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Seraphine Hammersmith Hotel

3.0 star property

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Photo gallery for Seraphine Hammersmith Hotel

Triple Room | Premium bedding, in-room safe, desk, laptop workspace
Reception
Exterior
Premium bedding, in-room safe, desk, laptop workspace
Shower, free toiletries, hair dryer, towels

Reviews

7.6 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
84 King Street, Hammersmith, London, England, W6 0QW
  • Place, Eventim Apollo
    ‪5 min walk‬
  • Place, River Thames
    ‪6 min walk‬
  • Place, Kensington High Street
    ‪6 min drive‬
  • Airport, London (LHR-Heathrow)
    ‪39 min drive‬

Room options

View all photos for Double Room, Accessible

Double Room, Accessible | Premium bedding, in-room safe, desk, laptop workspace

Double Room, Accessible

  • City view
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Single Room

Single Room | Premium bedding, in-room safe, desk, laptop workspace

Single Room

  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Cosy Room

Cosy Room | Premium bedding, in-room safe, desk, laptop workspace

Cosy Room

9.0 out of 10
Wonderful
(16 reviews)
  • 13 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Superior Double Room

Superior Double Room | Premium bedding, in-room safe, desk, laptop workspace

Superior Double Room

8.0 out of 10
Very good
(1 review)
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Triple Room

Triple Room | Premium bedding, in-room safe, desk, laptop workspace

Triple Room

8.0 out of 10
Very good
(2 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Large Single Bed and 1 Double Bed
  • Free Wi-Fi

View all photos for Double Room

Double Room | Bathroom | Shower, free toiletries, hair dryer, towels

Double Room

10.0 out of 10
Exceptional
(5 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

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About this property

Seraphine Hammersmith Hotel

This smoke-free hotel features dry cleaning, a 24-hour front desk and tour/ticket assistance. WiFi in public areas is free. Additionally, a TV in a common area, a porter/bellboy and a front desk safe are on-site.
Seraphine Hammersmith Hotel offers 41 air-conditioned accommodations, which are accessible via exterior corridors, and features a safe and complimentary bottles of water. Beds feature premium bedding. Flat-screen televisions come with digital channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

The recreational activities listed below are available either on-site or nearby; fees may apply.
During your stay at Seraphine Hammersmith Hotel, you're just a quick walk from River Thames. You'll find features such as free WiFi in public areas and dry cleaning service.
  • Free WiFi
  • Services include babysitting, dry cleaning/laundry and tour or ticket assistance
  • On-site recreation includes bicycles to rent
  • 6 minutes by foot from River Thames and a 4-minute drive from Olympia Events
Seraphine Hammersmith Hotel offers its guests multilingual staff, tour/ticket assistance, and dry cleaning/laundry services. Public spaces have free WiFi. Seraphine Hammersmith Hotel also features a front desk safe, a porter, and a television in common area. A complete renovation of Seraphine Hammersmith Hotel was completed in January 2023.

This 3-star London hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Things to do

  • Bicycle rentals
  • TV in common areas

Family friendly

  • Babysitting (surcharge)

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Accessibility

  • No lift
  • Smooth flooring in public areas
  • Thin carpet in public areas
  • Thin carpet in room

More

  • 1 building
  • 3 floors
  • Built in 2010
  • Reception hall
  • Renovated entire property - January 2023
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: GBP 50 per accommodation, per stay

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Front desk staff will greet guests on arrival at the property.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Best Western Hammersmith
Best Western Hammersmith Hotel
Best Western Plus Seraphine
Best Western Plus Seraphine Hammersmith
Best Western Plus Seraphine Hammersmith Hotel
Best Western Plus Seraphine Hotel
Best Western Seraphine Hotel Hammersmith
Hammersmith Best Western Hotel
Seraphine Best Western
Seraphine Hammersmith
Best Western Plus Seraphine Hammersmith Hotel London
Best Western Plus Seraphine Hammersmith London
Seraphine Hammersmith Hotel Sure Hotel Collection Best Western
Seraphine Hotel Sure Hotel Collection Best Western
Seraphine Hammersmith Sure Collection Best Western
Seraphine Sure Collection Best Western
Best Western Plus Seraphine Hammersmith Hotel
Seraphine Sure Collection Best

Seraphine Hammersmith Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 261 out of 1000 reviews
Rating 8 - Good. 416 out of 1000 reviews
Rating 6 - Okay. 217 out of 1000 reviews
Rating 4 - Poor. 74 out of 1000 reviews
Rating 2 - Terrible. 32 out of 1000 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

Reviews

Verified

4/10 Poor

Darren

Disliked: Cleanliness, amenities
Was great
Stayed 1 night in Feb 2026
Verified

8/10 Good

Dominique

Liked: Cleanliness, amenities, property conditions & facilities
For an overnight stay in London, this ticked all the boxes for us. Convenient location, easy check in and out, friendly staff, clean room with a great shower. Communication from the hotel prior to arrival was good and could provide all the details they needed for a speedy check in.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Gemma

Liked: Cleanliness, staff & service, amenities
Room was spotless, staff were friendly
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, amenities
Great little hotel in a great location Room was clean and in good condition - tea & coffee making facilities, hairdryer and safe in room. Sufficient towels for both guests. Booked a cosy room which was compact but designed with plenty storage. Breakfast bag on the morning was a lovely little bonus. Will definitely use again.
Stayed 1 night in Feb 2026
Verified

8/10 Good

Shem

Liked: Cleanliness, staff & service
Clean rooms - free continental bagged breakfast
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Tami

Liked: Cleanliness, staff & service, property conditions & facilities
Really lovely staff. Great location
Stayed 1 night in Jul 2025
Verified

8/10 Good

Karen

Liked: Cleanliness, staff & service
Hotel was so easy to find. Staff extremely friendly will definitely be going back !
Stayed 2 nights in Aug 2025
Verified

6/10 Okay

Declan

Liked: Cleanliness, staff & service
The staff were very helpful, the breakfast strangely good. The room was tiny, far too small for a double.
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is situated in a very convenient location with easy access to 2 train stations and bus services. There are several shops on the same street and various eateries.. it was home away from home for us. The easy check in, the very friendly and helpful staff, from the receptionist to the cleaners, the comfortable bed and cosy room. This is my go-to hotel whenever I am in London. Highly recommended..
Stayed 5 nights in Dec 2025
Verified

6/10 Okay

Simone

Liked: Property conditions & facilities
Disliked: Amenities
My room was really quite small - there was almost no space for my luggage and also the bed was really dirty when I came. Housekeeping cleaned it up very quickly though. Their breakfast strategy is a little strange but there are lots of shops and restaurants/take aways all around where you can get meals (no refrigerator in the room). The location is quite good and if you are just looking for a place to put your feet up and have moderate expectations, then this might do. The staff is really friendly.
Stayed 13 nights in Jan 2026
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay at a great location
Stayed 2 nights in Sep 2024
Verified

10/10 Excellent

Rhonda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay in Hammersmith.
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

Rhodri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location for the Hammersmith Apollo. Rooms clean and tidy and continental breakfast spot on. Would definitely stay here again
Stayed 1 night in May 2025
Verified

6/10 Okay

Jan Egil

Liked: Cleanliness, staff & service
Excellent location, nice fella in the reseption and they could offer to carry your luggage to your room. But, they didn’t have any breakfast room and brought the breakfast to the room. Very simple breakfast (a banana, one croissant, one bar and a youghurt. No topping/ jam) not good enough.
Stayed 1 night in Dec 2025
Verified

8/10 Good

Rocco

Liked: Cleanliness, staff & service, property conditions & facilities
Great location friendly staff
Stayed 6 nights in May 2024
Verified

4/10 Poor

Antony

Liked: Cleanliness, staff & service, amenities
not happy with the £50 deposit when the room wad already paid for
Stayed 1 night in Jan 2026
Verified

2/10 Terrible

Cecilia

S
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean, Stylish and Chic

Outstanding boutique hotel. Clean, comfortable and classy
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

D

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

good stay

good location, staff excellent
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Lou

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Really good hotel will use again
Stayed 2 nights in Feb 2023
Verified

10/10 Excellent

PIRKKO

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice clean hotel in central Hammersmith. Would stay again if visiting the area.
Stayed 1 night in May 2024
Verified

6/10 Okay

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
A good location for attending shows at the Eventin Apollo.
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Kitty

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Will definitely stay again!

Lovely hotel, perfect walking distance to the Eventim Apollo. Very friendly and welcoming staff, nice clean room and loved the big bathroom
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Mandy

wonderful location and excellent service for the price
Stayed 2 nights in Jul 2023
Verified

10/10 Excellent

Kate

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for a one night work trip away for 3 colleagues. Room ready on our arrival. Incredibly polite & pleasant welcome from staff who provided us all with a bottle of water : much appreciated after a 5 hour drive. Room very clean & tidy. Had all amenities we required and a bonus to have tea/ coffee in the room. Even bigger bonus was breakfast delivered to our room saving us time finding somewhere at 7.30am before heading into the city for work. Just as pleasant a check out from staff. Was the perfect location for us with company unable to fund inner city hotel prices, less than 5 minutes to secure car parking location & tube. Would highly recommend.
Stayed 1 night in Oct 2025