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The Bentley London

5.0 star property

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Photo gallery for The Bentley London

Property entrance
Creator video
Interior
Interior
Interior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
  • Breakfast available

Explore the area

View in a map
27 - 33 Harrington Gardens, London, England, SW7 4JX
  • Place, Cromwell Road
    ‪3 min walk‬
  • Place, Natural History Museum
    ‪9 min walk‬
  • Place, Imperial College London
    ‪10 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪54 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed

9.6 out of 10
Exceptional
(4 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 1 Queen Bed

Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Room, 1 Queen Bed

8.4 out of 10
Very good
(5 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Deluxe Twin Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Twin Room

  • 24 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Suite

Hypo-allergenic bedding, minibar, in-room safe, desk

Suite

  • 40 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Junior Suite

Hypo-allergenic bedding, minibar, in-room safe, desk

Junior Suite

  • 33 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite

Hypo-allergenic bedding, minibar, in-room safe, desk

Suite

  • 54 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe King Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe King Room

  • Sleeps 2
  • Free Wi-Fi

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About this property

The Bentley London

A full-service spa, a restaurant and a fitness centre are available at this hotel. WiFi in public areas is free. Other amenities include a bar/lounge, spa services and 24-hour room service.
The Bentley London offers 64 air-conditioned accommodations with minibars and laptop-compatible safes. Premium satellite televisions are provided. Bathrooms include a separate bath and shower, bathrobes, slippers and complimentary toiletries.

This London hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include coffee/tea makers and a hairdryer. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.
Guests can indulge in a pampering treatment at the hotel's full-service spa, Le Kalon Spa. Services include deep-tissue massages, facials, body wraps and body scrubs. The spa is equipped with Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy.
Our customers tell us that they can't get enough of the helpful staff at The Bentley London. During your stay, you're just a quick walk from Natural History Museum. You'll find features such as free WiFi in public areas, plus a full-service spa and a restaurant.
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • English breakfast served daily for a fee
  • Self-parking available for a fee
  • Indulge with body wraps, aromatherapy or facials at Le Kalon Spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Within a 15-minute walk of Kensington High Street and Natural History Museum
The Bentley London offers its guests a full-service spa and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Spa services, tour/ticket assistance, and concierge services are also featured at the luxury The Bentley London. For a fee, parking is available.

For a fee, guests can enjoy a English breakfast daily from 7:00 AM to 10:30 AM.
The Bentley London has a restaurant on site.
24-hour room service is available.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts and Historic Hotels of the World.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (GBP 48 per day)
  • Parking on site (GBP 38 per day)
  • Limited on-site self parking

Food and drink

  • Daily English breakfast available 7:00 AM to 10:30 AM for a fee: GBP 25 for adults and GBP 25 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Full-service spa
  • Gym

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Conference space

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • High-pile carpet in room
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 7 floors
  • Built in 2003
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • TV with premium cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Air conditioning
  • Desk
  • Desk chair
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 3:00 AM

Contactless check-in and check-out are available

Check-out

Check-out before 11:00 AM

Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 54.0 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: from approximately GBP 25 for adults and from GBP 25 for children
  • Self-parking fee: GBP 38 per day
  • Nearby parking fee: GBP 48 per day
  • Rollaway bed fee: GBP 54.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
This property will place an authorization for the entire stay for any bookings where payment for the stay will be made on site instead of at the time of booking.

Property is also known as

Bentley Hilton Hotel London

Bentley Hilton London

Bentley Hotel London

Bentley Hotel London Hilton

Bentley London

Bentley London Hilton

Bentley London Hilton Hotel

Hilton Bentley Hotel London

Hilton Bentley London

Hilton London Bentley

Bentley London Hotel

The Bentley Hotel London

The Bentley London England

The Bentley London a Hilton Hotel

The Bentley Hotel London

The Bentley London Hotel

The Bentley London London

The Bentley London England

Hilton International London

The Bentley London Hotel London

The Bentley London Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 386 out of 694 reviews
Rating 8 - Good. 165 out of 694 reviews
Rating 6 - Okay. 67 out of 694 reviews
Rating 4 - Poor. 39 out of 694 reviews
Rating 2 - Terrible. 37 out of 694 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Bentley is always is an easy choice for us, the attractive building and interiors are luxurious and the bedrooms and bathrooms we've had were comfortable and spacious. The location to food and transport is perfect for getting around London.
Stayed 4 nights in Dec 2025

10/10 Excellent

Oscar

Stayed 3 nights in Dec 2025

2/10 Terrible

Marilyn

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
never told the hotel is under construction.
Stayed 4 nights in Dec 2025

10/10 Excellent

Amanda

Stayed 1 night in Nov 2025

2/10 Terrible

Philip

Stayed 1 night in Dec 2025

6/10 Okay

Nabila

Travelled with group
Property being renovated. Wasn’t very comfortable.
Stayed 1 night in Nov 2025

8/10 Good

Jim

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Great room, and there was a language barrier as most of the staff were from India and had heavy accents.
Stayed 9 nights in Nov 2025

10/10 Excellent

tom

Travelled with family
Liked: Cleanliness, staff & service, amenities
Big rooms. Well-appointed. Quiet. Very close to Gloucester Station. Great location.
Stayed 3 nights in Nov 2025

10/10 Excellent

Peter

Stayed 1 night in Nov 2025

10/10 Excellent

tom

Stayed 1 night in Nov 2025

10/10 Excellent

Christopher

Business traveller, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The hotel is extraordinary
Stayed 1 night in Nov 2025

8/10 Good

Liam, Edinburgh

Liked: Cleanliness, amenities, property conditions & facilities
The room was spacious, clean and the amenities were ok. The only aspect that let the room down was the mattress was quite hard. Other than that my second stay at the Bentley was brilliant. A small refurb would make it spectacular! Staff were very friendly and always available to help.
Overall, room was very good.
Stayed 2 nights in Nov 2025

10/10 Excellent

Lee

Stayed 1 night in Nov 2025

10/10 Excellent

Teneica

Liked: Cleanliness
The room was very clean and staff was very helpful.
Stayed 1 night in Sep 2025

4/10 Poor

Aimee

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Booked this property as it looked gorgeous on photos but unfortunately that "old England money" look was rather lack lustre. The property is very dated with low lighting which gives it a dreary feel from entrance. The room we had was the blue room and while wonderfully spacious it felt incredibly dated rather than elegant like shown in the photos. Beyond aesthetic, the room was not properly clean. The headboard/lack of it was just a wall, had horrible staining on, if we had more time I would have gone to reception and asked to change rooms as it was revolting. Also then the bedspread had a black stain on, not appealing. The bathroom was clean but really needs brightening up. Overall was a shame as for the price I was expecting 5 star but I would place this at a 4 star at best.
Stayed 1 night in Sep 2025

10/10 Excellent

Nida

Liked: Cleanliness, staff & service, amenities
Loved our room. Truly vintage and well maintained hotel. Look forward to returning!
Stayed 4 nights in Sep 2025

10/10 Excellent

Shaune

Stayed 7 nights in Oct 2025

8/10 Good

jenni

Stayed 7 nights in Oct 2025

10/10 Excellent

Stephen

Stayed 1 night in Sep 2025

10/10 Excellent

Thomas, Bristol

Stayed 1 night in Sep 2025

4/10 Poor

Mustafa Kemal

Liked: Staff & service
Disliked: Property conditions & facilities
Now this hotel is strange. It is an expensive spot. The hotel needs renovation and they started it. Up to this point it is ok. However the renovation takes place while you are staying at the hotel. And one night you come to your room which is filled with fresh paint odor. You want to open the windows but due to revovation and safety issues they nailed all windows so you cannot open them. I dont know how they could get authorisation for this from the fire department. And when you issue the problem to the reception they only say sorry. No offers of room change, no offers of compensation. Only sorry. The only positive thing is the location and staff. Overrated under these conditions. And everything within the room was old. Hope renovation includes room decoration as well. Never again.
Stayed 4 nights in Oct 2025

6/10 Okay

Kathryn, Sammamish

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The staff was friendly and helpful. The beds were comfortable and the sheets were nice. The rooms were not clean—carpets badly stained, shower door not clean, shower and bath faucets were in poor condition and not clean.
Bathroom tub faucet.
Stayed 6 nights in Oct 2025

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Sep 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

4/10 Poor

Agata

Disliked: Staff & service, amenities, property conditions & facilities
Well, definitely it is not a 5 star hotel, probably not even a 4 star. Despite the description on the hotel’s website - the rooms are not luxurious. Actually they are very worn out - stains on the carpets, paint coming off from walls, strange smell in the room (mould?), very worn out bathroom accessories (taps, shower head). Also I assumed that coffee machine in the room should be a standard in 5 star hotel ? Apparently I was wrong. The only good thing is the location. However there are lots of good (meaning - better ) hotels nearby. My first and last stay in this hotel.
Bathroom
Entry to the shower
Stayed 2 nights in Oct 2025