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Sofitel London St James

5.0 star property

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Exterior
Property preview
Turkish bath/hammam, body treatments, hydrotherapy, aromatherapy
Breakfast, lunch, dinner served; French cuisine
Breakfast, lunch, dinner served; French cuisine

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Spa
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View in a map
6 Waterloo Place, London, England, SW1Y 4AN
  • Place, Piccadilly Circus
    ‪3 min walk‬
  • Place, Leicester Square
    ‪4 min walk‬
  • Place, Trafalgar Square
    ‪4 min walk‬
  • Airport, London (LCY-London City)
    ‪33 min drive‬

Room options

View all photos for Classic Room, 1 Queen Bed

Classic Room, 1 Queen Bed | Egyptian cotton sheets, hypo-allergenic bedding, minibar, in-room safe

Classic Room, 1 Queen Bed

  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed (Prestige, Separate Living Room)

Suite, 1 King Bed (Prestige, Separate Living Room) | Living area | 45-inch TV with cable channels, iPod dock

Suite, 1 King Bed (Prestige, Separate Living Room)

10.0 out of 10
Exceptional
(4 reviews)
  • 60 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed (Luxury Waterloo Place/Pall Mall View)

Premium Room, 1 King Bed (Luxury Waterloo Place/Pall Mall View) | Egyptian cotton sheets, hypo-allergenic bedding, minibar, in-room safe

Premium Room, 1 King Bed (Luxury Waterloo Place/Pall Mall View)

10.0 out of 10
Exceptional
(4 reviews)
  • 32 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed (Opera Separate Lounge/Dining Space)

Suite, 1 King Bed (Opera Separate Lounge/Dining Space) | Dining room

Suite, 1 King Bed (Opera Separate Lounge/Dining Space)

8.0 out of 10
Very good
(1 review)
  • 109 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed (St James Suite Separate Lounge/Dining)

Suite, 1 King Bed (St James Suite Separate Lounge/Dining) | Egyptian cotton sheets, hypo-allergenic bedding, minibar, in-room safe

Suite, 1 King Bed (St James Suite Separate Lounge/Dining)

  • 79 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed (Lounge Space, Waterloo Place View)

Junior Suite, 1 King Bed (Lounge Space, Waterloo Place View) | Egyptian cotton sheets, hypo-allergenic bedding, minibar, in-room safe

Junior Suite, 1 King Bed (Lounge Space, Waterloo Place View)

  • 35 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Room, 1 King Bed

Luxury Room, 1 King Bed | Egyptian cotton sheets, hypo-allergenic bedding, minibar, in-room safe

Luxury Room, 1 King Bed

9.8 out of 10
Exceptional
(20 reviews)
  • 32 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed with Sofa bed (Separate Living Room with Sofa Bed)

Egyptian cotton sheets, hypo-allergenic bedding, minibar, in-room safe

Deluxe Suite, 1 King Bed with Sofa bed (Separate Living Room with Sofa Bed)

10.0 out of 10
Exceptional
(1 review)
  • 49 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed (Lounge Space, Waterloo Place View)

Egyptian cotton sheets, hypo-allergenic bedding, minibar, in-room safe

Studio, 1 King Bed with Sofa bed (Lounge Space, Waterloo Place View)

10.0 out of 10
Exceptional
(2 reviews)
  • 35 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | Egyptian cotton sheets, hypo-allergenic bedding, minibar, in-room safe

Superior Room, 1 King Bed

9.2 out of 10
Wonderful
(9 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Room, 2 Single Beds

Luxury Room, 2 Single Beds | Egyptian cotton sheets, hypo-allergenic bedding, minibar, in-room safe

Luxury Room, 2 Single Beds

9.6 out of 10
Exceptional
(13 reviews)
  • 32 sq m
  • Sleeps 3
  • 2 Single Beds

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About this property

Sofitel London St James

Luxury hotel with a full-service spa, 3-minute walk to Piccadilly Circus
A full-service spa, a restaurant and a 24-hour fitness centre are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli and a 24-hour business centre are on-site. Housekeeping is available on request.
Sofitel London St James offers 183 accommodations with minibars and laptop-compatible safes. Beds feature Egyptian cotton sheets. A pillow menu is available. Cable televisions are provided. Bathrooms include bathrobes, slippers, designer toiletries and complimentary toiletries.

This London hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. In-room massages, hypo-allergenic bedding and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.
The on-site spa has massage/treatment rooms. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy. The spa is open daily.
Our customers tell us that they can't get enough of the helpful staff at Sofitel London St James. During your stay, you're just a quick walk from Piccadilly Circus. Enjoy features like free WiFi in public areas, plus a full-service spa and a restaurant.
  • Free WiFi
  • Enjoy French cuisine while dining at Wild Honey St James
  • English breakfast served daily for a fee
  • Wired Internet in some public areas for a fee
  • Valet parking and self-parking available for a fee
  • Indulge with manicures and pedicures, body treatments or facials at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym
  • Just a 3-minute walk from Piccadilly Circus and 4 minutes on foot from Trafalgar Square
  • Dogs welcome for a fee (restrictions apply)
Sofitel London St James offers its guests a full-service spa and a 24-hour fitness centre. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a 24-hour business centre, 12 meeting rooms, and limo/town car service. Event space at this hotel measures 6501 square feet (604 square metres) and includes conference space. A library, multilingual staff, and tour/ticket assistance are also featured at the luxury Sofitel London St James. For a fee, parking is available.

This 5-star London hotel is smoke free.

For a fee, guests can enjoy a English breakfast on weekdays from 6:30 AM and 10:30 AM.
Wild Honey St James – This restaurant specialises in French cuisine and serves breakfast, lunch and dinner.
The Rose Lounge – On-site lobby lounge. Open daily.
24-hour room service is available.

Awards and affiliations

The property is a member of Historic Hotels of the World.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi; wired internet (GBP 15 per day)

Parking and transport

  • Limo/town car service
  • Secured, covered parking on site (GBP 60 per day)
  • Secured, covered valet parking on site (GBP 60 per day)
  • Limited on-site valet and self parking

Food and drink

  • English breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 38 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • The Rose Lounge
  • Wild Honey St James

Things to do

  • 24-hour gym
  • Full-service spa
  • Library

Family friendly

  • In-room babysitting
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 12 meeting rooms
  • 24-hour business centre
  • 6,501 square feet of conference space

Full-service spa

  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Facials
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Spa open daily
  • Spa treatment rooms
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

More

  • 6 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 45-inch HDTV with cable channels
  • IPod dock

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: GBP 50 per pet, per night
  • Only dogs are allowed
  • Weight limit: 22 lb per pet
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for GBP 60.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: from approximately GBP 38 per person
  • Fee for wired Internet in public areas: GBP 15 per day (rates may vary)
  • Covered self-parking fee: GBP 60 per day
  • Valet parking fee: GBP 60 per day
  • Pet fee: GBP 50 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 60.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector, a security system and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 2 children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Sofitel James
Sofitel London
Sofitel London James
Sofitel London St
Sofitel London St James
Sofitel St
Sofitel St James
Sofitel St James Hotel
Sofitel St James Hotel London
St James Sofitel London
Accor St James London
Sofitel London St James England
Sofitel St James London Hotel London
Sofitel London St James Hotel
London Sofitel St James
Sofitel London St James Hotel
Sofitel London St James London
Sofitel London St James Hotel London

Sofitel London St James Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 812 out of 1001 reviews
Rating 8 - Good. 140 out of 1001 reviews
Rating 6 - Okay. 31 out of 1001 reviews
Rating 4 - Poor. 7 out of 1001 reviews
Rating 2 - Terrible. 11 out of 1001 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Shalva

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room, very helpful and pleasant staff . Very good breakfast. Perfect Location 🇬🇧❤️
Stayed 5 nights in Oct 2025

2/10 Terrible

Mantescu

Liked: Cleanliness
Stayed 7 nights in Oct 2025

8/10 Good

Max

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great. We were a bit concerned about safety in the bathroom because of high edge of tub to navigate and lack of grab bars with slippery tub surface. My wife and I are in our 70s.
Stayed 2 nights in Oct 2025

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience! Beautiful hotel with excellent customer service!
Stayed 2 nights in Sep 2025

10/10 Excellent

Robin

Stayed 5 nights in Sep 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Five Star Quality

Amazing room and service, staff were all extremely helpful
Stayed 1 night in Sep 2025

10/10 Excellent

Farah

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing experience!
Stayed 2 nights in Sep 2025

10/10 Excellent

Paul

Stayed 3 nights in Aug 2025

10/10 Excellent

Francis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2025

8/10 Good

Melinda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was excellent
Stayed 3 nights in Sep 2025

8/10 Good

Melinda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service
Stayed 1 night in Sep 2025

8/10 Good

Melinda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was great.
Stayed 3 nights in Sep 2025

2/10 Terrible

Heather

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Sep 2025

2/10 Terrible

Richard

Stayed 2 nights in Aug 2025

10/10 Excellent

Naida

Liked: Cleanliness, staff & service, property conditions & facilities
Staff members were so kind
Stayed 4 nights in Aug 2025

8/10 Good

Kristina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Roxanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stunning room

We was celebrating our anniversary and the room we stayed in met our expectations and then some would definitely recommend to stay to family and friends
Stayed 1 night in Aug 2025

10/10 Excellent

Kristie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing Stay

Absolutely fabulous stay at Sofitel London St. James! The service was exceptional, the location perfect for exploring, and the cocktails in the bar downstairs were outstanding. The team even made a birthday trip extra special with a sweet treat and “Happy Birthday” surprise. Can’t wait to return!
Stayed 3 nights in Aug 2025

10/10 Excellent

Rami, River Forest

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Aug 2025

10/10 Excellent

TARLOCHAN

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
This hotel has made me a Sofitel fan, will be looking for sofitel options for future travel. Will also be back here whenever in London from now on. Honestly cannot fault this hotel or its staff in anyway. Thanks for the great 7 days
Stayed 4 nights in Jul 2025

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location. Great service. Nice rooms with comfy bed and clean, nice bathroom.
Stayed 4 nights in Jul 2025

10/10 Excellent

Vanila, Woodside

Liked: Cleanliness, staff & service, property conditions & facilities
We so appreciate Brahim and Lucas! Brahim helped us when the area was closed to taxis and we had to go to the airport. He moved our luggage 3 blocks and coordinated w a cab and got us into it safely! That’s great service. Lucas got us checked in. Love the decor of the room and the bathroom! Love the location!
Stayed 1 night in Jul 2025

8/10 Good

Mari

Travelled with family, Business traveller
They have attentive and pleasant staff.
Stayed 1 night in Jul 2025

10/10 Excellent

Henrik

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The hotel was amazing, large rooms, clean, new with updated technology, great location.
Stayed 2 nights in Jun 2025