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Sofitel London Heathrow

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Photo gallery for Sofitel London Heathrow

Exterior
Lobby
English breakfast for a fee on weekdays
Spa
Indoor pool

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
Terminal 5, London Heathrow Airport, West Drayton, England, TW6 2GD
  • Place, Thorney Park
    ‪5 min drive‬
  • Place, Thames River
    ‪6 min drive‬
  • Place, Thames Path
    ‪6 min drive‬
  • Airport, London (LHR-Heathrow)
    ‪9 min drive‬

Room options

View all photos for Classic Twin Room, 2 Single Beds

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Classic Twin Room, 2 Single Beds

9.0 out of 10
Wonderful
(161 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Classic Room, 1 Queen Bed

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Classic Room, 1 Queen Bed

9.2 out of 10
Wonderful
(674 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Club Suite, 1 Bedroom (Prestige - with lounge access)

Club Suite, 1 Bedroom (Prestige - with lounge access) | Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Club Suite, 1 Bedroom (Prestige - with lounge access)

9.4 out of 10
Exceptional
(11 reviews)
  • 54 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Luxury Room, 1 King Bed

Luxury Room, 1 King Bed | Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Luxury Room, 1 King Bed

9.4 out of 10
Exceptional
(39 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 2 Single Beds

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Superior Room, 2 Single Beds

9.2 out of 10
Wonderful
(21 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Luxury Room, 1 King Bed, Club lounge access (with lounge access)

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Luxury Room, 1 King Bed, Club lounge access (with lounge access)

8.8 out of 10
Excellent
(19 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Superior Room, 1 King Bed

9.0 out of 10
Wonderful
(190 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room, 2 Double Beds

Family Room, 2 Double Beds | Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Family Room, 2 Double Beds

8.0 out of 10
Very good
(22 reviews)
  • 35 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Classic Room, 1 Queen Bed, Accessible

Classic Room, 1 Queen Bed, Accessible | Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Classic Room, 1 Queen Bed, Accessible

  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 1 King Bed, Accessible

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Superior Room, 1 King Bed, Accessible

  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Room, 2 Single Beds

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Luxury Room, 2 Single Beds

  • Sleeps 2
  • 2 Single Beds

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  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
4.5 out of 5, Wonderful, 5,264 reviews
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includes taxes & fees
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About this property

Sofitel London Heathrow

Along with 2 restaurants, this smoke-free hotel has a 24-hour fitness centre and a bar/lounge. WiFi in public areas is free. Additionally, a snack bar/deli, a sauna and a coffee shop/cafe are on-site. Housekeeping is available on request.
Sofitel London Heathrow offers 605 accommodations with laptop-compatible safes and free newspapers. Pillowtop beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. 21-inch LCD televisions come with premium digital channels. Bathrooms include a separate bath and shower, bathrobes, designer toiletries and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a sauna and a 24-hour fitness centre.
Guests can pamper themselves by indulging in the on-site spa services.
Our customers tell us they can't get enough of Sofitel London Heathrow's great location. During your stay, you'll be close to Airport Bowl. Free WiFi in public areas, 2 restaurants and a 24-hour gym are available.
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include 2 restaurants, a coffee shop and a bar/lounge
  • English breakfast served weekdays for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym, a steam room and a sauna
  • Guests have really good things to say about the accommodation, from the comfy beds and low noise level to the cleanliness and overall comfort
  • 6 minutes by car from Magna Carta Monument and 7 minutes from Airport Bowl
Sofitel London Heathrow offers its guests a sauna and a 24-hour fitness centre. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A business centre, 45 meeting rooms, and limo/town car service are available. Event space at this hotel measures 32292 square feet (3000 square metres) and includes conference space. Spa services, multilingual staff, and gift shops/newsstands are also featured at the luxury Sofitel London Heathrow. For a fee, parking is available.

This 5-star West Drayton hotel is smoke free.

For a fee, guests can enjoy a English breakfast on weekdays from 5:30 AM and 10:30 AM.
Vivre – This restaurant serves breakfast and dinner. A children's menu is available. Reservations are required.
La Belle Epoque – This fine-dining restaurant only serves dinner. Reservations are required. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Limo/town car service
  • Onsite parking available only on request
  • Secured, covered parking on site (GBP 40 per night)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Weekday English breakfast available 5:30 AM to 10:30 AM for a fee: GBP 20 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • La Belle Epoque
  • Vivre

Things to do

  • 24-hour gym
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 32,292 square feet of conference space
  • 45 meeting rooms
  • Business centre

Spa

  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in hallways
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 4 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2008
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 21-inch LCD TV with premium digital channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime

Early check-in subject to availability

Early check-in fee: GBP 90.00

Express check-in available

Minimum check-in age - 18

Check-out

Check-out before noon

Contactless check-out

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Guests are required to download the property's Accor Hotels mobile app before check-in

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 1 year old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for GBP 35.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: GBP 100.00 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: from approximately GBP 20 per person
  • Covered self-parking fee: GBP 40.00 per night
  • Early check-in fee: GBP 90.00 (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 35.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property uses solar and geothermal energy, plus a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector and a security system
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Front desk staff will greet guests on arrival at the property. Guests are required to download the property's Accor Hotels mobile app before check-in.

We should mention

  • Up to 2 children aged 1 year old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Heathrow Sofitel

London Heathrow Sofitel

London Sofitel

London Sofitel Heathrow

Sofitel Heathrow

Sofitel Heathrow London

Sofitel London

Sofitel London Heathrow

Sofitel London Hotel

Sofitel London Hotel Heathrow

Sofitel London Heathrow Hotel West Drayton

Sofitel London Heathrow Hotel

Sofitel London Heathrow West Drayton

Sofitel London Heathrow West

Sofitel London Heathrow Hotel

Sofitel London Heathrow West Drayton

Sofitel London Heathrow Hotel West Drayton

Sofitel London Heathrow Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 3263 out of 5045 reviews
Rating 8 - Good. 1013 out of 5045 reviews
Rating 6 - Okay. 442 out of 5045 reviews
Rating 4 - Poor. 171 out of 5045 reviews
Rating 2 - Terrible. 156 out of 5045 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Timothy

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very accomadating and the food in the French restaurant was outstadning. See you next time
Stayed 1 night in Feb 2026

10/10 Excellent

Hannah

Stayed 1 night in Feb 2026

8/10 Good

Shaunne

Liked: Cleanliness, staff & service, amenities
Useful location for Terminal 5 flight
Stayed 1 night in Jan 2026

10/10 Excellent

Marc

Liked: Cleanliness, staff & service, amenities
The hotel is great. Right in T5. The reception staff are 5 star and the restaurant staff are great too. No plug sockets beside the beds is a huge no from me so won’t stay again but gave 5 stars as it’s so comfortable and offers great service
Stayed 1 night in Feb 2026

10/10 Excellent

Catherine

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean room. Kind staff. Great experience. Would stay again
Stayed 1 night in Feb 2026

10/10 Excellent

Nicole

Stayed 1 night in Feb 2026

10/10 Excellent

Steven

Stayed 1 night in Feb 2026

6/10 Okay

Catriona

Liked: Cleanliness, property conditions & facilities
It was an ok airport hotel. Being a Sofitel I was expecting something far more grand and was quite disappointed by my room and the amenities. The lounge looked great, but too busy to get into. I found the information on the spa to rather confusing before I arrived, and wasn’t impressed to discover it was another 40 pounds to use the jacuzzi (didn’t use it). Breakfast was included and there seemed to be an abundance of choices
Stayed 1 night in Feb 2026

8/10 Good

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Good
Stayed 1 night in Feb 2026

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, amenities
Large comfortable room, super bed as usual. Clean bathroom with adequate toiletries
Stayed 1 night in Feb 2026

10/10 Excellent

JAMES

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The rooms are clean and nice, the beds are very comfortable, and the room is also very quiet. We did have a friend who stayed at the hotel a week ago, and they complained that there was a Party Nextdoor that the hotel had a difficult time, shutting down. We stayed here several times without any problems though.
Stayed 1 night in Feb 2026

10/10 Excellent

Eilir

Stayed 1 night in Feb 2026

10/10 Excellent

Brandt

Travelled with group
Liked: Cleanliness, staff & service, amenities
So guiet and very well appointed. Enter without leaving the airplane terminal. Great for long layovers.
Stayed 1 night in Jan 2026

10/10 Excellent

Robby

Liked: Cleanliness, amenities, property conditions & facilities
Room was very nice and clean
Stayed 1 night in Feb 2026

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very comfortable bed. Clean room. Rain shower net very effective but wall mounted shower very good. Hot water is rapid
Stayed 1 night in Feb 2026

10/10 Excellent

christos

Liked: Cleanliness, amenities, property conditions & facilities
Excellent. Look forward to next stay
Stayed 1 night in Feb 2026

10/10 Excellent

Stuart, Bedford

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, lovely room, nice dinner. All just as we wanted it to be :-)
Stayed 1 night in Feb 2026

8/10 Good

Kenneth

Stayed 1 night in Feb 2026

8/10 Good

Ian

Liked: Cleanliness, staff & service
It was fine
Stayed 1 night in Feb 2026

10/10 Excellent

Ian

Stayed 1 night in Feb 2026

10/10 Excellent

gregorio

Stayed 1 night in Feb 2026

8/10 Good

Patricia

Travelled with family
Liked: Cleanliness, staff & service, amenities
convenience
Stayed 1 night in Nov 2025

10/10 Excellent

Yvonne

The room was clean and very well resourced. It was quiet and comfortable.
Stayed 1 night in Feb 2026

10/10 Excellent

Abigail

Stayed 1 night in Feb 2026

4/10 Poor

C

Disliked: Amenities
Room was tired, no natural light, only instant coffee, no outlets next to bed, and the desk outlet set my adapter on fire (it’s been fine in countless other places). Super disappointing experience.
Stayed 1 night in Feb 2026