The rom was comfortable, however there was no hot water for 3 days. Front desk told us we would be getting a refund for 2 nights, but no refund. I called the number they gave me, but it was not a working number. The 4 of us had to take sponge baths using the tea kettle each night. I spent 2 hours each night heating 4 cups of hot water at a time . Was not the way I intended to spend my vacation.