4/10 Poor
Gayle B.
13 Jul 2025
Located all within a 10 minute walk...Tower of London, Tower Bridge, the Underground, a few restaurants and grocery stores. If you are looking for a place with a decent location and easy access, this place is for you. The accommodations...mediocre at best. We were in London during a heat wave and when we arrived at the VRBO we could not open one of the bedroom windows...it was painted shut. Although the issue was resolved, the request should have never had to have been made to begin with. The shower did not drain well and clogged very easily. My husband initially had to unclog the shower or water would have flowed out onto the floor. Again, another request had to be made so the issue could be resolved. Out of our six night stay, the internet was down three of the days. This posed a problem as one of our family members needed to work while away. And although the problem was communicated numerous times daily, it was never resolved. The uncomfortable beds, left you feeling a bit sore and lacking a good night's sleep. Communication was fair. It was like pulling teeth to get someone to communicate with me after booking. During our stay, they were quick to respond, but slow to act. The access information into the VRBO was not freely given and had to be requested the night before, leaving us wondering if we had been scammed. If you are looking for comfort, this is not your place. If you are looking for location, this could be the place for you.
Gayle B.
Stayed 6 nights in Jun 2025