20 Feb 2023 by Argenis Urdaneta
Dear David,Thank you for the review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Argenis UrdanetaFront Office Manager
25 Nov 2020 by Leo
Dear Guest, Thank you for taking time to provide a review about your stay with us. I am glad to hear that the room was nice. However I am sorry to read that there was an issue with the windows . Leonardo - Guest relations
24 Feb 2020 by Giada
Thank you for the super review! Delighted you enjoyed your time with us and hope to welcome you back soon.Kind Regards
5 Aug 2019 by Giada
Thank you for the excellent review. We're thrilled your time with us was so amazing! At Novotel Tower Bridge we endeavor to go above and beyond to ensure our guests have a memorable experience. We look forward to hosting you again soon for another fantastic experience!
2 Jul 2019 by Giada
Dear Anonymous, Thank you for the great review of our hotel! We are hoping to see you again very soon. Sincerely, Giada Melegoni Guest Relations
15 Jul 2019 by David
Dear Guest, thanks for your review and feedback which is gratefully received. Please accept our apologies for the elements of your stay where we need to improve, please be assured we will focus on addressing and improving in these areas. We hope we can welcome you back again soon to see this. Kind Regards, David
25 Oct 2018 by Antoine Chauveau - Guest Experience Leader
Dear Adam, First of I would like to thank you for sharing your experience with us, I was both surprised and disappointed with regard to your evening experience, The restaurant is open until 10pm however we do serve food until 11pm both in the bar and the room service and I would like to apologise if this was miscommunicated to you and I can assure you that I took immediate action and reinforce with the team our service standard. I am sorry to read that your breakfast experience was not any better, despite the fact that we have displayed in the lifts a breakfast notice to advise our guest the possible waiting time at peak time we did experience a high number of customer coming for breakfast at the same time and a slow table turnover. I can assure you this was an unusual shortfall as we do receive a lot of positive comments about our breakfast service. I hope you will give us the opportunity to welcome you back at the Novotel London Tower Bridge in order to allow us to demonstrate to you the true level of service we pride ourselves for. Best Regards,
29 Apr 2024 by Giada
Thank you for your lovely comments, we look forward to welcoming you back again soon very soon.
20 Nov 2023 by Argenis Urdaneta
Dear Tuomo,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Argenis UrdanetaFront Office Manager
4 Oct 2023 by Argenis Urdaneta
Dear Tania,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Argenis UrdanetaFront Office Manager
Novotel London Tower Bridge offers its guests a sauna and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Business amenities include a business centre and 7 meeting rooms. Event space at this hotel measures 484 square feet (45 square metres) and includes conference space. Multilingual staff, tour/ticket assistance, and dry cleaning/laundry services are also featured at the business-friendly Novotel London Tower Bridge. This 4-star London hotel is smoke free.
Available in all rooms: Free WiFi , Wireless internet access
Available in some public areas: Free WiFi , Internet access - wireless
Novotel London Tower Bridge offers 203 accommodations with a safe and complimentary bottles of water. Beds feature premium bedding. Guests can surf the web using complimentary wireless Internet access. Bathrooms include baths or showers and hairdryers. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.
For a fee, guests can enjoy full breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 7:00 AM to 11:00 AM.
Keepers Restaurant – This restaurant specialises in international cuisine and serves breakfast, lunch, dinner and light fare. A children's menu is available.
Keepers Bar Lounge – This bar specialises in international cuisine and serves breakfast, lunch, dinner and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
24-hour room service is available.
Recreational amenities at the hotel include a sauna and a fitness centre.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express, Diners Club and debit cards. Cash is not accepted. For guests' safety, the property includes a smoke detector in all accommodation. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.
