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Sunborn London

4.0 star property

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Photo gallery for Sunborn London

Front of property – evening/night
Coffee service
Reception hall
Property entrance
Restaurant

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Business services
  • Bar

Explore the area

View in a map
Royal Victoria Dock, London, England, E16 1XL
  • Place, ExCeL Exhibition Centre
    ‪1 min walk‬
  • Place, Royal Victoria Bridge
    ‪3 min walk‬
  • Place, IFS Cloud Royal Docks Station
    ‪6 min walk‬
  • Airport, London (LCY-London City)
    ‪5 min drive‬

Room options

View all photos for Classic Room (Dockview)

Premium bedding, in-room safe, desk, iron/ironing board

Classic Room (Dockview)

9.6 out of 10
Exceptional
(77 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room (Family)

Premium bedding, in-room safe, desk, iron/ironing board

Classic Room (Family)

8.4 out of 10
Very good
(9 reviews)
  • 27 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Classic Room, River View

Premium bedding, in-room safe, desk, iron/ironing board

Classic Room, River View

9.6 out of 10
Exceptional
(47 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed (Dockview)

Premium bedding, in-room safe, desk, iron/ironing board

Executive Room, 1 King Bed (Dockview)

9.6 out of 10
Exceptional
(15 reviews)
  • 30 sq m
  • Park view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room (Family)

Premium bedding, in-room safe, desk, iron/ironing board

Executive Room (Family)

9.2 out of 10
Wonderful
(5 reviews)
  • 30 sq m
  • Park view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Executive Room, 1 King Bed, River View

Premium bedding, in-room safe, desk, iron/ironing board

Executive Room, 1 King Bed, River View

9.2 out of 10
Wonderful
(30 reviews)
  • 30 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite (Dockview)

View from room

Executive Suite (Dockview)

  • 55 sq m
  • 1 bedroom
  • Park view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, River View

Flat-screen TV, tablet

Executive Suite, River View

  • 55 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite (Dockview)

Flat-screen TV, tablet

Junior Suite (Dockview)

  • 45 sq m
  • Park view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, River View

Flat-screen TV, tablet

Junior Suite, River View

  • 45 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior
Novotel London ExCeL
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Gym
4.3 out of 5, Excellent, 1,000 reviews
The price is CHF 96
includes taxes & fees
26 Jan - 27 Jan
Novotel London ExCeL

About this property

Sunborn London

Hotel with a marina, steps from ExCeL Exhibition Centre
Along with a marina, this smoke-free hotel has a restaurant and a bar/lounge. WiFi in public areas is free. Additionally, 24-hour room service, conference space and concierge services are on-site.
Sunborn London offers 136 accommodations with tablet computers and espresso makers. Beds feature premium bedding. Flat-screen televisions come with satellite channels. Bathrooms include a shower, designer toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the breakfast at Sunborn London. During your stay, you're just a quick walk from ExCeL Exhibition Centre. You'll find features such as free WiFi in public areas, plus a restaurant and a marina.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • English breakfast served daily for a fee
  • Amenities include a front desk safe, 3 meeting rooms and conference space
  • Guests have great things to say about the breakfast and the location
  • Steps from ExCeL Exhibition Centre and a 4-minute drive from Thames River
Sunborn London offers its guests a marina. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

There are 3 meeting rooms available. The business-friendly Sunborn London also features a terrace, concierge services, and laundry facilities.

This 4-star London hotel is smoke free.

For a fee, guests can enjoy a English breakfast daily.
Sunborn London has a restaurant on site.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour offsite parking (GBP 25 per day); reservations required

Food and drink

  • Daily English breakfast available for a fee: GBP 19.50 per person
  • A bar/lounge
  • A restaurant

Family friendly

  • In-room cot
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 3 meeting rooms
  • Conference space

Outdoors

  • Marina
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 5 floors
  • Banquet hall
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Free cot
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels
  • Tablet computer

Food and drink

  • 24-hour room service
  • Electric kettle
  • Espresso maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: GBP 40 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: from approximately GBP 19.50 per person
  • Nearby parking fee: GBP 25 per day(1640 ft away; open 24 hours)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • One child aged 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

London Sunborn
Sunborn Hotel
Sunborn Hotel London
Sunborn London
Sunborn London England
Sunborn London Hotel
Sunborn
Sunborn London Hotel
Sunborn London London
Sunborn London Hotel London

Sunborn London Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 799 out of 1132 reviews
Rating 8 - Good. 226 out of 1132 reviews
Rating 6 - Okay. 62 out of 1132 reviews
Rating 4 - Poor. 26 out of 1132 reviews
Rating 2 - Terrible. 19 out of 1132 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

Reviews

6/10 Okay

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was ok they was helpful changing the room they gave us the wrong room when we arrived but sorted straight away I will say very confusing at the start because of language barrier to understand the staff Regards Mr New
Stayed 1 night in Oct 2025

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The choice of breakfast was very good, from fruit, cereal, cold meats, danish pastries and full English with toast also on over. All self service. Restaurant with nice view towards Canary Wharf. Bar has a nice atmosphere with seating outside of the weather is nice to enjoy the very. Not overly pricey and staff very efficient.
Stayed 1 night in Oct 2025

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

Alain

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Sarah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, nice room and friendly staff. Close to the tube station.
Stayed 2 nights in Oct 2025

10/10 Excellent

Mrs Janet

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
it was very close to the Excel convention center.
Stayed 4 nights in Oct 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy check in, nice room, bit too warm though! Great staff, especially Alex on Reception
Stayed 1 night in Oct 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room (aka Cabin) was fantastic. Staff, Service, Food & Beverages were outstanding.
Stayed 1 night in Oct 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best Hotel in London

Don’t miss this one, unique accommodation in a surprisingly easy to reach location
Stayed 1 night in Sep 2025

10/10 Excellent

Lynette

Travelled with group
Liked: Staff & service
Spotless, sparkling.
Stayed 1 night in Oct 2025

10/10 Excellent

Geraldine

Liked: Cleanliness, staff & service, property conditions & facilities
Exelent experience loved every minute Even got an upgrade when we got there
Stayed 1 night in Oct 2025

10/10 Excellent

natasha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing stay

We had a fabulous overnight stay to celebrate my husband's birthday. The room was spotless, food delicious, and the staff were so welcoming and helpful throughout our stay
Stayed 1 night in Oct 2025

6/10 Okay

Kim Wah

Stayed 1 night in Sep 2025

10/10 Excellent

Lisa

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean beautiful river view room. Staff were amazing, food delicious, location perfect.
Stayed 1 night in Oct 2025

10/10 Excellent

Debbie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely spacious room, so comfortable and clean.
Stayed 1 night in Oct 2025

10/10 Excellent

MRS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything staff and accommodation was excellent . The breakfast wasn’t very hot and the service inputs was faffy and noisy for other guests . The other guests agreed a hot plate would have been much better than ceramic clinking pots with lids that everyone kept banging throughout breakfast . Other than that it was as brilliant. The staff were so friendly from check-in to cleaners to vet staff and waiters . One waitress was a bit dizzy and left a tray on our table whilst we were getting an update on our coffee and didn’t clean the table next to us very well . I am a caterer and have high waitressing standards but she did do her job with a smile on a Saturday morning .
Stayed 1 night in Oct 2025

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly and convenient parking easy and near by. Spacious warm and clean room
Stayed 1 night in Oct 2025

8/10 Good

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location

Very clean room. Good facilities and location
Stayed 1 night in Oct 2025

6/10 Okay

Graham

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Common areas are lovely, rooms are great apart from the temperature. We had the fan going all night and the room got no colder. It was 27° in the room. We had to resort to opening the door, which was quite loud being on the City airport flight path
Stayed 2 nights in Sep 2025

10/10 Excellent

Sean

Stayed 2 nights in Sep 2025

10/10 Excellent

Sharon

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything good and great sized room . Staff lovely Breakfast disappointing but adequate
Stayed 1 night in Sep 2025

10/10 Excellent

John

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Only issue was accessing lift to and from reception. 1 lift out of service and only way of exiting hotel was by lift which was very busy at times.
Stayed 1 night in Sep 2025

10/10 Excellent

Stephen

Stayed 4 nights in Sep 2025

10/10 Excellent

Genevieve

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Sunborn was not only value for money with the breakfast being included in the price but the venue was really beautiful. The view from the restaurant was spectacular as we watched the sun set over the city scape which then turned into the night time lights. The manager treated us so well and all the staff were friendly and helpful. The roast dinner was delicious and they treated us to special anniversary chocolates. The venue is near the cable car which is then ten minutes from the O2 where we went shopping quickly in the morning before checkout! All in all a fantastic experience.
Stayed 1 night in Sep 2025