A live bug was on the floor of the shower. One towel had a huge stain on it. The girl at check out took a photo of my photo and said I should be compensated.
Great location & near many great sites!! You might want to have more people there for check in & checking out to assistance. Rooms are a little tight but I would definitely stay there again!! Thank you!!!
Prima hotel, kamer wordt alleen schoongemaakt als je dat op tijd aanvraagt. Ontbijt stelt niet veel voor maar was prima. OV en bezienswaardigheden op loopafstand.
Wonderful 5 night stay. Hotel is very close to Waterloo Tube and shopping arcade, and Westminster Bridge and many bus stops. Huge room in old hospital wing part of hotel. Everything was just right. Will stay here again soon.
Everything was good with the exemption of the restaurant. We decided to try the restaurant and they didnât have steaks, potatoes, or soup on that day. We decided to leave and go somewhere else.
Location is great. Unfortunately there was no ice or refrigeration to put my medicine in. Bathtub was slippery and there is no lotion or mini amenities
We were able to check in early. However, the family room with 2 single beds and a double was tiny! All bed. The location is super close to the London eye, Waterloo station and amazing graffiti on Leake St. Arches. Would recommend if traveling with children. The restaurant left a lot to be desired in terms of the breakfast buffet and drink service in the evening.
Tolle Lage im Zentrum, so dass vieles zu Fuà erreicht werden kann. Ich hatte ein Zimmer mit wunderschönem Ausblick Richtung Osten und das Bett war super bequem. Auch das Personal war total freundlich und hilfsbereit!