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Mstay Hotel 43

3.0 star property

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Photo gallery for Mstay Hotel 43

Shower, free toiletries, hair dryer, towels
Exterior
In-room safe, desk, blackout curtains, iron/ironing board
Lobby
Interior

Reviews

7.4 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Housekeeping

Explore the area

View in a map
43 Queensborough Terrace, London, 43, London, ENG, W2 3SY
  • Place, Kensington Gardens
    ‪2 min walk‬
  • Place, Queensway
    ‪3 min walk‬
  • Place, Hyde Park
    ‪12 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪60 min drive‬

Room options

View all photos for Single Room

In-room safe, desk, blackout curtains, iron/ironing board

Single Room

  • 12 sq m
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Double Room

Shower, free toiletries, hair dryer, towels

Double Room

  • 16 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Twin Room

In-room safe, desk, blackout curtains, iron/ironing board

Twin Room

  • 17 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Triple Room

In-room safe, desk, blackout curtains, iron/ironing board

Triple Room

  • 19 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Standard Quadruple Room, 1 Bedroom, City View

In-room safe, desk, blackout curtains, iron/ironing board

Standard Quadruple Room, 1 Bedroom, City View

  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds and 1 Double Bed
  • Free Wi-Fi

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About this property

Mstay Hotel 43

This smoke-free hotel features tour/ticket assistance, a front desk safe and free Wi-Fi in public areas. Other amenities include multilingual staff assistance.
Mstay Hotel 43 offers 22 accommodations with a safe and a hairdryer. 19-inch LCD televisions come with digital channels. Bathrooms include a shower and complimentary toiletries.

This London hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
During your stay at Mstay Hotel 43, you're just a quick walk from Kensington Gardens. You'll find features such as free WiFi in public areas.
  • Free WiFi
  • Amenities include a front desk safe, multilingual staff and a lift
  • Just a 3-minute walk from Kensington Gardens and 13 minutes on foot from Hyde Park
Mstay Hotel 43 offers its guests multilingual staff, tour/ticket assistance, and a front desk safe. Public spaces have free WiFi.

This 3-star London hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (GBP 30 per day); reservations required

Family friendly

  • In-room cot

Conveniences

  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • Lift

More

  • 1 building
  • 6 floors
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 19-inch LCD TV with digital channels

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM

Contactless check-in and check-out are available

Minimum check-in age - 18

Check-out

Check-out before noon

Contactless check-out

Late check-out fee: GBP 50

Special check-in instructions

The check-in location differs from the property location; go to: [104-110 Queensway, London, W2 3RR]

Guests planning to arrive outside normal check-in hours will receive an email within 24 hours before arrival with check-in instructions and lockbox information; access will be through a private entrance

If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

The credit card used to book the reservation must be presented at the time of check-in. Guests who plan to pay for other guests' stay must contact the property in advance.

Access methods

Lockbox, private entrance

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 25 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: GBP 30 per day (200 ft away)
  • Late check-out fee: GBP 50
  • Rollaway bed fee: GBP 25 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The check-in location differs from the property location. To check in, guests will need to go to 104-110 Queensway, London, W2 3RR
Guests arriving after 8:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours will receive an email before arrival with check-in information and lockbox information. Guests can access their accommodation through a private entrance. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

43 Hotel

43 London

MStay 43

MStay Hotel 43 London

43 Hotel London

Hotel 43 London, England

MStay 43 London

Hotel 43

Hotel 43 London

Mstay Hotel 43 Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 51 out of 299 reviews
Rating 8 - Good. 149 out of 299 reviews
Rating 6 - Okay. 63 out of 299 reviews
Rating 4 - Poor. 25 out of 299 reviews
Rating 2 - Terrible. 11 out of 299 reviews

8.0/10

Cleanliness

7.6/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, ok price. Room size is not bad for London, room is clean, shower and hot water are nice. Our room was quiet until the last night someone stayed next door, but this is no guarantee in any hotel. Overall experience is good.
Stayed 3 nights in Aug 2021
Verified

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Location, perfect for overnight stay

Good value by London standards in a convenient location with clean rooms. Perfect if you just want a comfortable nights sleep and don't intend to spend time in the room.
Stayed 1 night in Jul 2021
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was really nice
Stayed 1 night in Jun 2021
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
房間隔音較差
Stayed 15 nights in Apr 2021
Verified

8/10 Good

Océane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bien

Nous avons été transférés au Mstay 39 studios, pour cause du coronavirus. Mais je pense que la qualité des services reste la même que le Mstay hotel 43.
Stayed 1 night in Mar 2020
Verified

8/10 Good

Anna

Liked: Cleanliness, property conditions & facilities
Vi blev omplacerade till MSTay 39 studios pga corona19. Hotellrummet var bra, lite trångt men ok. Sängarna lite hårda .
Stayed 3 nights in Mar 2020
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Det var en trevlig vistelse
Stayed 1 night in Mar 2020
Verified

10/10 Excellent

YIU KA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

MStay43, 真心超值

性價比高，近兩條線既車站，附近有餐廳，超市。房間真心ok ，早餐可以啦，如果再去倫敦會再訂。
Stayed 7 nights in Jan 2020
Verified

8/10 Good

HYESU

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

지하객실 무슨 생각으로 만들어놨니ㅎ

숙소 3박이나 예약했는데 우리나라로 따지면 육층 건물이던데 첫날에 그 많은 방중에 지하를 줬음 동양인이라 그런가 싶었지만 딱히 그런거같지는 않았는데 지하실은 리얼로 최악이에요 일층로비소리인지는 모르겠지만 사람들 걸어다니는 소리 구두소리 같은거 계속들리고 방음이 안좋아요 또 심지어 지하실에 조식실도있어요 방음도 안좋은데 무슨 생각으로 조식실옆에 객실 만들어놓은건지 이해가 안됐어여,,첫날 잘때 사람들 걸어다니는 신발소리, 아침에는 새벽부터 조식실에 사람들 왔다갔다하는소리로 잠을 제대로 못자서 다음날 방바꿔달랬더니 바꿔줬어요 이번엔 6층방으로 줬는데 확실히 자기에 소음이 없어서 좋았어요 지하방 배정받으면 바꿔달라하세요ㅠㅠ 그것빼고 남자 카운터에 앉아있는애 하나 좀 싸가지 없어보이는거 빼면 방도 깨끗하고 화장실도 깨끗하고 좋아요 지하실만 아니라면 재방문의사 있습니다
Stayed 3 nights in Feb 2020
Verified

10/10 Excellent

Priscilla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Simple but good!!!

Room very simple but clean and comfortable. Great bathroom with good shower. Good location.
Stayed 2 nights in Jan 2020
Verified

8/10 Good

Anna

Liked: Cleanliness, property conditions & facilities, room comfort

Bra hotell med bra läge

Bra hotell med bra läge nära tunnelbanestationerna Queensway och Bayswater. Rent och fräscht, inga anmärkningar.
Stayed 3 nights in Jan 2020
Verified

10/10 Excellent

Karely

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is super well located, lots of commerce and great transportation. The room was Ok for the price... The only bad thing was the bathroom door, which was very hard to open .
Stayed 6 nights in Dec 2019
Verified

8/10 Good

ekavi

Liked: Cleanliness, staff & service, property conditions & facilities

Small but nice

Perfect location. Slightly noisy. Quite small rooms but clean and tidy.
Stayed 7 nights in Dec 2019
Verified

8/10 Good

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Simple but clean and great value

Somewhat underwhelming on arrival, however extremely clean and well serviced each day. Breakfast was kept fresh and was more than adequate. Friendly breakfast room staff and room staff. More B&B than hotel but great value by comparison.
Stayed 4 nights in Dec 2019
Verified

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities

Uncomfortable stay

i lived in B/F and whole night hearing noise from raining drops on air-con. Itinerary sudden changes sometimes is unavoidable. I request deferring room stay at least 1 month ago but I was rejected because of rigid payment terms.
Stayed 2 nights in Dec 2019
Verified

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Room comfort

No sleep.

Such a shame, the room was spotless, a great location and nice facilities, however the large french windows in my room didn't shut properly meaning it was extremely noisy all night and I didn't get much rest. I did show the staff member who was very nice and tried to fix the issue but wasn't able to. I'm sure the other rooms are quieter!
Stayed 1 night in Dec 2019
Verified

6/10 Okay

Catherine

Liked: Cleanliness, staff & service
Disliked: Room comfort

Tight spaced basement room - could be better

I was disappointed when that we were placed in a basement room, next to the stairs. In the mornings it was very loud, with everyone having to come down the stairs, and walk past our room, to go to the breakfast area. The shelf in the bathroom, underneath the mirror, was loose and at an angle - making it impossible to place anything on there, as it would slide off. Not much room/space around the bed - I kept on banging into the radiator. (The bed’s placed in a tight corner of the room). Plus sides... The room was warm and clean, and the hotel was in a good location, which suited our needs. I’d consider staying again, but perhaps not down in a ‘tight and noisy’ basement room!
Stayed 2 nights in Nov 2019
Verified

8/10 Good

Alfredo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, good condition, small room but ok for one
Stayed 2 nights in Nov 2019
Verified

10/10 Excellent

Chatarina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
helt ok hotel, lite trångt rum men bra förbindelser två tunnelbanestationer inom 4-5 minuters gångavstånd
Stayed 3 nights in Oct 2019
Verified

8/10 Good

Ivar Johan

Liked: Cleanliness, staff & service

Practical location

Snakk room for Big Norwegians
Stayed 2 nights in Oct 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and price, central to London with multiple transport options to get to where you need
Stayed 2 nights in Oct 2019
Verified

8/10 Good

Torild

Liked: Cleanliness, staff & service, property conditions & facilities
Nice, excellent for family visit,
Stayed 4 nights in Oct 2019
Verified

6/10 Okay

Verified traveller

Liked: Staff & service

딱 별3개

호텔건물자체가 낡아서 내부가 아주 깔끔하진 않았습니다. 들어가자 마자 샤워기 헤드가 떨어졌는데 리셉션 직원이 올라와서 고쳐주었습니다. 방은 매우 작은데 런던인거 고려하면 그러려니 합니다. 주변에 마트, 식당 많고 교통이 좋아서 편리합니다.
Stayed 4 nights in Sep 2019
Verified

4/10 Poor

3Mädels

Disliked: Staff & service
Die Bettwäsche war schmutzig, ein gebrauchtes Handtuch hing von Anfang an im Zimmer. Das Personal an der Rezeption könnte keine Auskunft über die U-Bahn Verbindungen geben. Das Frühstück war lieblos gemacht. Alles in allem ein schlechter Service.
Stayed 3 nights in Sep 2019
Verified

8/10 Good

arthur

Liked: Cleanliness, staff & service, property conditions & facilities

Great breakfast but room very small

Good basic hotel
Stayed 4 nights in Jul 2019