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Kaya Great Northern Hotel

5.0 star property

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Photo gallery for Kaya Great Northern Hotel

2 bars/lounges, cocktail bar
2 bars/lounges, cocktail bar
Interior
Interior
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Business services

Explore the area

View in a map
King's Cross St Pancras Station, Pancras Road, London, England, N1C 4TB
  • Place, The Harry Potter Shop at Platform 9 3/4
    ‪1 min walk‬
  • Place, British Library
    ‪4 min walk‬
  • Place, Coal Drops Yard
    ‪5 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪71 min drive‬

Room options

View all photos for Victorian, Larger Guest Room, King

Victorian, Larger Guest Room, King | Egyptian cotton sheets, in-room safe, individually decorated

Victorian, Larger Guest Room, King

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Heritage, Larger Guest Room, Queen

Heritage, Larger Guest Room, Queen | Egyptian cotton sheets, in-room safe, individually decorated

Heritage, Larger Guest Room, Queen

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Edwardian, Guest Room, Queen, High Floor

Edwardian, Guest Room, Queen, High Floor | Egyptian cotton sheets, in-room safe, individually decorated

Edwardian, Guest Room, Queen, High Floor

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Edwardian, Guest Room, Double,High Floor

Edwardian, Guest Room, Double,High Floor | Egyptian cotton sheets, in-room safe, individually decorated

Edwardian, Guest Room, Double,High Floor

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Couchette, Smaller Guest Room, Double

Couchette, Smaller Guest Room, Double | Egyptian cotton sheets, in-room safe, individually decorated

Couchette, Smaller Guest Room, Double

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

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About this property

Kaya Great Northern Hotel

This smoke-free hotel features a restaurant, 2 bars/lounges and a coffee shop/cafe. Additionally, concierge services, dry cleaning and laundry facilities are on-site. Housekeeping is available on request.
Kaya Great Northern Hotel offers 88 air-conditioned accommodations with espresso makers and a safe. Each accommodation is individually furnished and decorated. Beds feature Egyptian cotton sheets. 40-inch flat-screen televisions come with satellite channels.

Bathrooms include baths or showers, bathrobes, slippers and designer toiletries. This London hotel provides complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and a hairdryer. An iron/ironing board and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at Kaya Great Northern Hotel. During your stay, you'll be connected to a railway/underground station and just a quick walk from The Harry Potter Shop at Platform 9 3/4. You'll find features such as 2 bars, a restaurant and a coffee shop/cafe.
  • Free WiFi
  • Enjoy British cuisine while dining at RAILS Restaurant
  • English breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Steps from The Harry Potter Shop at Platform 9 3/4 and 6 minutes on foot from British Library
  • Dogs welcome for a fee
Along with a restaurant, there's a coffee shop/cafe on site. You can unwind with a drink at one of the 2 bars/lounges. There are 3 meeting rooms available. A terrace, multilingual staff, and tour/ticket assistance are also featured at the luxury Kaya Great Northern Hotel. The hotel can provide concierge services and wedding services. You'll have access to the indoor pool and health club at a partner property.

This 5-star London hotel is smoke free.

For a fee, guests can enjoy English breakfast on weekdays from 7:00 AM to 10:00 AM and at the weekend from 8:00 AM to 11:00 AM.
RAILS Restaurant – This restaurant specialises in British cuisine and serves breakfast, lunch and dinner.
GNH Bar and Terrace – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Little Bar – On-site cocktail bar. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: High-speed internet

Parking and transport

  • No on-site parking available

Food and drink

  • English breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; GBP 22.50 per person
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • GNH Bar and Terrace
  • Little Bar
  • RAILS Restaurant

Things to do

  • Indoor pool (guest access)

Family friendly

  • Access to nearby indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 3 meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height electrical sockets in bathroom
  • Transfer shower
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 5 floors
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1854
  • Communal living room
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable/satellite channels

Food and drink

  • Espresso maker
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Energy-saving switches in guestrooms
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Sunday:
  • Bar/lounge
  • Restaurant

Access methods

Staffed front desk

Pets

  • Pets: GBP 50 per pet, per stay
  • Only dogs are allowed
  • Maximum 1 (weight limit: 44 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: from approximately GBP 22.50 per person
  • Pet fee: GBP 50 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Great Northern

Kaya Great Northern Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 591 out of 1004 reviews
Rating 8 - Good. 250 out of 1004 reviews
Rating 6 - Okay. 88 out of 1004 reviews
Rating 4 - Poor. 46 out of 1004 reviews
Rating 2 - Terrible. 29 out of 1004 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, amenities
The check-in was flawless and Chennelle was cheery, bright and really helpful. The room was spotlessly clean and stylise with an art deco feel. Lovely hotel and would definitely stay again!
Stayed 1 night in Nov 2025

10/10 Excellent

Bao

Stayed 1 night in Aug 2025

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I’m not sure the location could be bettered for transport links and the staff were fantastic. I hadn’t realised I’d booked a room with a bath rather than shower but for a one night stay the bath was OK. Room supremely quiet despite a busy world right outside. Would book again.
Stayed 1 night in Nov 2025

10/10 Excellent

Philippa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous in every way!
Stayed 1 night in Oct 2025

10/10 Excellent

Nicole

Stayed 1 night in Oct 2025

10/10 Excellent

Scott

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outstanding rooms, very warm welcome from front of house
Stayed 1 night in Oct 2025

10/10 Excellent

Lawrence

Stayed 1 night in Oct 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and well appointed, good spot for an overnight stay.
Stayed 1 night in Oct 2025

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All good. Comfortable, clean room.
Stayed 1 night in Oct 2025

10/10 Excellent

prakash

Travelled with family
Liked: Amenities
Great location excellent service!
Stayed 1 night in Oct 2025

10/10 Excellent

Caroline

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing service at reception (Sonali) and at breakfast.
Stayed 1 night in Sep 2025

10/10 Excellent

Rebecca, Nottingham

Stayed 1 night in Sep 2025

2/10 Terrible

William

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

Rock hard beds with dips in the mattress

Beautiful room with great views but the moment we got into bed it was clear the mattress was way past its best. Unfortunately it was rock hard and a dip in the centre meant we constantly rolled into it. I told staff at the front desk who said someone would email me but they didn’t. The shower gel pump was broken as well
Stayed 1 night in Aug 2025

10/10 Excellent

Merima

Stayed 2 nights in Sep 2025

8/10 Good

Tina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Ann

Stayed 1 night in Sep 2025

10/10 Excellent

Kornelia, Georgetown

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great central location. All trains and subways are nearby. Great dining options. The rooms were quiet and comfortable.
Stayed 4 nights in Jun 2025

8/10 Good

Caroline

Liked: Staff & service, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Earnell

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything and more of what you expect of a luxury hotel ☺️
Stayed 1 night in Aug 2025

6/10 Okay

John

Liked: Cleanliness, property conditions & facilities
Traffic noise Receptionist appeared a bit confused Some machinery started up outside at 4 in the morning Handy for the station but way overpriced
Stayed 1 night in Aug 2025

10/10 Excellent

Helen

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location for eurostar. Very comfortable rooms, staff helpful Everything you need in close proximity.
Stayed 1 night in Aug 2025

10/10 Excellent

Kimli, Surrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great central place to stay!
Stayed 1 night in Aug 2025

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

6/10 Okay

zin

Liked: Amenities
Disliked: Staff & service
The reception checking in service was very inefficient. Although breakfast was included my booking for 2 nights and paid fully at the time of booking on Expedia, we were turned down at the restaurant for breakfast. I showed my booking confirmation email which clearly stated the breakfast was included, we were asked to wait for about 10 minutes at the table before the staff came back to tell me tgat the breakfast was not included. Then we were asked to go dowbstairs to go to the reception and yo check it again. Then the receptionist said it was included. She put it down toExpedia website not connecting to their website. I xannot believe how inefficiently they run what the so called 5 star hot and make the guest feeling as if we were cheating ! And caising an argument . The checking in process took so long in tge narrow cooridor , with a small desk with 3 staff proceesing 1x checking in for a couple in front of me took over 20 minutes. I dobt really think these staff know what they were doing. There was no erlcoming atmosphere either. If notbecause of the lication, i would not recommend here . I paid over £580 for two nights.
Stayed 2 nights in Jul 2025

10/10 Excellent

Kristie

Stayed 1 night in Jul 2025