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Park Grand Heathrow

4.0 star property

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Photo gallery for Park Grand Heathrow

Lobby
Meeting facility
In-room safe, desk, laptop workspace, soundproofing
Buffet breakfast on weekdays (GBP 12.50 per person)
Front of property

Reviews

8.0 out of 10
Very good

Popular amenities

Explore the area

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449 Great West Road, Hounslow, England, TW5 0BU
  • Place, Syon Park
    ‪5 min drive‬
  • Place, Twickenham Stadium
    ‪7 min drive‬
  • Place, Royal Botanic Gardens, Kew
    ‪14 min drive‬
  • Airport, London (LHR-Heathrow)
    ‪9 min drive‬

Room options

Club Twin Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Club Double Room

In-room safe, desk, laptop workspace, soundproofing

Club Double Room

8.2 out of 10
Very good
(11 reviews)
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Double Room

In-room safe, desk, laptop workspace, soundproofing

Deluxe Double Room

8.2 out of 10
Very good
(63 reviews)
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Single Room

In-room safe, desk, laptop workspace, soundproofing

Deluxe Single Room

8.0 out of 10
Very good
(20 reviews)
  • Sleeps 1
  • 1 Single Bed

View all photos for Deluxe Twin Room

In-room safe, desk, laptop workspace, soundproofing

Deluxe Twin Room

8.4 out of 10
Very good
(15 reviews)
  • Sleeps 3
  • 2 Single Beds

View all photos for Triple Room

In-room safe, desk, laptop workspace, soundproofing

Triple Room

7.6 out of 10
Good
(8 reviews)
  • Sleeps 3
  • 3 Single Beds

Deluxe Double Room

  • Sleeps 2

View all photos for Deluxe Twin Room

In-room safe, desk, laptop workspace, soundproofing

Deluxe Twin Room

  • Sleeps 2

View all photos for Club Double Room

Bathroom | Combined shower/bathtub, rainfall showerhead, free toiletries

Club Double Room

  • Sleeps 2

View all photos for Deluxe Quadruple Room

In-room safe, desk, laptop workspace, soundproofing

Deluxe Quadruple Room

  • Sleeps 4

View all photos for Deluxe Single Room

In-room safe, desk, laptop workspace, soundproofing

Deluxe Single Room

  • Sleeps 1

View all photos for Deluxe Triple Room

Bathroom | Combined shower/bathtub, rainfall showerhead, free toiletries

Deluxe Triple Room

  • Sleeps 3

View all photos for Club Twin

In-room safe, desk, laptop workspace, soundproofing

Club Twin

  • Sleeps 2

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About this property

Park Grand Heathrow

Hotel in Hounslow with fitness centre and 24-hour front desk
A restaurant, a fitness centre and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include self parking, a business centre and conference space.
Park Grand Heathrow offers 124 air-conditioned accommodations with laptop-compatible safes and free newspapers. 42-inch plasma televisions come with satellite channels. Bathrooms include a combined bath/shower unit with a rainfall showerhead, complimentary toiletries and hairdryers.

This Hounslow hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Park Grand Heathrow. During your stay, you'll be close to Twickenham Stadium. Features include free WiFi in public areas, plus a restaurant and a gym.
  • Free WiFi and wired Internet
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served weekdays for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a gym
  • Guests really like the accommodation for the cleanliness and overall comfort
  • 13 minutes by car from Kensington High Street and 6 minutes from Thames River
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A business centre and meeting rooms are available.

WiFi and wired Internet are free in public spaces. A fitness centre, tour/ticket assistance, and complimentary newspapers in the lobby are also featured at the business-friendly Park Grand Heathrow. Parking is available for a fee.

This 4-star Hounslow hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast on weekdays from 6:30 AM and 10 AM.
On-site venue – This restaurant specialises in international cuisine and serves breakfast and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Parking on site (GBP 12 per day)

Food and drink

  • Weekday buffet breakfast available 6:30 AM to 10 AM for a fee: GBP 12.50 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Gym

Family friendly

  • In-room cot
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Accessibility

  • Lift

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch plasma TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 12.50 per person
  • Self-parking fee: GBP 12 per day
  • Rollaway beds are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
The credit/debit card used to book the Advance Purchase rate must be presented at the time of check-in. Guests who plan to pay for other guests' stay must contact the property in advance.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Park Grand London Heathrow Hotel Hounslow
Park Grand London Heathrow Hotel
Park Grand London Heathrow Hounslow
Best Western Plus Park Grand London Heathrow
Park London Heathrow Hotel

Park Grand Heathrow Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 508 out of 1130 reviews
Rating 8 - Good. 316 out of 1130 reviews
Rating 6 - Okay. 145 out of 1130 reviews
Rating 4 - Poor. 64 out of 1130 reviews
Rating 2 - Terrible. 97 out of 1130 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Elissa

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort

Great views

Loved watching the planes on their flight paths & seeing London city in the distance
Stayed 3 nights in Jun 2025

10/10 Excellent

angelina

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
All personnel are very nice
Stayed 2 nights in Jul 2025

10/10 Excellent

Geoff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Extremely pleasant and comfortable.
Stayed 1 night in Jun 2025

6/10 Okay

Claire

Travelled with family
Liked: Cleanliness
Arrived to find out rooms had been given to other guests, the staff weren’t very communicative we had to ask what the problem was. There was no apology but they did waiver the parking fee which was appreciated. Unfortunately my daughter’s room was on a completely different floor. Beds were really high and the mattress dipped in the middle, parking was a challenge but we managed to get the last space. Good location and value for money but not the best experience or quality amenities. You get what you pay for!
Stayed 1 night in Jun 2025

8/10 Good

Joan

Stayed 1 night in Jun 2025

6/10 Okay

nicola

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort

A bizarre experience for a 4* hotel

A clean hotel room but there were several unusual features. Firstly, the media ports USB point etc above the dressing table did not work; staff said, "yes these no longer work in the rooms, just use the 3 point plug under the desk". The pillows were like sleeping on a bag of rocks, shower facility had shampoo but not conditioner and the fridge did not work. When I queried this with hotel staff, I was simply told that they "no longer provided refrigerators" and that it was 'just for show'. Breakfast was sufficient and there was a nice variety of food but the scrambled eggs were cold and inedible. All in all an OK stay, but there is no way I would call this a 4* hotel, scratch the surface and it was really below par.
Stayed 1 night in Jun 2025

10/10 Excellent

Martyn

Stayed 3 nights in Jun 2025

10/10 Excellent

robert james

Liked: Cleanliness, staff & service, property conditions & facilities
Nice stay staff friendly and helpful
Stayed 1 night in Jun 2025

4/10 Poor

Roy

Stayed 1 night in Jun 2025

10/10 Excellent

Dean

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was ideal for us as we had an appointment in Twickenham but it’s definitely ideal for anyone getting a flight from Heathrow.
Stayed 2 nights in Jun 2025

10/10 Excellent

Levert

Stayed 1 night in Jun 2025

10/10 Excellent

Weili, CARY

Stayed 1 night in Jun 2025

8/10 Good

Mustafa

Stayed 1 night in Jun 2025

10/10 Excellent

Pat

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient hotel to Heathrow

3 travel buddies staying 2 nights before flying out of Heathrow. We required 3 beds in one room which the hotel accommodated. It was a bit tight, but we were only there to sleep. The beds were comfortable, the room was spotless, and our request for extra towels & a pillow was answered within a reasonable time frame. My only complaint is that the towels are thin and small! No face cloths. I would suggest the hotel invest in large fluffy bath sheets as well as face cloths - that would really put the 'grand' in Park Grand Heathrow! Onsite restaurant had a fabulous breakfast (for a fee) as well as a pretty good menu for supper. Would I choose this hotel again or recommend - I would (I might bring my own towel though)
Stayed 2 nights in May 2025

6/10 Okay

Sushmidar

Liked: Staff & service
Stayed 1 night in Jun 2025

8/10 Good

Nigel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really comfortable stay and great service, with a special mention for Monica on reception.
Stayed 1 night in Jun 2025

10/10 Excellent

Martyn

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely staff
Stayed 4 nights in Jun 2025

10/10 Excellent

ali

Travelled with family
Stayed 1 night in Apr 2025

8/10 Good

Supergrass

Business traveller
Liked: Cleanliness, staff & service, room comfort
Have stayed many times recently. Generally
Stayed 1 night in Jun 2025

8/10 Good

Natalia

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Hotel was nice. Staff was friendly. Room was clean enough. The area was not a place where you would feel safe going out at night
Stayed 1 night in May 2025

10/10 Excellent

Esther

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

6/10 Okay

Steven

Travelled with partner
Liked: Cleanliness
Reception staff very friendly. We went down for an evening meal but no staff were there so we went across the road and got something. Breakfast was not very good it was cold. Tea and coffee were in pump flasks and tasted horrible. 1 positive the room was nice a little tired looking but comfortable
Stayed 1 night in Jun 2025

10/10 Excellent

Martyn

Business traveller
Liked: Cleanliness, staff & service, room comfort
Staff are very friendly and helpful
Stayed 3 nights in May 2025

10/10 Excellent

Ashley

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in May 2025

8/10 Good

Kim

Travelled with family
Good
Stayed 1 night in Jun 2025