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Craven Hill Gardens

3.0 star property

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Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Air-conditioning
  • Housekeeping

Explore the area

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1 Craven Hill Gardens, London, England, W2 3ES
  • Place, Kensington Gardens
    ‪3 min walk‬
  • Place, Queensway
    ‪6 min walk‬
  • Place, Hyde Park
    ‪9 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪61 min drive‬

Room options

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About this property

Craven Hill Gardens

Concierge services and free Wi-Fi in public areas are available at this smoke-free hotel.
Air-conditioned accommodation at Craven Hill Gardens offers a safe and complimentary slippers. Televisions come with digital channels. Bathrooms include a shower and hairdryers. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.
During your stay at Craven Hill Gardens, you're just a quick walk from Hyde Park. Features include free WiFi in public areas, plus a round-trip airport shuttle and concierge services.
  • Free Wi-Fi in some public areas
  • Services include a concierge
  • Just a 3-minute walk from Kensington Gardens and 10 minutes on foot from Hyde Park
  • Airport shuttle service available
As a guest of Craven Hill Gardens, you'll find concierge services and a lift. Public spaces have free WiFi.

This 3-star London hotel is smoke free.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Airport shuttle available

Guest services

  • Concierge services
  • Housekeeping (daily)

Accessibility

  • Lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 42-inch TV with digital channels

More

  • Air conditioning
  • Heating
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 7:00 PM

Early check-in subject to availability

Early check-in is available for a fee

Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

A late check-out fee will be charged

Special check-in instructions

There is no front desk at this property

Guests must contact the property in advance for check-in instructions; access will be through a private entrance

This property doesn't offer after-hours check-in

To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Private entrance

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for GBP 25.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: GBP 50 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • A late check-out fee will be charged
  • Crib (infant bed) fee: GBP 25.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
On-site parties or group events are strictly prohibited
Long-term renters welcome
Safety features at this property include a fire extinguisher, a smoke detector, a security system and window guards
This property does not have a front desk. This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Guests can access their accommodation through a private entrance.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Alcohol isn't served at Craven Hill Gardens.

Property is also known as

Hyde Park Aparthotel London

Hyde Park Aparthotel

Hyde Park Hotel London

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Hyde Park

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Craven Hill Gardens Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 141 out of 266 reviews
Rating 8 - Good. 84 out of 266 reviews
Rating 6 - Okay. 28 out of 266 reviews
Rating 4 - Poor. 5 out of 266 reviews
Rating 2 - Terrible. 8 out of 266 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

Reviews

8/10 Good

Jess

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service

Generally okay, and good location

Stayed 2 nights in Aug 2021

8/10 Good

Phillipa

Liked: Staff & service, property conditions & facilities, room comfort

Loved my stay

The bed cover had some stains and there was only 2 coffee pods for a 4 night stay but I would still go again. The bed and room was comfortable and it was a great location.
Stayed 4 nights in Aug 2021

4/10 Poor

Paul

Disliked: Cleanliness, staff & service, property conditions & facilities

Reception just could not give a damn

The Nox hotel is really a glorified b&b. It is not a 4-star property, regardless of the state of the room. Initially the receptionist was very polite and we checked in on time. The room however, was dark (it was in the basement) there was paint on the floor (this is because of damp causing the paint to fall off the walls). There was an issue with the bathroom door (the bathroom door was a sliding door and it was stuck within the recess due to a leak from the shower that had made the door swell up). I asked reception to fix this problem, I also mentioned that we only had one towel and no toiletries. There was a dirty sock from a previous guest left in the wardrobe. The receptionist response was that he was the only person on shift, but he assured us that he would have the maintenance man look at this problem the next day. Suffice to say nothing was done the door wouldn’t close and the floor remains covered in paint chips for the duration of our stay (two days). Not the worst place I’ve ever stayed but disappointing nonetheless.
Stayed 2 nights in Aug 2021

10/10 Excellent

Mauricio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Jul 2021

8/10 Good

richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great room

Great room very clean, beautifully decorated, but slightly hard to find..walked around in circles for a while
Stayed 1 night in Jul 2021

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2021

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed here with my boyfriend as we wanted to go away for a couple of nights but didnt want to spend loads on a room as we weren't going to be there much (had a lot of activities etc planned). we both liked the room and thought it was great value for money. its location is really nice as we weren't in a busy area so was very nice to go for walks around Kensington garden/hyde park (which are really close by). there were two tube stations about 5/10 minute walk away so they were really useful as a lot of our activities were a little far to walk from the hotel. there's also a small Tesco about a 10 minute walk from the hotel which was also really useful for snacks/lunch. the street the hotel was on was really nice and quiet and close to the gardens which were lovely. the room itself was nice (very good value for money), there were a few marks on the wall and little damages done to some of the furniture (e.g the shower door) but apart from that the room was nice and got cleaned often. we had a tv in our room, a fridge, wardrobe, hot water machine, a hob, a few glasses/mugs/bowels, a sink and some coffee/tea sachets etc etc. the staff were friendly and helpful. would recommend this hotel to a friend if looking for a nice, good priced room (ours was about £40 a night for both of us) that's out of the way a little so nice and quiet. overall pleased with my say at Lancaster Gate NOX hotel :)
Stayed 3 nights in Jul 2021

10/10 Excellent

Charlotte

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely stay

We loved it ! we will be back
Stayed 2 nights in Jul 2021

6/10 Okay

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Good location, and quiet area. Lovely temperature in the room despite it being over 30 degrees outside.
Stayed 1 night in Jul 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and modern, quiet, great location, value for money.
Stayed 2 nights in Jul 2021

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent room, excellent location
Stayed 1 night in Jul 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place to stay. I got upgraded to a little studio and the gentleman at reception was super friendly. It was perfect for me and the location was also fantastic. Very clean and had everything you needed. The only issue was maybe the smoky smell when i first entered the room, but that wasn't so noticeable after a while. Secondly the shower was nice but the water pooled at the bottom so not draining properly. Also, the shower handle itself is very difficult to turn off when your hands are wet. I had to grab my t-shirt because it was so tight. Otherwise no major issues, and I would defo recommend!
Stayed 1 night in Jul 2021

10/10 Excellent

Connor

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2021

10/10 Excellent

JONATHAN

Liked: Property conditions & facilities, room comfort

Great location and great value!

Great place to stay on a short trip to London. The rooms are (understandably) very small but it’s ideally located next to Hyde park and the staff are incredibly friendly and helpful!
Stayed 1 night in Jun 2021

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect

Fantastic hotel, perfect location, the room was amazing we booked the jacuzzi suite and it didn’t disappoint, would defiantly Stay there again!!
Stayed 1 night in Jun 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2021

6/10 Okay

Rachid

The hotel was clean comfortable but no hair dryer first time I have been to hotel with no hair dryer asked for towel kept waiting in the reception and just decided to go back to my room after the reception area is always empty with no one to ask for help.
Stayed 1 night in Jun 2021

8/10 Good

Verified traveller

Liked: Room comfort
Disliked: Staff & service
Overall a good stay. Some minor points: 1) no water bottles given as mentioned 2) Coffee pods and milk were not replenished on day 2 3) Insufficient shower gel and toiletries
Stayed 2 nights in Jun 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great value and location

Brilliant value for money, great location, good quality room with plenty of space.
Stayed 1 night in Jun 2021

8/10 Good

Benjamin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Nice place. Bit old school with checking in/out which is inconvenient. Curtains were too thin to function properly and so let all the light in.
Stayed 1 night in May 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasant stay

A good stay overall. Had a free upgrade; couldn’t ask for more! Wish if the windows were double glazed though to minimise outdoor disturbance.
Stayed 3 nights in May 2021

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The building was alive with a new dawn eagerness to please post plague (free upgrade to the top floor studio suite, self conscious social exchanges, as yet unweary smiles) and the kind of disinfected cleanliness that is a given in much of the world but of freakish novelty in London hotels. Some traces of the abraded service and standards of the before times remain (the indelible smell of years of alarm-avoiding cigarette smoke in the bathroom and sash windows that cannot be closed) but generally a good place to stay in a quiet and central enough location.
Stayed 2 nights in May 2021

10/10 Excellent

Silvio

Stayed 1 night in May 2021

10/10 Excellent

Silvio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing location right in central London

Staff were very friendly. The room was good despite having a wall facing my window. It was quiet and allowed me to rest for my journey back home. I would not stay in this room for more than one night though. I would prefer a higher room with some light. For the price I paid I always happy. Facilities were very good.
Stayed 1 night in Apr 2021

8/10 Good

David

Business traveller
Liked: Property conditions & facilities
Stayed 2 nights in Apr 2021