receive any of the amenities that were included in the rate. When later asked if we were satisfied with the amenities package in our room, we were shocked as there was nothing in the room, not even enough towels. The desk manager explained that with the suite we should have received a basket, as well as vouchers for dinner and drinks. We received none of the above (except later two vouchers for drinks). The manager apologized and said that we would receive all of the amenities before we checked out the next morning. We never received anything. I did mention this again to another front desk manager who made the same promise, only to receive nothing. There also was never any mention of or attempt to rectify that we never received dinner vouchers (since the hotel no longer has a restaurant). We paid for the Presidential Suite, but never received all that we paid for. Only platitudes and empty promises of addressing the shortcomings. Nothing was ever done. In addition, we had trouble reaching the front desk by phone. I called seven times without any answer, my wife over ten times. I also asked for towels. Two bathrobes were delivered instead. Bedding for the sofa bed came, no pillows. Our breakfast room service was late and the order incorrect. Overall: very poor service, bait and switch room amenities. Bad.
Stayed 1 night in Jun 2025

8/10 Good

Christina

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Location is convenient, room is clean, staffs very friendly and happy to help anytime I need.
Stayed 3 nights in Jun 2025

6/10 Okay

christopher

Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service

Hugely disappointing

Room was small and could hardly be des robes as a family room. Not great value for £340 per night. Hugely disappointing
Stayed 1 night in Jun 2025

10/10 Excellent

Eugene

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern, updated hotel with large comfortable rooms, friendly staff and a great location that is walking distance from Buckingham Palace.
Stayed 2 nights in Jun 2025

10/10 Excellent

Aymee

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Very nice and very good location!! Love it
Stayed 2 nights in Jun 2025

10/10 Excellent

Jose

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
cleanning and organization in the room and hotel Difficult to use the elevators to fing some room of the hotel
Stayed 1 night in Jun 2025