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InterContinental London - The O2 by IHG

5.0 star property
VIP Access

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Photo gallery for InterContinental London - The O2 by IHG

3 restaurants, breakfast, lunch, dinner served; local cuisine
Property preview
2 bars/lounges, cocktail bar, rooftop bar
2 bars/lounges, cocktail bar, rooftop bar
3 restaurants, breakfast, lunch, dinner served; local cuisine

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
Waterview Drive, Greenwich Peninsula, London, England, SE10 0TW
  • Place, Thames Path
    ‪1 min walk‬
  • Place, O2 Arena
    ‪5 min walk‬
  • Place, IFS Cloud Greenwich Peninsula Station
    ‪9 min walk‬
  • Airport, London (LCY-London City)
    ‪9 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Premium Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Premium Room, 1 King Bed

10.0 out of 10
Exceptional
(11 reviews)
  • 32 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for King Classic

Premium bedding, minibar, in-room safe, desk

King Classic

9.6 out of 10
Exceptional
(52 reviews)
  • 29 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Twin Classic

Premium bedding, minibar, in-room safe, desk

Twin Classic

9.6 out of 10
Exceptional
(11 reviews)
  • 29 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Classic Room

Premium bedding, minibar, in-room safe, desk

Classic Room

9.8 out of 10
Exceptional
(12 reviews)
  • 29 sq m
  • City view
  • Sleeps 2
  • 1 Single Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | Premium bedding, minibar, in-room safe, desk

Junior Suite, 1 King Bed

9.8 out of 10
Exceptional
(6 reviews)
  • 40 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Classic Room, 1 King Bed, Accessible

Classic Room, 1 King Bed, Accessible | Premium bedding, minibar, in-room safe, desk

Classic Room, 1 King Bed, Accessible

9.6 out of 10
Exceptional
(4 reviews)
  • 32 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for One Bedroom Suite

One Bedroom Suite | Premium bedding, minibar, in-room safe, desk

One Bedroom Suite

9.4 out of 10
Exceptional
(3 reviews)
  • 60 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 Single Bed

View all photos for Suite (Ambassador)

Suite (Ambassador) | Premium bedding, minibar, in-room safe, desk

Suite (Ambassador)

  • 80 sq m
  • 2 bedrooms
  • City view
  • Sleeps 6
  • 1 Single Bed

View all photos for Presidential Suite

Presidential Suite | Premium bedding, minibar, in-room safe, desk

Presidential Suite

  • 169 sq m
  • 2 bedrooms
  • City view
  • Sleeps 4
  • 1 Single Bed

View all photos for Studio Suite (Apartment)

Studio Suite (Apartment) | Premium bedding, minibar, in-room safe, desk

Studio Suite (Apartment)

  • 40 sq m
  • City view
  • Sleeps 2
  • 1 Single Bed

View all photos for Apartment, 1 Bedroom (Suite)

Coffee/tea maker, electric kettle

Apartment, 1 Bedroom (Suite)

  • 52 sq m
  • City view
  • Sleeps 2
  • 1 Single Bed

View all photos for Apartment, 2 Bedrooms (Suite)

Apartment, 2 Bedrooms (Suite) | Premium bedding, minibar, in-room safe, desk

Apartment, 2 Bedrooms (Suite)

  • 75 sq m
  • City view
  • Sleeps 4
  • 1 Single Bed

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About this property

InterContinental London - The O2 by IHG

Luxury hotel connected to the convention centre in London with 3 restaurants
3 restaurants, a full-service spa and an indoor pool are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include 2 bars/lounges, a 24-hour fitness centre and a sauna.
InterContinental London - The O2 by IHG offers 453 air-conditioned accommodations with minibars and a safe. Beds feature premium bedding. A pillow menu is available. Televisions come with satellite channels and pay-per-view films. Bathrooms include a separate bath and shower with a rainfall showerhead, bathrobes, slippers and complimentary toiletries.

This London hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include free newspapers and complimentary bottles of water. A nightly turndown service is provided and housekeeping is offered on a daily basis.

An indoor pool, a children's pool and Access to hot tub are on site. Other recreational amenities include a sauna and a 24-hour fitness centre.
The on-site spa has 8 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Children under 6 years old are not allowed in the spa without adult supervision.

InterContinental London - The O2 by IHG's great location gets high marks from our customers. During your stay, you'll be connected to the convention centre and just a quick walk from O2 Arena. Features include free WiFi in public areas, plus 3 restaurants and 2 bars.
  • Free WiFi
  • Enjoy local cuisine at Market Brasserie, one of the property's 3 restaurants and 2 bars/lounges
  • English breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Treat yourself to facials, hot stone massages or body scrubs at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym, a steam room and a sauna
  • Guests have great things to say about the helpful staff and the breakfast
  • Just a 2-minute drive from O2 Arena and 6 minutes from Cutty Sark
InterContinental London - The O2 by IHG offers its guests a full-service spa, an indoor pool, and Access to hot tub. There are 3 restaurants on site, along with a coffee shop/cafΘ. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business centre and 34 meeting rooms. Event space at this hotel measures 16146 square feet (1500 square metres) and includes a conference centre. A children's pool, a 24-hour fitness centre, and a sauna are also featured at the luxury InterContinental London - The O2 by IHG. Parking is available for a fee.

This 5-star London hotel is smoke free.

For a fee, guests can enjoy a English breakfast daily from 7:30 AM to 11:30 AM.
Market Brasserie – This restaurant specialises in local cuisine and serves breakfast and dinner.
Kinaara – This fine-dining restaurant specialises in Indian cuisine and only serves dinner. Open selected days.
Clipper Bar – On-site cocktail bar. Open daily.
Eighteen Sky Bar – On-site rooftop bar. Reservations are required. Open selected days.
Meridian Lounge – This bistro specialises in British cuisine and serves breakfast, lunch and light fare. A children's menu is available. Open daily.
Late-night fare is available from 24-hour room service.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (GBP 45 per night)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily English breakfast available 7:30 AM to 11:30 AM for a fee: GBP 25 to 30 per person
  • 2 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Couples/private dining

Restaurants on site

  • Clipper Bar
  • Eighteen Sky Bar
  • Kinaara
  • Market Brasserie
  • Meridian Lounge

Things to do

  • 24-hour gym
  • Children's pool
  • Full-service spa
  • Hot tub
  • Indoor pool
  • Sauna
  • Shopping centre
  • Steam room

Family friendly

  • Children's pool
  • In-room cot
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 34 meeting rooms
  • Business centre
  • Computer station
  • Conference centre (16,146 square foot of space)

Outdoors

  • On a river
  • Pool loungers
  • Terrace

Full-service spa

  • 8 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 18 floors
  • Ballroom
  • Banquet hall
  • Built in 2015
  • Smoke-free property

Room amenities

Bedroom

  • Free cot
  • Pillow menu
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 42-inch TV with satellite channels
  • Pay films

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Late check-out fee: GBP 20

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for GBP 50 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: GBP 100 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: approximately GBP 25 to 30 per person
  • Self-parking fee: GBP 45 per night
  • Late check-out fee: GBP 20 (subject to availability)
  • Rollaway bed fee: GBP 50 per night
  • A facilities fee includes use of: sauna; hot tub; spa; swimming pool; fitness facilities

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 7:00 AM to 9:00 PM
  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Intercontinental London O2 Hotel
Intercontinental O2 Hotel
Intercontinental London O2
Intercontinental O2
Intercontinental London - The O2 England
InterContinental London The O2
InterContinental London The O2 an IHG Hotel
InterContinental London - The O2 by IHG Hotel
InterContinental London - The O2 by IHG London
InterContinental London - The O2 by IHG Hotel London

InterContinental London - The O2 by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 966 out of 1321 reviews
Rating 8 - Good. 193 out of 1321 reviews
Rating 6 - Okay. 77 out of 1321 reviews
Rating 4 - Poor. 33 out of 1321 reviews
Rating 2 - Terrible. 52 out of 1321 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

4/10 Poor

Javier

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I am writing to share some feedback regarding my recent stay at your hotel on the night of 15–16 October 2025. Unfortunately, my experience did not meet the standards I have come to expect from the InterContinental brand. At 3:29 a.m., we were woken up by a knock at the door and a phone call from room service, attempting to deliver food we had not ordered. This disturbance understandably disrupted our sleep and affected the rest of our night. Additionally, when we arrived for breakfast the following morning, our room could not be located in the system, and we were asked to wait 5–10 minutes before being seated. While the team were polite, this added further inconvenience to our stay. I wanted to bring these matters to your attention so that you can investigate and ensure other guests don’t experience similar issues. I would also appreciate it if you could look into what may have caused these errors and consider an appropriate gesture of goodwill in light of the disruption we experienced. Thank you for your time and understanding.
Stayed 1 night in Oct 2025

10/10 Excellent

Anna

Stayed 1 night in Oct 2025

8/10 Good

Mark

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

8/10 Good

Helen

Travelled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Asked for sofabed to be made up 4 times Didn’t get breakfast as queue too long £52 for parking is awful
Stayed 1 night in Oct 2025

8/10 Good

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Alice

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fabulous stay

Excellent service and professional from start to finish. Highly recommend this hotel especially if attending the O2..
Stayed 2 nights in Oct 2025

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel was wonderful. Ideally located for the O2 with its own private entrance into the O2 (which was ideal after the show) super friendly staff and excellent service all round. Bed was super comfy, well equipped rooms and everything you needed for a luxury stay. Its not cheap, but thats the price you pay for quality and this level of service.
Stayed 1 night in Oct 2025

6/10 Okay

Adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Dotty

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely beautiful room in a great hotel so close to the O2
Stayed 1 night in Oct 2025

10/10 Excellent

Alice

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Fabulous stay

Absolutely beautiful hotel and ideal for access to O2. All staff so friendly and courteous. Beds so comfortable. Highly recommend
Stayed 1 night in Oct 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Modern hotel with quality throughout. Very friendly and helpful staff. Comfortable bed and room to a high standard. Excellent breakfast.
Stayed 1 night in Oct 2025

10/10 Excellent

VALERIE

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

6/10 Okay

Naomi

Liked: Staff & service, amenities
The hotel room is very rundown.
Stayed 1 night in Sep 2025

10/10 Excellent

James

Stayed 4 nights in Sep 2025

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

10/10 Excellent

Declan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were excellent and really friendly. Breakfast was so good there was a queue to get in - well worth the wait
Stayed 1 night in Sep 2025

10/10 Excellent

Samantha

Stayed 1 night in Sep 2025

10/10 Excellent

Robin

Stayed 2 nights in Sep 2025

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Caron

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a 2 night stay here whilst attending a concert at the O2 for which it's perfect accommodation as it's so close. They have so many staff - even ones to press the lift buttons, and they are so professional. Every single one went the extra mile to make our stay special. We had room service food after the concert, of which there was lots of choice. Breakfast had everything imaginable on the menu. We'll be back when we visit the O2 again.
Stayed 2 nights in Sep 2025

10/10 Excellent

Tania

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff really helpful and breakfast choices were great.
Stayed 1 night in Sep 2025

2/10 Terrible

Rob

Stayed 1 night in Sep 2025

10/10 Excellent

John

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
The location was perfect for us. We were attending two night converts at The O2 Arena which was next to the hotel and there was a private walkway to the arena.
Stayed 2 nights in Sep 2025