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Pan Pacific London

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A modern indoor swimming pool with large windows, potted plants, and a view of historic buildings.
A modern lounge area with seating, a coffee table, and a bookshelf.
Suite, City View (Walbrook) | Hypo-allergenic bedding, down duvets, minibar, in-room safe
A bar area with a long counter, multiple stools, and a variety of bottles.
A restaurant with multiple dining tables and chairs, large windows, and potted plants.

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
80 Houndsditch, London, England, EC3A 7AB
  • Place, Financial District
    ‪1 min walk‬
  • Place, Liverpool Street
    ‪2 min walk‬
  • Place, Tower of London
    ‪11 min walk‬
  • Airport, London (LCY-London City)
    ‪29 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Suite, 2 Bedrooms (Bishopsgate)

A modern hotel room with a large bed, a seating area, a mirror, and a painting on the wall.

Suite, 2 Bedrooms (Bishopsgate)

  • City view
  • 104 sq m
  • Sleeps 5
  • 2 King Beds
  • Free Wi-Fi

View all photos for Premier Room, 1 King Bed

A modern hotel room with a large bed, a sofa, a small table with a plant, and a city view through large windows.

Premier Room, 1 King Bed

9.8 out of 10
Exceptional
(11 reviews)
  • City view
  • 39 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premier Room, 2 Queen Beds

A hotel room with two beds, a sofa, a small table with a vase, and large windows with a city view.

Premier Room, 2 Queen Beds

10.0 out of 10
Exceptional
(3 reviews)
  • City view
  • 45 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Deluxe Room, 2 Queen Beds

A hotel room with two beds, a small table, a sofa, and a TV.

Deluxe Room, 2 Queen Beds

10.0 out of 10
Exceptional
(5 reviews)
  • City view
  • 41 sq m
  • Sleeps 3
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Deluxe Room, 1 King Bed

A modern hotel room with a large bed, a flat-screen TV, a small seating area, and a mirror.

Deluxe Room, 1 King Bed

10.0 out of 10
Exceptional
(28 reviews)
  • City view
  • 37 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room, City View

A hotel room with a large bed, a sofa, a small table, and a view of the cityscape through large windows.

Deluxe Room, City View

9.0 out of 10
Wonderful
(7 reviews)
  • City view
  • 37 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Executive Room

A modern hotel room with a large bed, a curved sofa, a small round table, and a large window with blinds.

Executive Room

10.0 out of 10
Exceptional
(3 reviews)
  • City view
  • 43 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Executive Room, City View

A modern hotel room with a large bed, a desk, and a view of the cityscape.

Executive Room, City View

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 43 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Executive Room, Mobility Accessible

A hotel room with a large bed, a seating area with a chair, a small table with a vase, and a wall with a floral mural.

Executive Room, Mobility Accessible

  • City view
  • 53 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite (Pan Pacific)

A modern living room with a large dining table, comfortable seating, a flat-screen TV, and large windows offering city views.

Suite (Pan Pacific)

  • City view
  • 119 sq m
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite (Bishopsgate)

A hotel room with a bed, a sofa, a small table with a plant, and a painting on the wall.

Suite (Bishopsgate)

  • City view
  • 63 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, City View (Walbrook)

A shelf with books and a container.

Suite, City View (Walbrook)

  • City view
  • 57 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite (Devonshire)

A modern bathroom with a white tiled wall, a bathtub, a showerhead, a small shelf with toiletries, and a wooden tray with a book and a vase of flowers.

Suite (Devonshire)

8.0 out of 10
Very good
(1 review)
  • City view
  • 52 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Executive City View

Hypo-allergenic bedding, down duvets, minibar, in-room safe

Executive City View

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe

Hypo-allergenic bedding, down duvets, minibar, in-room safe

Deluxe

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premier

Hypo-allergenic bedding, down duvets, minibar, in-room safe

Premier

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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About this property

Pan Pacific London

This smoke-free hotel features a full-service spa, an indoor pool and a restaurant. WiFi in public areas is free. Other amenities include 2 bars/lounges, a 24-hour fitness centre and a sauna. Change of towels is available on request
Pan Pacific London offers 237 air-conditioned accommodations with minibars and espresso makers. Each accommodation is individually furnished and decorated. Beds feature down duvets. A pillow menu is available. 55-inch LCD televisions come with premium digital channels. Bathrooms include bathrobes, slippers, designer toiletries and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include safes and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include an indoor pool, a sauna and a 24-hour fitness centre.

Children aged under 18 years old are not allowed in the swimming pool without adult supervision. Guests aged under 16 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves with a trip to the on-site spa, which has 2 treatment rooms. Services include facials, body wraps, body scrubs and body treatments.
Our customers tell us that they can't get enough of the pool at Pan Pacific London. During your stay, you're just a quick walk from Liverpool Street. Enjoy features like free WiFi in public areas, plus 2 bars and a full-service spa. Some of the pet-friendly amenities that this property offers include food and water bowls, pet-sitting services and litter trays.
  • Free WiFi
  • Enjoy Singaporean cuisine while dining at Straits Kitchen
  • English breakfast served weekends for a fee
  • Take a swim in the indoor pool
  • Indulge with body scrubs, body treatments or massages at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym, a steam room and a sauna
  • Guests really like the accommodation for the cleanliness, spaciousness and overall comfort
  • 14 minutes by foot from London Bridge and a 3-minute drive from Tower of London
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls, pet-sitting services and litter trays
Pan Pacific London offers its guests a full-service spa, an indoor pool, and a sauna. There's a restaurant on site. You can unwind with a drink at one of the 2 bars/lounges. Public spaces have free WiFi.

A 24-hour fitness centre, spa services, and multilingual staff are also featured at the luxury Pan Pacific London.

This 5-star London hotel is smoke free.

For a fee, guests can enjoy a English breakfast on weekends from 7:00 AM and 11:30 AM.
Straits Kitchen – This restaurant specialises in Singaporean cuisine and serves breakfast, lunch and dinner. A children's menu is available. Open daily.
Ginger Lily Bar & Lounge – This bar only serves light fare. Open daily.
Straits Bar – On-site bar. Open daily.
Late-night fare is available from 24-hour room service.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (GBP 85 per day)

Food and drink

  • Weekend English breakfast available 7:00 AM to 11:30 AM for a fee: GBP 44 per person
  • 2 bars/lounges
  • A restaurant

Restaurants on site

  • Ginger Lily Bar & Lounge
  • Straits Bar
  • Straits Kitchen

Things to do

  • 24-hour gym
  • Full-service spa
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • In-room cot
  • Indoor pool
  • Laundry facilities
  • Travel cot

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Pool loungers

Full-service spa

  • 2 treatment rooms
  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Doorbell and phone notification
  • Hand-held showerhead
  • Handrails in stairways (120 centimetre high)
  • High-pile carpet in room
  • Lever door handles
  • Lift (118 centimetre wide door)
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (196 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 19 floors
  • Ballroom
  • Banquet hall
  • Built in 2021
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Heated bathroom floor
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: GBP 60.00 per pet, per stay
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 33 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls, pet-sitting services, litter trays and pet-grooming services are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 80.00 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: from approximately GBP 44.00 per person
  • Nearby parking fee: GBP 85 per day (3609 ft away)
  • Pet fee: GBP 60.00 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 80.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cots/infant beds, rollaway/extra beds and high chair
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Pan Pacific London Hotel
Pan Pacific London London
Pan Pacific London Hotel London

Pan Pacific London Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 902 out of 1003 reviews
Rating 8 - Good. 66 out of 1003 reviews
Rating 6 - Okay. 25 out of 1003 reviews
Rating 4 - Poor. 4 out of 1003 reviews
Rating 2 - Terrible. 6 out of 1003 reviews

10/10

Cleanliness

9.8/10

Staff & service

9.8/10

Amenities

10/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing relaxing stay with comfort and luxury.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely room and friendly staff
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Fanta

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel, excellent service. Will stay every time we come to London!
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Nicola

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, wonderful staff. Would recommend city view rooms
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Kate

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely incredible hotel. Every single member of staff was so attentive and and intuitive. We experienced the spa, a food order from It was a truly wonderful stay and we will most definitely be back.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Luxury experience, all of the little details provided by the staff made this a great experience.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Lionel

Liked: Cleanliness, amenities
Great room Friendly helpful staff Great location
Stayed 9 nights in Jan 2026
Verified

10/10 Excellent

PRIYANKA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent all round
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Miranda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room! Very clean and was always serviced timely. Staff was extremely wonderful and helpful.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Martin

Liked: Cleanliness, amenities, property conditions & facilities
The amenities were excellent, the food was delicious, the staff was friendly and informed, and the room was immaculate.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

RAMON

Top
Stayed 2 nights in May 2026
Verified

10/10 Excellent

Rachel

Liked: Amenities
Really great hotel, lovely room, great decor and extremely friendly helpful staff
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Marcus

Liked: Cleanliness, staff & service, amenities
A Fabulous Hotel
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel in London. Comfortable bed. Great amenities. Great food. Great staff. Gym is good with access to steam room and sauna. Always a great experience.
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

Joel

Liked: Cleanliness, amenities, property conditions & facilities
Everything was excellent
Stayed 9 nights in Feb 2026
Verified

10/10 Excellent

Shaunee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay, great attentive staff, good size room and I look forward to returning.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Caspar

Liked: Cleanliness, property conditions & facilities
From the greeting, the staff the facilities, and of course the room, it’s the best hotel I’ve stayed in in London, love it here
Stayed 1 night in Jan 2026
Verified

6/10 Okay

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything great & lovely staff …. except the air conditioning in room which didn’t work was stuck on hot!
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Dave

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay!
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

Jeevita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed my stay and will definitely be going back again!
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stayed at the Pan Pacific London to celebrate New Year’s Eve. The spa facilities are amazing, the rooms very comfortable with great views, and the staff overwhelmingly friendly. The breakfast is delicious as well.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

nikkita

Liked: Cleanliness, amenities, property conditions & facilities
A beautiful spa and the kindest staff. We will be coming back for another stay
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Danah

Liked: Cleanliness, staff & service, amenities
The best hotel I have ever been to!
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Noor

Liked: Cleanliness, staff & service, amenities
Clean room and great amenities
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Kristina

Liked: Cleanliness, staff & service, amenities
The room was amazing, great view, and the staff were incredibly friendly. I would definitely come again!
Stayed 1 night in Dec 2025