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Mayfair Residences

2.0 star property

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Photo gallery for Mayfair Residences

Exterior
Premium Quadruple Room, Private Bathroom (External) | Bathroom | Shower, free toiletries, hair dryer, towels
Premium Triple Room, Ensuite (family) | Free WiFi, bed sheets
Lobby
Exterior

Reviews

6.6 out of 10

Popular amenities

  • Free Wi-Fi

Explore the area

View in a map
41 Curzon Street, London, England, W1J 7UB
  • Place, Piccadilly
    ‪2 min walk‬
  • Place, Hyde Park
    ‪6 min walk‬
  • Place, Buckingham Palace
    ‪9 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪70 min drive‬

Room options

View all photos for Premium Suite, Ensuite (Deluxe)

Premium Suite, Ensuite (Deluxe) | Free WiFi, bed sheets

Premium Suite, Ensuite (Deluxe)

  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Premium Quadruple Room, Private Bathroom (Deluxe Family)

Premium Quadruple Room, Private Bathroom (Deluxe Family) | Free WiFi, bed sheets

Premium Quadruple Room, Private Bathroom (Deluxe Family)

  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Premium Triple Room, Ensuite (family)

Premium Triple Room, Ensuite (family) | Free WiFi, bed sheets

Premium Triple Room, Ensuite (family)

  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Premium Quadruple Room, Private Bathroom (External)

Premium Quadruple Room, Private Bathroom (External) | Free WiFi, bed sheets

Premium Quadruple Room, Private Bathroom (External)

  • 5 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds
  • Free Wi-Fi

Similar properties

Lobby
Zedwell Piccadilly Circus
London City Centre
  • Free Wi-Fi
  • Air-conditioning
  • 24/7 front desk
  • Soundproof rooms
3.8 out of 5, Good, 5,794 reviews
The price is CHF 106
includes taxes & fees
7 Jun - 8 Jun
Zedwell Piccadilly Circus

About this property

Mayfair Residences

Housekeeping is available on request.
Mayfair Residences offers 8 accommodations with a hairdryer and free toiletries. This London hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Bathrooms include a shower. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.
During your stay at Mayfair Residences, you're just a quick walk from Hyde Park.
  • Free Wi-Fi (speed: 50+ Mbps)
  • Services include a virtual front desk
  • Just a 3-minute walk from Piccadilly and 6 minutes on foot from Hyde Park

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps

Parking and transport

  • No on-site parking available

Conveniences

  • Virtual front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping on request

Accessibility

  • No lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime

Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

There is no front desk at this property

Guests must contact the property in advance for check-in instructions; your host will greet you

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

You will be asked to provide the property with a copy of your passport after booking

A virtual front desk provides assistance to guests

Information provided by the property may be translated using automated translation tools

Access methods

Host will greet you

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a private host (a party not acting within their trade, business or profession). EU consumer law, including the right of withdrawal, will not apply to your booking. The cancellation policy set by the private host will cover your booking.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property does not have a front desk. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests will be asked to provide the property with a copy of their passport before arrival. Guests must contact the property in advance for check-in instructions. The host will greet guests on arrival. A virtual front desk provides assistance to guests.
Property Registration Number 13629851

Property is also known as

The Chapter Hotels - Mayfair Residences Hotel

The Chapter Hotels - Mayfair Residences London

The Chapter Hotels - Mayfair Residences Hotel London

Mayfair Residences Reviews

Reviews

6.6
Rating 10 - Excellent. 6 out of 28 reviews
Rating 8 - Good. 11 out of 28 reviews
Rating 6 - Okay. 2 out of 28 reviews
Rating 4 - Poor. 3 out of 28 reviews
Rating 2 - Terrible. 6 out of 28 reviews

7.6/10

Cleanliness

6.6/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Raquel

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Habitación amplia y limpia. Ubicación excelente. Repetiría sin duda
Stayed 4 nights in Feb 2026

6/10 Okay

Christine, Banstead

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
The room was in the basement. This wasnt clear in the description. The bed was okay and the ensuite had nice toiletries
Stayed 1 night in Dec 2025

8/10 Good

Stuart

Business traveller
Liked: Cleanliness, property conditions & facilities
As expected
Stayed 1 night in Dec 2025

2/10 Terrible

Eric

Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities
Poor check in no dressing gown to leave room to use outside bathroom no spoons for coffee other peoples socks under bedside table, do I need to go on
Stayed 1 night in Nov 2025

8/10 Good

Michael

Liked: Cleanliness, property conditions & facilities
Great property but lack of staff on-site made communication difficult/impossible. Phone number listed in room went to a general answering service which did not forward to options given. No response to phone messages or texts. If communication was better this would have been a wonderful experience.
Stayed 4 nights in Oct 2025

2/10 Terrible

Andrew

Business traveller
Disliked: Cleanliness, staff & service, room comfort
Place was dirty, hard to gain access and my messaged have been completely ignored, avoid
Stayed 3 nights in Sep 2025

8/10 Good

warren

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2025

2/10 Terrible

Gary

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Sharon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely sized room, bathroom compact but serviceable, good location, allowed us to drop bags off early. Only downside was the front door latch is noisy, as we were in the ground floor & could have done with more milk for tea & coffee. But we would stay here again!
Stayed 2 nights in Aug 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Georgina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay

Good sized rooms with comfortable beds and pillows. TV with good selection of on-demand services (remember to log yourself out though). Easy in and out of the room with a code. I was a bit alarmed that the interior lock on the door didn't actually work though, on closer inspection it was clogged with paint/caulk and luckily with the pointy bit on a pair of nail clippers I was able to clear out the lock so it worked (you're welcome 😉).Well stocked with toiletries, tea, coffee, milk, although a teaspoon would have been handy. Overall though it was good value for money and I would stay again.
Stayed 1 night in Aug 2025

2/10 Terrible

Glenn

Travelled with family
Disliked: Cleanliness, staff & service

Never had such poor service and accommodation

No running water in the morning so no shower, toilet or sink, drinking water. Dirty bed sheets with stains on them. Comfy bed Poor communication from the host, pretty much none existent. Don’t waste your money here
Stayed 1 night in Aug 2025

10/10 Excellent

Janette

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recommended

Excellent location. Excellent host. I got a great price also on the night we stayed. Happy.
Stayed 1 night in Jul 2025

8/10 Good

Falak

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a good hotel. Good location. Great condition and service. The bidet in the washroom was broken but it was not a big deal. However, paying over £1000.00 we did not expect to be in the basement of the building with aa bathroom smaller than the closet in room. Other than that it was not a bad stay over all.
Stayed 4 nights in Jul 2025

2/10 Terrible

Meera

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The most pathetic excuse of a room. We were given an attic room on the 5th floor with steep spiral staircase like its a medieval
Stayed 4 nights in Jul 2025

8/10 Good

Hugo

Travelled with family
Excellent location and close to parks, attractions and public transportation. The room condition was fair with sufficient space for a family of four. However, I would not classify as a Hotel since there is No front desk or staff on sight. It is more of a short term room rental. We arrived to the location without any way to enter. I unfortunately missed a communication from the property asking that I notify them 24 hours before my arrival. The property phone number on the message was invalid and the email stated to allow at least 24 hours before a response. I called Expedia and they also had no luck contacting the property. Fortunately, there is a ring video doorbell in front that was answered by a friendly gentleman who was able to help us out. All in all, it was a pleasant stay. I recommend the property ensure emails are received by guests and that they provide a valid phone number or the email in case of an emergency or after hours check in. The location is fantastic and made up for the miscommunication.
Curzon Street
Stayed 2 nights in Jun 2025

10/10 Excellent

SUNG

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

2/10 Terrible

Brandon

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Avoid at all costs

Run! Do yourself a favor and stay someplace else. There’s so many issues. No front desk or hotel staff to check in. You have to try to find a phone number on their website (which might be to one of their other properties) to tell them you’re at the locked front door. Then you wait on the street with your luggage hoping someone comes and opens the door. Or, if you’re lucky they will answer the phone and tell you to send them a message on WhatsApp to get a code to open the front door and your room. When you get to your room, you might think it’s “ok”, but don’t forget to look for a bathroom. You might not have one. If you do, it will be the smallest one ever. And cross your fingers for hot water, or running water. We had no hot water since we checked in. 2 days later, we had no running water. No showers, not running water in the sink, and no water to flush the toilets. That’s right, no working toilet. There is no front desk to call. The number they told you to message them on WhatsApp, they don’t reply to. Also didn’t reply to messages sent through hotels.com. They won’t answer the phone when you call or when your booking service attempts to call them. Eventually, someone at one of the properties might answer one of the numbers you called, and inform you that there isn’t a manager around for hours and that someone will get back to you. Issues aside, our room was far from restful. There was consistent loud noise in the wall that sounded like piles of mud falling on a plastic r
Stayed 7 nights in May 2025

4/10 Poor

Michael

Business traveller
Disliked: Staff & service, property conditions & facilities, room comfort

Worst place I’ve stayed

I was placed in Room 7 on the Top Floor which is 4 flights of very narrow steps - on entering the room is was roasting hot- no AirCon bearing in mind 1/5 in London- there was a unit in the corner but not connected- there was a bottle of warm water (no fridge) I went out for the evening and on return had to leave windows open all night with workmen starting at 5 am - walking down the stairs with a suitcase this morning was like a mogul field black run having to climb over bedding and towels……I should have slept in Hyde Park and saved myself 230 quid !!
Stayed 1 night in May 2025

8/10 Good

Marianna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Sandrine

Travelled with family
Liked: Cleanliness, staff & service, amenities
L’emplacement
Stayed 4 nights in Oct 2025

4/10 Poor

Bobo

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Krånglig incheckning, bad om hjälp med den virtuella receptionen fungerar dåligt, ville betala med olika kort det gick inte, sängar för korta och små, dåligt med utrymme för väskor, problem med duvor som satt vid fönstret och störde hela natten.
Stayed 3 nights in Oct 2025

6/10 Okay

Alireza S.H.

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Good location but the room vi allocated was not good. We paid for a premium room but the room was beside the toilet and had a window facing a very ugly and dirty back yard and people could look in to the room. So we never drew the curtain. Other premium rooms at 1th and second floor were much better. We asked for moving to the other room when it was vacant and it was vacant but reception refused.
Stayed 3 nights in Oct 2025

10/10 Excellent

hugo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stairs
Stayed 3 nights in Jul 2025

10/10 Excellent

Miguel angel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy limpio Excelente ubicación Nos entregaron la habitación antes del checkin El baño muy limpio , está aparte pero es exclusivo de la habitación Recomendado 100%
Stayed 2 nights in Apr 2025