Super comfy beds (which, let's be honest, is the whole point of accommodation). The room was excellent, hotel facilities and staff were great. Excellent location too.
Property management was excellent and rooms were well maintained relative many other hotels in London best is proximity to restaurants and transportation
Staff were lovely, breakfast was great and a good deal with âkids eat freeâ
Beds were comfortable and room and bathroom were very clean. Also very convenient for public transport.
Friendly and welcoming staff who kindly helped arrange an early check-in at 9:30am when we arrived on Christmas Day â truly appreciated after a long journey. It was great to be able to freshen up before heading out to explore downtown. The hotel is compact, as expected for London, but the room is thoughtfully designed and has everything needed for a comfortable stay. Would happily stay again.
The hotel was in a great location with easy access to trains and the tube for getting around London. Our Eurostar train got cancelled, and we were able to book 2 extra nights, being we couldn't get to Paris. The staff was friendly and accommodating. Breakfast was a perfect start to each morning and was worth the cost. I will definitely stay here again if I am near King's Cross.
The staff are friendly and responsive. The hotel has some deficiencies. There was no wi-fi on the top floor, where my room was located during my entire stay and reception was surprised when I told them this. The room should have a safe. My room was very blissfully quiet.