Staff was friendly which was the biggest plus. Breakfast had enough options but could have more options, like any cheese, any vegetable toppings or dark bread. The absolute biggest minus though is the fact that you cannot open the window in your room and the extractor fan is just not doing its job. This means that staying in a family room it becomes very damp, hot, cramped and stuffy. Actually hard to sleep because you don't feel you get enough air. Location is also far from anything unless you have reasons to be in this exact neighborhood.
Overall, our stay was okay. The staff were wonderfulâvery friendly and helpfulâand they even allowed us to check in early. Breakfast was also good. However, we were quite disappointed because the hotel was listed with free self-parking when we booked, but upon arrival, there was no parking available. The only option was paid street parking across the road, costing ÂŁ23.31 every 4 hours for three days. It was only free between 3:30 PM and 9:00 AM.
My AirPods was stolen when they did the room clean so this place IS NOT RECOMMENDED.
The room was really bad because we are not disable but they put us in on room full adapted, we tried to talk with the team but of course the place where ur stuff is robbed is not a place to receive help.
Expedia has misinformations about this property. There is no free parking off site or on site like it mentioned on here. We paid extra for superior room because it mentioned it has King bed but there was no king beds at this property. The Only king bed it had was in disabled room.
There was mold and hair in the bathroom. Crumbs all over room which i informed the front desk, on what the guy said that "robots clean the room so we don't know what it does".
This was ny second time staying at this property. My first time was October 2024, 2nd time August 2025.
This hotel provides comfort and convenience.
I especially want to thank Frezer for her consistent and warm hospitality. Frezer always took the time to ensure my stay was comfortable and i had everything i needed.
I will stay here again.